Q: 马赫卡尔海滨度假村及水疗中心的停车费是多少？

此酒店不提供停车服务。

Q: 何时可在马赫卡尔海滨度假村及水疗中心办理退房？

退房时间为 正午。延迟退房会收取费用（视客房供应情况而定）。

Q: 马赫卡尔海滨度假村及水疗中心提供全包式服务吗？

此酒店的部分房价计划为全包式。

马赫卡尔海滨度假村及水疗中心有游泳池吗？

是的，此住宿设有5 个室外游泳池。游泳池开放时间：7:00–19:00。

马赫卡尔海滨度假村及水疗中心住宿费用是多少？

截至 2025 年 6 月 27 日，我们找到的马赫卡尔海滨度假村及水疗中心 2 位成人 1 晚最低价是 US$253.93（不含税费），入住日期是 2025 年 6 月 28 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

马赫卡尔海滨度假村及水疗中心允许宠物入住吗？

是的，此酒店允许携带狗狗和猫咪入住（总共可携带不超过 1 只宠物），每只宠物限重 9 公斤。将收取每间住宿每晚 USD 30.25 的费用。服务类动物免费。

马赫卡尔海滨度假村及水疗中心的停车费是多少？

此酒店不提供停车服务。

何时可在马赫卡尔海滨度假村及水疗中心办理入住？

开始办理入住：15:00；停止办理入住：午夜。在限定时间内可安排延迟入住。

何时可在马赫卡尔海滨度假村及水疗中心办理退房？

退房时间为正午。延迟退房会收取费用（视客房供应情况而定）。

马赫卡尔海滨度假村及水疗中心提供前往机场的班车吗？

是的，提供机场班车。每人费用：USD 302。

马赫卡尔海滨度假村及水疗中心提供全包式服务吗？

此酒店的部分房价计划为全包式。

马赫卡尔海滨度假村及水疗中心的地址在哪里？

这家海滩酒店位于卡门海滩市中心，地处市中心，距离马米塔斯海滩、第五大道和马里奥·维拉纽瓦马德里体育场步行不到 10 分钟。而且，距离昆塔阿莱格里亚购物中心和Nuestra Senora del Carmen Catholic Church (卡门圣母天主教堂)不到 2 公里。

10/10 超赞

Jekaterina

与家人出行

2025 年 6 月 24 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Amazing staff, property and location. Thank you to Daniel for making our stay smooth & worry free!

2025 年 6 月入住 5 晚

10/10 超赞

Aiman

与家人出行, 与配偶出行

2025 年 6 月 17 日

满意：清洁度、服务设施、住宿条件和设施

Their hospitality was great. The resort was very welcoming and the staff was very nice and accommodating. The only thing I didn't like was that they didn't clarify the importance of the bracelets they provide.

2025 年 6 月入住 4 晚

10/10 超赞

Deana

与配偶出行

2025 年 6 月 15 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

My second stay at Mahekal, will definitely go back again. An excellent time every visit! Staff is incredible and the resort is beautiful.

2025 年 6 月入住 5 晚

10/10 超赞

Jennifer

与家人出行, 团体旅客

2025 年 6 月 12 日

满意：清洁度、服务设施、住宿条件和设施

I MISS THE NIGHTLY BUFFET. THE FOOD ON THE MENU IS NOT AS GOOD AS BEFORE.

2025 年 6 月入住 6 晚

10/10 超赞

Brian

团体旅客

2025 年 6 月 11 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We love Mahekal. This is the second time we've been there and the staff was so friendly and helpful. It is always just a relaxing feel to be there.

2025 年 5 月入住 5 晚

10/10 超赞

Wendy

与配偶出行

2025 年 6 月 5 日

满意：清洁度、服务设施、住宿条件和设施

What a wonderful little resort. It is truly a beautiful and tranquil place just a short walk from the main shopping and dining hub of Playa del Carmen. We extended our stay because we loved it so much!

2025 年 1 月入住 4 晚

6/10 一般

Angela

与配偶出行

2025 年 5 月 31 日

满意：员工和服务

We wouldn't recommend the palapa roof units due to odor. The odor is stronger in some units, and less in others, but always present; they “treat” these units with a “smell good” to hide the odor, but doesn’t always work. The odor is most likely mold and mildew; this particular unit (#135) didn’t get as much sun to keep it dried out thus the stronger odor. They also spray the roofs with a flame retardant and water-resistant chemical that supposedly dries within 30-minutes and the next guest is ushered in, per the contractor spraying the unit next to ours. We moved to #96 (garden view) on the morning of our 4th day and it was perfect for our needs. You'll notice noise in all units; property is in a good location with tons of restaurants just outside the front gate. We dined on property our entire stay; we had an ocean view at breakfast buffet @ Las Olas and lunch @ Fuego each day AND a daily stop at Starbucks. Property needs maintenance and updating (pools and furniture need cleaned more regularly). No TV, but great WiFi; bring your laptop for streaming, if that’s important. Servers are incredible. BIG SHOUT OUT to Sophia, Enrique and Manuel for taking such good care of us during our stay! While there's a great view here, it's the people that make the difference and the team here is amazing and works so hard to make your stay enjoyable. Front desk was great too, no issues with overcharging etc. and they were quick to move us to a comfier unit when requested. Thank-you!!

2025 年 5 月入住 7 晚

10/10 超赞

Shellie J

与家人出行

2025 年 5 月 31 日

满意：住宿条件和设施，清洁度

The property is gorgeous and the staff are very attentive. The atmosphere is very relaxing.We will definitely be back!!

