蓝钻奢华精品全包式酒店 - 仅限成人入住

5.0 星住宿

Blue Diamond Luxury Boutique - All Inclusive - Adults Only

提供室外游泳池的海滨成人住宿

选择日期以查看价格

蓝钻奢华精品全包式酒店 - 仅限成人入住的照片库

在海滩、白沙、沙滩椅、海滩遮阳伞
埃及棉床单、高档床上用品、迷你吧(备有免费物品)、客房内保险箱
Beach Front Casita | 沙滩/海景
3 间餐厅,供应早餐、午餐和晚餐,国际美食
2 间酒吧/酒廊、池畔酒吧

点评

8.6/10
优秀

热门服务设施

  • 游泳池
  • 全包
  • 餐厅
  • 酒吧
  • 可带宠物
  • 含早餐
每晚 CNY2,386
总价为 CNY2,386
5 月 29 日 - 5 月 30 日
总价中包含税费

客房选择

可用的客房筛选条件
显示 7 种房型中的 7 种

Beach Front Presidential Suite - Water Circuit Included

特色亮点

布置家具的阳台或露台
独立用餐区
独立起居区
隔音
私人小泳池
空调
餐桌
迷你吧免费食品
  • 海洋景观
  • 355 平方米
  • 可容纳 6 人(按实际入住人数收费)
  • 3 张特大床

Beach Front Casita

特色亮点

布置家具的阳台或露台
独立起居区
隔音
私人小泳池
空调
迷你吧免费食品
高清电视
高档床上用品
  • 海滩景观
  • 93 平方米
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

Patio Diamond Suite

特色亮点

布置家具的露台
院子
隔音
私人小泳池
空调
迷你吧免费食品
高清电视
高档床上用品
  • 河景
  • 105 平方米
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

Cenote Lagoon Deluxe Junior Suite

特色亮点

布置家具的阳台或露台
独立起居区
隔音
空调
迷你吧免费食品
高清电视
高档床上用品
吊扇
  • 湖景
  • 95 平方米
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

Palafitos Junior Suite Rooftop

特色亮点

平台/露台
隔音
空调
迷你吧免费食品
高清电视
高档床上用品
吊扇
埃及棉床单
  • 湖景
  • 67 平方米
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

Junior Suite, Patio

特色亮点

阳台或露台
院子
隔音
空调
迷你吧免费食品
高清电视
高档床上用品
埃及棉床单
  • 60 平方米
  • 可容纳 3 人(按实际入住人数收费)
  • 2 张双人床或1 张特大床

Palafitos Junior Suite

特色亮点

布置家具的阳台或露台
独立起居区
隔音
空调
迷你吧免费食品
高清电视
高档床上用品
吊扇
  • 湖景
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

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街区简介

地图
Km. 298.8 Carretera #307, Pto Juarez, Playa del Carmen, QROO, 77710

附近有什么?

  • 艾尔卡马隆玛雅河高尔夫球场 - 步行 15 分钟 - 1.3 公里
  • 大郊狼高尔夫球场 - 车程 4 分钟 - 4.7 公里
  • 特雷斯里奥斯生态公园 - 车程 6 分钟 - 3.9 公里
  • 希拉科科科海滩 - 车程 6 分钟 - 6.0 公里
  • 马罗马海滩 - 车程 12 分钟 - 9.8 公里

周边介绍

  • 坎昆国际机场 (CUN) - 40 分钟车程

餐厅

  • ‪Black & White - ‬车程 4 分钟
  • ‪Beach Bar - ‬车程 5 分钟
  • ‪Jaal-Ha - ‬车程 5 分钟
  • ‪Cafe Antoinette - ‬步行 16 分钟
  • ‪La Copa - ‬车程 6 分钟

