Xcaret Arte is the best resorts i have ever been. All the staffs are easygoing and smile to you as always. I have been to many countries and islands to spend my holiday. This time is the most impressive and unforgettable memory with my parents to celebrate their anniversary. The resort has perfect view and culture atmosphere. It not just a resort but an art park. You can choose to attend classes, eat different fine dining, and join the diversified tour. I shared my pictures with my friends and recommended Xcaret to them. I will come time and time again. Thanks for all the staffs here!
Xiyu
2023 年 7 月入住 1 晚
10/10 超赞
Ji
与配偶出行
2023 年 3 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything is ok , but food is not that great
Ji
2023 年 3 月入住 5 晚
8/10 还可以
qin
2023 年 2 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
qin
2023 年 2 月入住 4 晚
10/10 超赞
Beisi
与配偶出行, 团体旅客
2022 年 8 月 26 日
满意:员工和服务、服务设施、住宿条件和设施
Very nice staff inlose my phone during the trip to Xsavege park. They find it for me!! It was very thankful and helpfu
Beisi
2022 年 8 月入住 5 晚
10/10 超赞
Yaofan
2022 年 7 月 30 日
Yaofan
2022 年 7 月入住 3 晚
10/10 超赞
Jiakang
2022 年 6 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jiakang
2022 年 6 月入住 3 晚
8/10 还可以
Lucinda
与配偶出行
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
We love the property-so beautiful! Rooms are very nice and clean. Service at the restaurants was hit or miss. Took a long time to get your drink orders, even for a coke. Food/service was pretty good at the full service restaurants. At the buffets- I wish there was a make your own taco bar instead of having somebody make your taco every time- too long wait time-for the made fresh items. Sometimes I just want to get it and go and make it just the way I like it! Love the parks!.
Lucinda
2025 年 5 月入住 5 晚
10/10 超赞
Azita
与家人出行
2025 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent on everything!!!
Azita
2025 年 5 月入住 3 晚
10/10 超赞
Herminia
与配偶出行
2025 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
What an amazing vacation. The resort is beautiful, the staff deseve a 10 they were all amazing. The food was delicious.
10 out of 10 for Xcaret Arte.
Herminia
2025 年 5 月入住 5 晚
10/10 超赞
Kevin
2025 年 5 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect
Kevin
2025 年 5 月入住 5 晚
8/10 还可以
Ricardo
与配偶出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
La animación de noche muy pobre
Ricardo
2025 年 5 月入住 5 晚
10/10 超赞
colby
2025 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
As a solo traveler this was amazing, all inclusive amenities galore! The swim up garden room was an absolute dream to sleep
In each night, everything from the historic art and soul poured into each room to the smallest details of local made goodies left as gifts almost daily, each with its own story to tell of its origins and heritage. The staff were all super helpful one gentleman even went as far as to pause his duties and directly escort me to the gym area. Everything from the beaches, the gift shops, the endless drink and food options made this stay definitely a hard one to top!
colby
2025 年 5 月入住 3 晚
10/10 超赞
Arash
与配偶出行
2025 年 5 月 21 日
满意:员工和服务、服务设施、住宿条件和设施
Second time at this resort. Great for couples and small groups. Very convenient. Great food options and many activities.
Arash
2025 年 5 月入住 5 晚
10/10 超赞
Miriam
与家人出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love it
Miriam
2025 年 5 月入住 1 晚
10/10 超赞
Brandon
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施
Everything about Xcaret Arte was beyond excellent. We enjoyed the property, the architecture is beautiful. Truly a work of art. The staff and food was excellent. W loved our Rive spa room in Casa de la Paz which was so peaceful and right above the spa. We loved that our room came with a free 1 hour hydrotherapy session as well. We will definitely be returning.
Brandon
2025 年 5 月入住 3 晚
10/10 超赞
Tristen
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
10 of 10. Look no further. This was by far the best vacation I have ever been on. Hotel is beautiful, staff are so friendly and knowledgeable, and so many things to do. Wish I could have stayed longer. Will definitely return!!!!
Tristen
2025 年 5 月入住 3 晚
10/10 超赞
Casey
与家人出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The service was amazing
Casey
2025 年 5 月入住 4 晚
10/10 超赞
Joel
与配偶出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Every staff member was polite and very helpful…
Joel
2025 年 5 月入住 3 晚
6/10 一般
Tori
与配偶出行
2025 年 5 月 18 日
满意:住宿条件和设施,服务设施
不满意:员工和服务
Honestly it was very subpar. average at best. Felt like an adults only resort but the adults were being babysat. Workers are ok, but compared to our experience at the Palafitos, I probably won’t book here again. Eco parks are cool, had fun doing that. Next time we will just go to the Palafitos and do a day pass for the parks. Xel-Ha was our favorite park!
Tori
2025 年 5 月入住 3 晚
4/10 很差
Maria
与家人出行
2025 年 5 月 17 日
满意:住宿条件和设施,服务设施
不满意:员工和服务
We spent 5 nights at Xcaret Arte. They hassled us about the time share. We went to the presentation that was supposed to be 90mins that turned into 4hours. I was exhausted after this presentation. I went to the Sunday Brunch at Xcaret Mexico that I paid for, I was expecting King crab legs. I was disappointed after they advised me they haven’t had king crab legs in 3 weeks. The brunch was so expensive that I was left disappointed. I paid for the Sunday Brunch before arrival to the resort and the resort charged it to my room. Once I checked out I had a $400 charge for the Brunch, it took 2 weeks to get that charge off my credit card.The concierge was nice until we did the time share presentation after that he went ghost. I chatted with concierge thru what’s app. Everything we wanted to do he was unable to deliver or didn’t respond in a timely manner.This hotel was on the expensive side and I was disappointed.
Maria
2025 年 4 月入住 5 晚
8/10 还可以
Edgar
与配偶出行
2025 年 5 月 16 日
满意:服务设施,员工和服务
不满意:清洁度
There were roaches in the room couch on room was dirty curtains were dirty as well overall cleanings weren’t up to par to the price they charge