2025 年 5 月入住 9 晚

10/10 超赞

Angelica

与配偶出行

2025 年 5 月 28 日

满意：清洁度、服务设施、住宿条件和设施

Woow todo excelente ! Los restaurantes excelentes! El servicio excelente ! Regresamos el próximo ańo!

2025 年 5 月入住 5 晚

10/10 超赞

Jaime

与配偶出行

2025 年 5 月 27 日

满意：住宿条件和设施，清洁度

Even though the property was just off the main street, you would never have known it. It is a hidden gem alongside the beach.

2025 年 5 月入住 3 晚

10/10 超赞

Markus，Atlanta

与配偶出行

2025 年 5 月 25 日

满意：清洁度、服务设施、住宿条件和设施

I've been to this property 5 times or more. If I want to stay in a resort in Playa del Carmen, this is the only one I would consider. You are right in town (5th avenue is practically outside the resort) yet it feels like you are in a very natural, almost jungle-ish setting, with a cool vibe and multiple pools and restaurants, and the occasional animal walking by. All other Playa hotels are concrete bunkers by comparison.

2025 年 5 月入住 4 晚

10/10 超赞

Deborah

2025 年 5 月 25 日

满意：住宿条件和设施，服务设施

Skip

2025 年 5 月入住 5 晚

10/10 超赞

Elizabeth A

与配偶出行

2025 年 5 月 22 日

满意：清洁度、服务设施、住宿条件和设施

The property is absolutely beautiful. Service was great. Just keep in mind. It’s a small private beach for a few feet and then it’s public beach to the water so that can get pretty crowded with the general public using the beach in front of the property.

2025 年 5 月入住 5 晚

10/10 超赞

Alexander

2025 年 5 月 17 日

2025 年 5 月入住 1 晚

8/10 还可以

Dawn

与配偶出行

2025 年 5 月 16 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Beautiful……

2025 年 5 月入住 7 晚

10/10 超赞

Jessica

团体旅客

2025 年 5 月 13 日

满意：住宿条件和设施，员工和服务

The staff is fantastic!

2025 年 5 月入住 4 晚

10/10 超赞

Mohamed Amine

团体旅客

2025 年 5 月 12 日

满意：清洁度、员工和服务、住宿条件和设施

Nice

2025 年 4 月入住 5 晚

10/10 超赞

Melinda，Loveland

与配偶出行

2025 年 5 月 12 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Staff was very helpful and extremely pleasant

2025 年 5 月入住 6 晚

10/10 超赞

Francisco javier

2025 年 5 月 7 日

满意：员工和服务

不满意：清洁度

Falta limpieza a la habitacion y en especial a la cama

2025 年 5 月入住 3 晚

10/10 超赞

KELLY

与配偶出行

2025 年 5 月 3 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We will stay there again and the staff is great wish the water pressure in the rooms was way better. Barely worked while there. Wish you had a shuttle service to and from airport that was available and reasonably priced.

2025 年 4 月入住 3 晚

10/10 超赞

Bonnie

与配偶出行

2025 年 5 月 1 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

This was our 4th time staying here. Every time the staff have been excellent. We especially want to mention 2 staff, Kimberly and Daniel. They both go above and beyond for their guests! This time we did notice more trash around the property, updates needed, especially pool tables, and other game tables.

2025 年 4 月入住 6 晚

10/10 超赞

Andrew

与配偶出行

2025 年 4 月 30 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Mahekal was the ideal resort for our trip for two. We wanted a relaxing beach resort vacation for our anniversary, and that is exactly what we found at Mahekal. We chose the garden palapas room. The palapas were beautiful and full of character, the gardens were lush and well-maintained, the food was good (Las Olas for breakfast or dinner, Fuego for dinner, and anywhere on 5th Ave for lunch), and all of the staff were very kind and helpful. Everyone’s smiling here and the wildlife and plants here seem happy, too. We saw cute coatis and pacas and geckos and many birds. The beach is beautiful and lively. The sand is white and the water is clear. You have access to a wide range of loungers/parasols from within the resort all the way to the shore. No sargassum problems whatsoever in late April. All in all, amazing trip experience. We look forward to visiting again.

2025 年 4 月入住 3 晚

10/10 超赞

Manosij

2025 年 4 月 26 日

满意：清洁度、员工和服务、住宿条件和设施

2025 年 4 月入住 3 晚

10/10 超赞

Antonia

与家人出行

2025 年 4 月 22 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Lovely, unpretentious & relaxed resort. Delightful staff - so friendly, welcoming and efficient. Great breakfast buffet at Olas and lunches at Fuego. Dinner buffet wasn’t as good imho. Rooms are small but nice & balconies with hammocks are a lovely touch. Beach also needs more umbrellas as it’s v hot in the sun!

2025 年 4 月入住 6 晚

6/10 一般

Ashley

与家人出行

2025 年 4 月 20 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I just came back from a five day vacation at the Mahekal Resort. The property is absolutely stunning. The pictures are very accurate!! The staff were amazing, super kind and helpful, they even made the effort to remember our names. The location was perfect!!! We were right next to the main strip where you will find lots of restaurants, stores, and night life. The food was a bit limited as there were only two restaurants: Olas and Fuego. Im also vegan so my options were even more limited. Fuego had 3 vegan options for lunch and dinner however I hope that the resort can work on expanding their menu. Besides that my mom and I had an amazing trip and I would definitely come back!

2025 年 4 月入住 5 晚

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