住宿简介

蓝钻奢华精品全包式酒店 - 仅限成人入住

艾尔卡马隆玛雅河高尔夫球场附近的豪华精品住宿
免费即点即煮早餐、临近的高尔夫球场和游船码头仅是蓝钻奢华精品全包式酒店 - 仅限成人入住提供的众多设施/服务的一部分。这个住宿提供白沙海滩、海滨餐厅和沙滩椅,是沐浴阳光的理想去处。在店内水疗中心享受水疗法、面部护理和身体磨砂。您可在店内的 3 家餐厅享用早餐、午餐、晚餐和国际美食。 健身俱乐部提供健身课程和瑜珈课程,另有沙滩排球活动。住客可连接免费房内 WiFi,与亲朋保持联系,还可获享池畔酒吧和杂货店/便利店等设施/服务。
此住宿提供的其他礼遇包括:
  • 室外游泳池
  • 免费自助停车和代客停车
  • 免费自行车租赁、往返机场班车(收费)和快速退房
  • 快速入住、多语言服务和行李寄存
  • 在住客点评中,员工服务获得了很高的评价。
客房特色
所有 128 间客房均拥有高档床上用品和可存放笔记本电脑的保险箱等舒适设施/服务,还有笔记本电脑工作区和空调等贴心细节。
其他设施/服务还包括:
  • 浴室配备大花洒淋浴喷头和名牌洗护用品
  • 42-英寸高清电视,带收费电视频道
  • 衣柜/壁橱、咖啡机/冲茶器和吊扇

全包详情

此住宿是全包住宿。房价包含住宿内的餐饮费用(可能会有部分限制)。

小费和税款

小费已包含在内,住客可自愿多付小费。

餐饮

包括所有自助餐、照单点餐、小吃和饮料
包含高档酒类饮料
客房内迷你吧(提供各种酒水)

活动和设施/设备

包括所有非机动水上运动。

课程/训练班/游戏

烹饪
语言

娱乐活动

店内现场表演

语言

英语、法语、德语、意大利语、西班牙语

同类型住宿

住宿服务设施

网络

  • 所有客房提供:免费 Wi-Fi
  • 部分公共区域提供:免费 Wi-Fi

停车设施和交通

  • 24 小时按要求提供往返机场班车(收费)
  • 店内免费提供自助停车位
  • 店内免费提供代客停车位

餐饮

  • 免费即点即煮早餐
  • 1 家咖啡店/咖啡馆
  • 1 间池畔酒吧
  • 2 家酒吧/酒廊
  • 3 家餐厅
  • 公共区域提供咖啡和茶
  • 小吃店/熟食店

店内餐厅

  • Ambar Restaurant
  • Aquamarina Restaurant
  • Ceviche-Tapas Bar

休闲活动

  • 1 个室外泳池
  • 健康俱乐部
  • 健身课程
  • 免费自行车租赁
  • 毗邻 18 洞高尔夫球场
  • 全套 SPA 服务
  • 桑拿
  • 沙滩排球
  • 图书馆
  • 瑜伽课程
  • 蒸汽房

便利设施

  • 24 小时前台服务
  • 发廊
  • 礼品店/报摊
  • 前台提供保险箱
  • 洗衣设施
  • 行李寄存
  • 杂货店/便利店
  • ATM

住客服务

  • 干洗/洗衣服务
  • 观光和订票协助
  • 婚庆服务
  • 客房清洁(每日)
  • 礼宾服务
  • 求婚/浪漫套餐
  • 通晓多种语言的服务员
  • 夜床服务

商务服务

  • 210 平方米的会议场地
  • 会议室
  • 商务中心

室外

  • 地处海滨地区
  • 地处沙滩
  • 花园
  • 露台
  • 沙滩毛巾
  • 沙滩躺椅
  • 沙滩遮阳伞
  • 游船码头

全套 SPA 服务

  • 11 间护理室
  • 芳香疗法
  • 美甲/修脚
  • 面部护理
  • 情侣护理室
  • 热石按摩
  • 热水浴缸
  • 瑞典式按摩
  • 桑拿
  • 身体磨砂
  • 水疗法
  • 体膜护理
  • 运动按摩
  • SPA 中心每天开放

