Hotel in central location but hotel staff rude the hotel pool is dirty they dont clean it. Hotel in bad shape not good maintenance. When you check out they go check the room to make sure you didnt take anything. If your american the parking price is diffrent than being mexican. they charge you more overall i wont stay here again
Delia
2025 年 3 月入住 3 晚
10/10
The hotel was centrally located it had a spa , cafe , restaurants all around. Across the street was a shopping mall, at night the area was filled with people having dinner at restaurants and bars with live music. The best part was the friendly staff, Sofia and Alan were absolutely amazing !! Sofia and Alan warmed our hearts and made our stay at the hotel very memorable!!!
sergio
2025 年 5 月入住 1 晚
10/10
Es muy limpio y creo que extremadamente limpio pero le servicio le falta , no me gustó que no hay estacionamiento y que te cobran por estacionarte y a ver si hay por qué solo hay como 8 casilleros para carro para tremendo hotel esperaba más.
Michael
2025 年 4 月入住 1 晚
10/10
Orlando
2025 年 3 月入住 4 晚
10/10
El hotel es muy lindo,limpio, gente amable, lo unico malo es el ruido ya que hay un bar en la parte de abajo.
Jazmin
2025 年 3 月入住 2 晚
8/10
No tiene ascensor.
Natalia
2025 年 4 月入住 2 晚
8/10
Marie
2025 年 3 月入住 8 晚
4/10
The pool and pool area was really gross. I didn’t see anyone clean it once. There is no bar in the pool area either. The room was nice and the property is clean, but the pool area was terrible. We ended up getting day passes at other hotels. It’s also diagonal from a second floor open air club so it’s pounding music so loud it felt like it was right outside our door. It’s open every night until 3. We actually ended up just staying at another hotel we got a day pass at the last night because we needed a better sleep.
kerry
2025 年 3 月入住 5 晚
10/10
Me encantó la ubicación, no usamos el carro porque todo está cerca, sin embargo hay estacionamiento en el hotel, regresaremos sin duda, el personal de 10 y el spa tiene a las mejores!! La mejor experiencia, mil gracias
WENDY
2025 年 3 月入住 2 晚
10/10
todo perfecto
JOSE FRANCISCO
2025 年 3 月入住 4 晚
8/10
This property has a wonderful location, right on the corner of 5th Avenue and walkable to the beach and a variety of restaurants. In turn, it can be a little noisy at the night but it didn’t really bother us. The hotel is kept very clean and the decor is charming. We had a wonderful massage at the Spa. Karen at the front desk was very nice, she helped us book our massage and taxis, she gave us information and offered us discounted buffet and beach club. We did try the buffet and it was pretty good. Overall, I would return to this location.
Damaris
2025 年 3 月入住 3 晚
4/10
Für 1-2 Tage ok aber nicht länger. Lärm von 2 Clubs nebenan bis 3 Uhr nachts jede Nacht. Musik so laut als ob man selbst im Club ist . Pool viel zu klein und sieht nicht sauber aus. Kein Aufzug vorhanden also Koffer muss man selbst in die 2-3 Etage schleppen. Putzfrauen und Personal sehr freundlich und bemüht. Raucherecke an der Rezeption.
Hotel veraltet , Fotos sind wohl nach der Renovierung entstanden. Abfluss stinkt unerträglich . Bettwäsche und Handtücher sauber . Hotel aber Sehr hellhörig. Man weiß wann der Nachbar duscht oder auf Toilette war.
Monika
2025 年 3 月入住 14 晚
2/10
mr
2025 年 3 月入住 1 晚
8/10
Stay was nice, wish the AC could stay on so we didn’t come back to a hot room each time. Staff were great, especially Jessica as she was so helpful with any questions
Robert Marc
2025 年 3 月入住 5 晚
4/10
Diego Omar
2025 年 3 月入住 3 晚
8/10
Dawn
2025 年 3 月入住 7 晚
4/10
Mario
2025 年 2 月入住 1 晚
10/10
FRANCISCO
2025 年 3 月入住 2 晚
2/10
The night club downstairs was blasting music till 3am. It was so loud, it seemed like the speakers were IN the room. My wife woke up freezing because the bed had no blankets. Only a single sheet. She had to wrap herself in sweaters.
Fred
2025 年 2 月入住 1 晚
6/10
Convenient location but because of this it is noisy with loud music from surrounding bars until late.
Keep in mind there is no lift!!!
The spa located on the premises was very good.
Yvonne
2025 年 2 月入住 3 晚
10/10
Muy agradable la estancia solo que no funcionaba el ascensor