Everything was amazing but the bed was uncomfortable due to the sheets , overall it was an amazing experience.
Miaona
2024 年 1 月入住 1 晚
10/10 超赞
Dandan
与家人出行
2023 年 1 月 25 日
满意:清洁度、服务设施、住宿条件和设施
the room is really spacious, it has all kitchen set, front workers are very nice and helpful.
Dandan
2023 年 1 月入住 4 晚
6/10 一般
Alejandro
与配偶出行
2025 年 5 月 8 日
满意:住宿条件和设施,清洁度
We couldn't watch TV for 2 days and nobody knew why after 2 days they found out that someone forgot to pay the bill
Alejandro
2025 年 4 月入住 8 晚
8/10 还可以
Gabriel
与配偶出行
2025 年 5 月 5 日
满意:住宿条件和设施,清洁度
El hotel es excelente y muy bien ubicado. Nuevamente mala atención de recepción en Playa del Carmen. Respuestas sin respeto y mala actitud de las últimas 3 estancias, incluidas esta. Falta de sentido de atención a clientes en los front desks
Gabriel
2025 年 4 月入住 4 晚
6/10 一般
A
2025 年 5 月 3 日
不满意:服务设施
This place is at the bottom of its price range, and very walkable. Mauricio at the desk is attentive and warm. Rooftop pool area is reasonable. Those are the positives. There are deficiencies with everything else.
A
2025 年 4 月入住 6 晚
10/10 超赞
Joseph A
2025 年 4 月 29 日
满意:住宿条件和设施,清洁度
We met the owner of the property. Very nice gentleman. We had an issue with our room and it was corrected immediately. The rooftop pool area was beautiful. Close to 5th Ave which I absolutely love.
Joseph A
2025 年 4 月入住 5 晚
10/10 超赞
Shannon
团体旅客
2025 年 4 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Super convenient location. Nice property!! Close to everything and very walkable..
Shannon
2025 年 4 月入住 7 晚
8/10 还可以
Jean-François
与家人出行
2025 年 4 月 19 日
满意:清洁度、服务设施、住宿条件和设施
Ok
Jean-François
2025 年 4 月入住 7 晚
10/10 超赞
Fernando
与家人出行
2025 年 4 月 19 日
满意:清洁度、服务设施、住宿条件和设施
Excelente ubicación,son cuartos relativamente nuevos muy agradable y a pasos de la playa y de la 5ta avenida, no ocupas sacar tu carro del estacionamiento si no quieres.
Fernando
2025 年 4 月入住 1 晚
10/10 超赞
Ewa B
2025 年 4 月 19 日
满意:住宿条件和设施,清洁度
Ewa B
2025 年 4 月入住 9 晚
8/10 还可以
Martin
2025 年 4 月 14 日
满意:住宿条件和设施,清洁度
Martin
2025 年 4 月入住 2 晚
10/10 超赞
Shelley Ann
与配偶出行, 团体旅客
2025 年 4 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Very clean, staff were awesome, so close to beach, shopping, resturants, quiet end of 5th ave.
We love it thete
Shelley Ann
2025 年 2 月入住 28 晚
6/10 一般
Erika
与家人出行
2025 年 4 月 5 日
不满意:服务设施
You get what you pay for. Customer service at the reception is not the best. Raphael is rude as well as the lady. During my 6 day stay, I witnessed several encounters with upset customers. My reservation was for a suite with two rooms and without previous notice at check in they handed me the key for a room with two beds. When I told him about the confusion, his answer was to call Expedia although my reservation was very specific. After a while he gave me the key of a two room suite. The suite was very hot and humid specially at night. Close to restaurants and bars
Erika
2025 年 3 月入住 6 晚
10/10 超赞
Igor
与家人出行
2025 年 3 月 21 日
满意:清洁度、服务设施、住宿条件和设施
Excellent location good customer service. Big room with two queen beds and sofa. Kitchen with stove, microwave, coffee maker. A lot of space to store luggage and hang your clothes. Wi-Fi fast enough. Beach about 7 min walk. Will come back again.
Igor
2025 年 3 月入住 13 晚
10/10 超赞
jeffrey
与配偶出行
2025 年 3 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Everyone was polite and helpfull
jeffrey
2025 年 3 月入住 7 晚
6/10 一般
Ashish Raj
团体旅客
2025 年 3 月 17 日
不满意:服务设施
This place wasn’t the best. There was a sewage smell coming from the sink, and the freezer never worked from day one—no one fixed it until the fifth day, just as we were leaving. The internet was also very unreliable, so don’t count on it.
On the positive side, the cleaning staff was friendly, and the top floor near the pool offered a nice view. It’s within walking distance of the beach, 5th Avenue, and several restaurants. However, the roads leading to the property feel a bit rundown. It’s an okay place for adults, but not the best choice for families.
Ashish Raj
2025 年 2 月入住 5 晚
10/10 超赞
Miguel
与家人出行
2025 年 3 月 11 日
满意:服务设施,清洁度
Excelente servicio de las dos señoritas en recepción y en especial de Rafael! Muy limpio el lugar y muy buen cafe!
Miguel
2025 年 2 月入住 7 晚
10/10 超赞
Linh
2025 年 3 月 10 日
满意:住宿条件和设施,清洁度
Amazing location, 5 minutes walk from beach and 5th Ave. Hotel was clean and caring staff. Family friendly place.
Linh
2025 年 2 月入住 10 晚
10/10 超赞
William
2025 年 3 月 8 日
满意:住宿条件和设施,清洁度
William
2025 年 2 月入住 9 晚
8/10 还可以
Igor
与家人及幼儿出行
2025 年 3 月 7 日
满意:清洁度
Convenient location, comfortable swimming pool area on the roof, house keeping does good job cleaning the room daily. Beautiful lobby, but rooms need renovation and deep cleaning. Front desk staff is friendly, but needs more training/standards to explain about the property and services. Overall good value for the money.
Igor
2025 年 2 月入住 7 晚
8/10 还可以
KATHLEEN ANNA
2025 年 3 月 4 日
满意:清洁度
Great location, good staff. Love having a kitchen. It's difficult to reserve a room with a balcony. Roof terrace with a small pool over looking the ocean is lovely.
KATHLEEN ANNA
2025 年 2 月入住 19 晚
4/10 很差
Kim
与配偶出行
2025 年 3 月 1 日
No coffee in the rooms. We had to take the elevator down four floors every morning to the lobby for a coffee urn that was often empty. One time we were chastised for using too large of coffee mugs! We experienced no running water for two days in total and power outages. We usually were treated with indifference and apathy by the Raphael when we approached him with issues. The kitchenettes were very poorly provisioned with utensils, dishes and cookware. The rooms were nice, the cleaners and others at the front desk were pleasant and the top deck pool was awesome!
Kim
2025 年 2 月入住 13 晚
6/10 一般
BRENDA
与家人出行
2025 年 2 月 27 日
不满意:服务设施,清洁度
La ubicación es muy buena, la limpieza es deficiente, es por lo que no regresaría.
BRENDA
2025 年 2 月入住 4 晚
8/10 还可以
Jerry
与家人出行
2025 年 2 月 18 日
满意:住宿条件和设施,清洁度
Construction across the street is very noisy but this should come to an end soon