无障碍设施

  • 客房内有实木地板
  • 无电梯

其他

  • 2 层楼
  • 建于 2007 年
  • 接待大厅
  • 宴会厅
  • 艺术装饰风格建筑
  • 指定吸烟区

客房服务设施

卧室

  • 埃及棉床单
  • 遮光窗帘

浴室

  • 吹风机
  • 独立浴缸和淋浴
  • 名牌洗护用品
  • 私人浴室
  • 提供毛巾
  • 拖鞋
  • 雨淋式花洒
  • 浴袍

娱乐

  • 42 英寸可收看付费有线/卫星频道的高清电视

餐饮

  • 咖啡壶/茶具
  • 免费瓶装水
  • 香槟服务
  • 有限的客房送餐服务
  • 贮满食品的迷你吧(免费)

其他

  • 笔记本电脑工作区
  • 电话
  • 吊扇
  • 隔音客房
  • 恒温控制空调
  • 可存放笔记本电脑的保险箱
  • 书桌
  • 书桌椅

政策

入住

开始办理入住:15:00;停止办理入住:1:00
提供快速入住服务

退房

正午 之前退房
提供快速退房服务

特别入住说明

此住宿接待方提供机场接送服务(可能会额外收费)。如需安排接客服务,住客必须使用预订确认邮件上的联系信息,在抵达前 72 小时联系住宿接待方
前台工作人员将在客人到店时接待。

进入方式

前台

宠物

可带宠物,每只宠物每晚需额外收费 USD 35
欢迎服务类动物,并且免除有关费用
仅可携带宠物狗入住
总共可携带 2 只宠物(每只宠物限重 10 公斤)
请看管好您的宠物
有限制条件;如需更多详情,请通过预订确认信息上的号码联系住宿接待方。
有食物碗和水碗

儿童及加床

该住宿仅限成人,恕不允许 18 岁以下儿童入住。欢迎 18 岁及以上的所有住客。
不提供折叠床/加床。
不提供儿童床(婴儿床)。

该住宿接受的付款方式

重要信息

其他项目

  • 机场接送费:往返每辆车 USD 250(乘客不超过 4 人)
  • 宠物费:每只宠物每晚 USD35
  • 服务型动物免费

上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。

您需知道

可能需收取加人费用,具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件(带照片)和信用卡、借记卡或缴付现金押金,以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
入住时用于支付其他杂项的信用卡上的姓名必须与预订客房时使用的主要姓名相同。
此住宿接待方接受的付款方式有:信用卡、借记卡,以及现金
该住宿场所采用的安全设施包括烟雾报警器。
请注意,文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。

其他注意事项

此住宿场所没有电梯
按摩服务和SPA 护理需要进行预订。可在到达之前使用预订确认信息上的联系方式与住宿取得联系以进行预订。
此成人住宿不允许 18 岁以下的顾客入住。
18 岁以下的住客不允许进入 SPA 场所。
住宿接待方欢迎所有性取向和性别认同的客人(LGBTQ+ 友好)。

住宿的其他常用名称:

Blue Diamond Luxury Boutique Adults Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Resort Playa del Carmen
Blue Diamond Riviera Maya Playa del Carmen
Blue Diamond Riviera Maya All Inclusive Adults Only
Blue Diamond Riviera Maya All Inclusive Resort
Blue Diamond Luxury Boutique All Inclusive Adults Only
Blue Diamond Inclusive Adults
Blue Diamond Inclusive Carmen

常见问题

蓝钻奢华精品全包式酒店 - 仅限成人入住有游泳池吗?

是的,此住宿设有1 个室外游泳池。

蓝钻奢华精品全包式酒店 - 仅限成人入住住宿费用是多少?

截至 2025 年 5 月 26 日,我们找到的蓝钻奢华精品全包式酒店 - 仅限成人入住 2 位成人 1 晚最低价是 US$331.49(不含税费),入住日期是 2025 年 6 月 24 日。这个价格基于我们在过去 24 小时内找到的,未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期,可以看到更加准确的价格。

蓝钻奢华精品全包式酒店 - 仅限成人入住允许宠物入住吗?

是的,此住宿允许携带狗狗入住(总共可携带不超过 2 只宠物),每只宠物限重 10 公斤。将收取每只宠物每晚 USD 35 的费用。服务类动物免费。

蓝钻奢华精品全包式酒店 - 仅限成人入住的停车费是多少?

该住宿免费提供自助停车和代客停车。

何时可在蓝钻奢华精品全包式酒店 - 仅限成人入住办理入住?

开始办理入住:15:00;停止办理入住:1:00。

何时可在蓝钻奢华精品全包式酒店 - 仅限成人入住办理退房?

退房时间为 正午。

蓝钻奢华精品全包式酒店 - 仅限成人入住提供前往机场的班车吗?

是的,按要求提供机场班车。每辆车费用:USD 250。

蓝钻奢华精品全包式酒店 - 仅限成人入住提供全包式服务吗?

是的,这是全包式住宿。包括所有餐饮,活动包括:语言课程、烹饪课程等等。

蓝钻奢华精品全包式酒店 - 仅限成人入住的地址在哪里?

这家海滩住宿位于玛雅河畔、毗邻高尔夫球场,距离艾尔卡马隆玛雅河高尔夫球场、特雷斯里奥斯生态公园和大郊狼高尔夫球场不到 5 公里。而且,马罗马海滩 和 卡门海滩主海滩距离酒店不到 10 公里。

关于Blue Diamond Luxury Boutique - All Inclusive - Adults Only的点评

点评

8.6

超赞

10 分 - 超赞。529 条好评,共有 875 条点评
8 分 - 还可以。172 条好评,共有 875 条点评
6 分 - 一般。75 条好评,共有 875 条点评
4 分 - 很差。54 条好评,共有 875 条点评
2 分 - 糟糕。45 条好评,共有 875 条点评

9.0/10

清洁度

9.0/10

员工和服务

8.0/10

服务设施

8.2/10

住宿条件和设施

8.8/10

环保

点评

8/10

The property is beautifully designed and well maintained, with stunning architecture and a serene layout. The trade staff were professional and helpful, and the sommelier was by far the best part of the dining experience—offering thoughtful wine pairings that stood out. Unfortunately, the food itself was very disappointing: the chicken was dry, and the pasta and risotto were consistently overcooked and lacked flavor. The beach was also a letdown—dirty, poorly maintained, and to our shock, there was a chair with what appeared to be blood on it that remained untouched for several days despite staff passing by. It was also difficult to find snacks outside of dining hours, and the lobby offered very limited options. Many staff members seemed overworked and tired, which affected the overall service. While the setting and design were exceptional, serious issues with cleanliness, food quality, and staff support made the stay feel far below expectations.
2025 年 5 月入住 4 晚

10/10

This was my second time staying here, Upon check in Janneth took excellent care of me. She upgraded me to a beach front villa. From service to food and ambiance I give this place 10/10. After coming here 2time I realized this has become my second home down here to escape realty for a couple of days and relax here. Thank you team for the great service!
2025 年 5 月入住 3 晚

10/10

Leading up to our stay, I was a bit concerned, as I read a lot of reviews from previous guests and they all seemed to disagree quite a bit. Personally, this hotel was exactly right for us. We were looking for a relaxing experience and no party with great food and views. Our room was very close to reception, so we went there to have a snack every morning instead of going for the full breakfast in the beach restaurant. When we wanted to go to the restaurant in the evenings, we either walked, cycled or used Whatsapp to ask for a ride from one of the friendly staff members. I have to admit that a lot of the bikes were in bad condition, but we made it work. We absolutely enjoyed seeing all the animals around the property, e.g. iguanas. The green spaces also made us feel very relaxed and we loved our terrace. We really enjoyed the food in both the restaurants. We felt the portions were a bit small in the more formal restaurant, but everything tasted amazing. While the hotel was super quiet, there is entertainment, e.g. Mayan/ Mexican dancing during the Mexican dinner night. We also took 3 trips that were organised by the hotel in smaller groups, which we really enjoyed. Last but not least, some previous comments were directed towards the manual removal of algae at the beach - there are a lot of waves, so the manual removal seemed like a never ending story. I tend to agree that a machine would make this a lot easier.
2025 年 5 月入住 5 晚

10/10

Quiet luxury. As a solo female traveler I was so happy to finally find the perfect resort. It is small, quiet and has a lovely understated atmosphere. The staff is the best I’ve encountered in any of the resorts in Mexico. I celebrated my birthday while there and the staff went out of their way to make me feel special and loved. I’ll be returning and telling everyone about my favorite new place. Thanks to all the lovely people I met along the way and made my stay memorable and incredible.
2025 年 5 月入住 5 晚

8/10

Me gusto el entorno con l naturaleza, La Paz y tranquilidad poder ver especies de animales únicos No me gusto que la propiedad pide a gritos una remodelación ya está muy viejo y desgastado muchas cosas no sirven o están como abandonadas
2025 年 5 月入住 3 晚

10/10

2025 年 4 月入住 8 晚

8/10

Very nice rooms with excellent food and lovely staff. Pool could use better upkeep, loungers and umbrellas.
2025 年 4 月入住 5 晚

10/10

We had a wonderful and relaxing stay at the blue diamond!! We loved how much nature there was to look at during our morning walks or bikes around the property. It was a quiet and relaxing retreat with my partner- from the included snorkeling, days on the beach, lounging by the pool, swims in the on resort cenote, cocktail class and eating the delicious food! The food was really good, above the normal resort quality. All food was made to order and they were very careful about allergies and any alterations. We really liked how much fresh fish was on the menu!! I would definitely recommend this resort to anyone that wants to eat delicious food and drinks & have a relaxing time!!! We stayed in the lagoon junior suites. The rooms were nice and spacious, with a massive bathroom, bedroom and secluded plunge pool. It looks just like the pictures!! The plunge pool was a good temperature after a hot day. We also like hanging out on our lagoon patio playing cards and looking for animals. Our air conditioning worked and kept our bedroom at about 22C. No issues there. The staff were very friendly from the minute we got there. The front desk was really accommodating! We liked biking in the morning to the lobby to have an espresso and feed the fish. Most of the staff worked for a few years and worked daily. It was nice to get to know all the staff by the end, most notably Gustavo, Jenny, Zara, and Rubin. We can’t recommend the blue diamond enough! We truly had a wonderful time!
2025 年 4 月入住 6 晚

10/10

Everything was amazing from the first day to the last, highly recommended
2025 年 4 月入住 3 晚

10/10

We loved our stay at Blue diamond Hotel, it was serene and quiet without the Hussle and Bustle (Kind of how I pictured my vacation). Staff was very accommodative and kind. Was a bummer as the sea was rough and windy- Snorkeling wasn't allowed as we were not pro swimmers. If I really have to call out something as an area of opportunity to improve on would be to have the rooms AC system looked at. The Junior suite we stayed at (Room # 352) did not have cooling at all, We had to request for technician who came in and inspected the unit and decided to fill AC refrigerant, Once it was refilled, AC working well for that night and then the cooling died off. Considering how hot it gets in Cancun, AC should be as cool as possible for a Hotel of this status quo! Kindly look into this part alone.
2025 年 4 月入住 4 晚

4/10

Buen día, el personal súper profesional atento educado, pero el hotel está muy viejo sin remodelar con mal aspecto, sucio las instalaciones muy viejas sin que les den mantenimiento, de verdad debería cuidar la categoría de sus recomendaciones cuando menciona que es 4 diamantes, CABE hacer mención que es el primer hotel, que al realizar chec out no te permite estar en el hotel siendo este a las 12 pm, y si quieres permanecer ahí son 20 USD por hora y por persona, y la gama de alimentos y bebidas nada que ver con la calidad que según ofrecen de 4 diamantes, OJO el personal y atención bien, el hotel muy descuidado y le falta muchísimo mantenimiento, ojalá Expedia revisen la calidad de los hoteles que promocionan, este mensaje quiero que se tome con mucha objetividad y respeto, gracias por si lo leen. Saludos cordiales.
2025 年 4 月入住 1 晚

10/10

Had a wonderful week here. The staff, the food, the beautiful grounds…everything was lovely. The buildings are weathered some by the humidity and hurricanes, but kept impeccably clean. Every need we had was tended to quickly and graciously. We will definitely return!
2025 年 4 月入住 6 晚

10/10

Loved this resort, small and not over crowded. The staff are AMAZING! Super friendly , kind, go out of their way to make you feel good! The sommelier Jesus was great, Eduardo and Jenny and Maria were all amazing at each meal. The spa was quite nice amenity and the gym was nice as well. I would give this resort a 9/10 only because the resort needs to spend some time and attention on the upkeep of the property. It’s needs some TLC. Steps were loose, lights were popping out of casings, railings were missing and things could use a coat of paint. It’s sad as everything else is amazing but they seem not to spend money on upkeep. All that said i absolutely would stay again as the food and staff were really good and I liked the smallness of the resort. It never felt overrun!
2025 年 4 月入住 5 晚

10/10

The Blue Diamond is a gorgeous retreat. We stayed in a Patio Junior Suite and it was very comfortable. It was also incredibly private. The whole resort, in fact, is extraordinarily private. You arrive to the front lobby, which resembles a shrine. From the time we arrived, to getting checked-in, to walking the long path to dinner, it took us over 2 hours to see any other guests! The images online don't make the layout clear. The lobby is about 1.5 kilometres from the beach. The Jr Patio Suite are about halfway, so a good 750m to walk in the morning. It is a gorgeous walk. The grounds are immaculate, lush, well-groomed and maintained, with occasional animal highlights (tajones, iguana, caiman, etc). We loved the privacy, and it often felt like we had the resort entirely to ourselves. There are two beautiful pools above the beach. In our time there, we never saw a single person use the pools. We also saw only a couple of couples brave the wavey water. The wind was very high every day, and the seaweed was intense. They worked hard to clear it (by hand, they don't have any beach grooming machines, but they were overwhelmed. The pools were kept cold, which is fine, but the cold with the heavy wind made them unusable. The food was exceptional. We went as a vegetarian and a vegan. The vegetarian had excellent options at almost every meal. The vegan had fewer options. Breakfasts and lunches were real highlights for both of us, but main courses got pretty bland.
2025 年 4 月入住 4 晚

10/10

It was an amazing experience! I will definitely go back again. The food was delicious, and the staff was also amazing.
2025 年 4 月入住 3 晚

10/10

2025 年 4 月入住 4 晚

10/10

This resort is the perfect quiet, adults only place for us. We were a group of 5 who agreed that the villa style accommodations with private backyard lounging spaces, are so peaceful. The resort is built lengthwise (1 mile deep) into a mangrove forest with a river and cenote. Golf carts were always passing by on the 1 mile walk from concierge to ocean, and free bicycles were always parked along the walk, so we had options for getting back and forth. The food was delicious. Portions were small but unlimited and that let us choose many flavours. There are also 3 pools- 1 with an ocean view and 2 by the spa. Meals were sitdown and typically took about 1.5-2 hours. The only things I'd add to this place are a buffet, at least for breakfast, and more water bottle refills in the rooms. Our group of 5 is well travelled, with about 6 all inclusive stays among us prior to Blue Diamond, and we agree that BD is our favourite.
2025 年 4 月入住 4 晚

2/10

We checked in and they told us the air conditioning was broken but it would be fixed in a few hours. Nothing got fixed. The entire resort had no air conditioning. The room was 40 degrees Celsius all night and we couldn’t sleep. Called the resort in the morning and they said that the air conditioning was going to be fixed in a few hours again. We went for break fast, and the other guests were saying not to trust them, so we checked out and booked another resort. Food wasn’t good either. When I asked for a refund through Expedia they lied to Expedia and said the air conditioning was working when it wasn’t.
2025 年 4 月入住 4 晚

2/10

2025 年 4 月入住 5 晚

10/10

Super nice, clean, calm and everyone was super friendly and ready to help or answer any questions.
2025 年 3 月入住 3 晚

4/10

Was expecting a 5 star resort experience as advertised but it turned into an unexpectedly stressful stay. We stayed for 6 nights and ended up staying in 3 different rooms due to broken AC. Every day the staff would assure us that the next day it would be fixed. Our last 2 nights the temps were over 85*F in the room and it was almost impossible to sleep. We had issues with plumbing in multiple bathrooms around the resort and there is a smell of sewer around the property. The private plunge pools are not filled unless you specifically request it. We had to ask them to fill the pool at least 3 times as it kept draining before we could use it. They use rags to plug the drain. This resort has so much potential but it seems that there has been no upkeep for the facilities for at least 10 years. We were extremely mislead by the high numbers of positive reviews which specifically do not match our experience. The only saving grace is the friendly staff (Eduardo and Raul were great) and the good food. Also the grounds are quite beautiful and we saw a lot of cool wildlife. Unfortunately the beach is very small and we encountered quite a bit of trash and debris in the water. The condition of the facilities and the lack of AC are the main reasons we will not return or recommend this resort. Spend your money somewhere else that actually invests in their property, staff and guests.
2025 年 3 月入住 6 晚

2/10

Poor maintenance No AC Construction next door
2025 年 4 月入住 1 晚

6/10

The staff is wonderful, and the food at all the restaurants is delicious. The atmosphere is calm, with beautiful walking paths and a peaceful, romantic vibe. However, we did encounter a few issues during our stay. The seaweed on the beach was not cleaned regularly, which made it quite unpleasant. It seemed that there were not enough workers to handle the volume, and cleaning was done manually, which was inefficient. We noticed that another hotel down the beach was using machines to collect the seaweed, which was much faster and more effective. Additionally, the property, including the buildings, rooms, spa, and amenities, could really benefit from significant renovations. Despite being advertised as a 5-star hotel with VIP access, many areas felt outdated and in need of improvement. The rooms, in particular, had a musty smell, and there was a noticeable squeaky feeling in several areas. Regarding the spa, we were disappointed to find that the steam room was not working, and there was no air conditioning in any of the rooms there. This made it uncomfortable, as you would find yourself sweating while trying to relax. If you’re primarily looking for peace, solitude, and great food, this hotel might be a good fit. However, considering the price and the hotel’s 5-star status, it doesn’t quite live up to the expectations of a true luxury experience. Lastly, the roof of our room was not accessible, and when we inquired, we were simply told, "Your space is off limits."
2025 年 3 月入住 6 晚

6/10

We liked the property overall and the fact that it was very nature based and the animals living with it. The food was very well and plenty of options. The service was excellent as well. The property must have been 20 years ago stunning. The current status of the hotel is in a very bad shape and even dangerous!! My husband was leaning at the handrail close to the restaurant and almost felt off. The railway downstairs at the restaurant was not even angered anymore. The outside restrooms need fixing too. They are in bad shape as well. The cabanas at the poolside falling apart. Such a shame for this once upon a time stellar ambience. The air-conditioning in the bedrooms are too loud that we couldn't keep them on over night. We had to open the doors but there was no screen at the doors. So we had a few mosquitos biding us. The owners urgently need to reinvest some money to keep it up to speed before no one is coming back!!
2025 年 3 月入住 5 晚

10/10

We absolutely loved this vacation. Everyone was wonderful from the moment we stepped out of our taxi. Juan Carlos greeted us with a warm smile and was so helpful with our bags and a lovely welcoming beverage of fresh juices. Reception, who we reached out to prior to arrival went way above our expectations ❤️. They were instrumental in setting up the rest of our stay and we will be forever grateful. Jose, our butler and go to for all things was awesome!!! The food was fresh, healthy and with a variety of offerings that we rarely had the same thing twice. Fresh juices and sushi at Aquamarine with the BEST waitstaff - Francisco, Maria, Exmina and Eduardo greeted us everyday. Ceviche Restaurant was yummy too. Ambar was the just incredible (Spare Ribs -Delicious!!). Thank you to all the drivers Fernando, Moses. Snorkeling, Cocoa Ceremony, trip into Dtn. Playa, We had the best Anniversary yet❤️❤️❤️
2025 年 3 月入住 5 晚