This property is breath taking and the hospitality from start to finish was completely unmatched. We stayed 4 days at the palafitos and 3 at xcarat. Palafitos was by far our favorite place and most memorable given the staff and all around service. We can’t wait to come back for a full week next time!! Aldo, Janet, Alberto, you all made this trip amazing!!!
Tori
2025 年 5 月入住 3 晚
10/10 超赞
Marjory,Lake Havasu City
与家人出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All staff was friendly and courteous. Special thanks to Yasser anf Fernando and the male bartender near the palafitos check in. Housekeeping services were excellent
Marjory
2025 年 5 月入住 4 晚
10/10 超赞
Melissa
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful time !
Melissa
2025 年 5 月入住 4 晚
10/10 超赞
Jessica,TIgard
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
A wonderful vacation, can’t wait to go back
Jessica
2025 年 4 月入住 10 晚
10/10 超赞
Kyle Brandon
与配偶出行
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Right from touch down at the airport we were treated so well. The staff and service was exceptional. From your personal butler to the property maintenance staff, everyone was so friendly all the time.
The attention to detail and cleanliness was amazing and every request was fulfilled.
Thank you Janet and Aldo as well as the transportation guy in the resort, and everyone else for making it such a pleasurable trip.
The food at the resturant was amazing for breakfast, lunch and dinner and room service snacks were also amazing.
The property and amenities were great including the spa, beach and pools.
They worked tirelessly go get rid of the sargassium that washed ashore.
We will definatly be back and add on a few extra days.
Kyle Brandon
2025 年 5 月入住 3 晚
10/10 超赞
Keri,Ardmore
2025 年 5 月 7 日
Keri
2025 年 5 月入住 5 晚
10/10 超赞
Amy,Alder Flats
与配偶出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely amazing . What a wonderful & perfect vacation! our butlers Enrique & Fernando were wonderful & took care of our every wish. Alfredo & Daniel were amazing bartenders and always knew our favourite drinks and were always so friendly and wonderful. Gustavo in Ricks bar was an absolute treat! Mixing fun cocktails and always so welcoming. Alberto shuttles you around the resort anytime on the cart and is just so friendly and kind every day! Erik helped us with all the activities and even though the water was to rough to kayak far we were so thankful to him for helping us get to take them out. All the staff just work so hard to make sure your every wish comes true. We plan to come back in February it was so wonderful!
Amy
2025 年 4 月入住 8 晚
10/10 超赞
Megan
与配偶出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We are going back! The service was like nothing I have ever experienced. We went for a week and it was perfect
Megan
2025 年 4 月入住 6 晚
10/10 超赞
Tiffany
与配偶出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing
Tiffany
2025 年 4 月入住 4 晚
10/10 超赞
concepcion
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
concepcion
2025 年 4 月入住 3 晚
10/10 超赞
Robert
与配偶出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pilar, Aimee, and Alberto are the best!
Robert
2025 年 4 月入住 5 晚
10/10 超赞
JOSE
与家人出行
2025 年 4 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente servicio e instalaciones de primera
JOSE
2025 年 4 月入住 2 晚
10/10 超赞
Alex,Guaynabo
与配偶出行
2025 年 4 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
Alex
2025 年 4 月入住 1 晚
10/10 超赞
Lawrence,Flint
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lawrence
2025 年 3 月入住 2 晚
10/10 超赞
Jennifer
与配偶出行
2025 年 4 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Palafitos was gorgeous and service was amazing. Excellent food and the live music at dinner and by the pool were great entertainment.
Jennifer
2025 年 3 月入住 4 晚
10/10 超赞
Matthew
与配偶出行
2025 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a beautiful property with plenty of things to do on a daily basis or do nothing at all and relax whatever you like best!
Matthew
2025 年 3 月入住 4 晚
10/10 超赞
Ann,Collingwood
与配偶出行
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were excellent and made up for anything not great in the bungalow. Butlers Yasser, Aimee and Daniel were special.
The food at the Palafitos was exceptional.
Ann
2025 年 3 月入住 7 晚
10/10 超赞
Alexander S
与配偶出行
2025 年 3 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Palafitos was an unforgettable experience!!! The beach is shallow so the waves are never big. Staying on the water is magical. The Palafitos area is "quite luxury" style.
EVERYTHING is designed to make sure you have a relaxing experience. The restaurant is wonderful. Though there are other restaurants on the property, we only visited the Caribbean once, and it couldn't even compare to Palafitos.
You can have your lunch brought to you to your Bali bed. Having breakfast on our balcony was delightful.
Having a butler was a nice touch.
Fernanda was very attentive!
Alberto was very friendly and helpful, remembered everyone's name. The beach attendant stole the show-Outstanding, excellent!!!
He definitely loves his job. Made our stay extra special!!! Palafitos restaurant breakfast and lunch manager was so kind and went an extra mile 🙌 ALL Palafitos staff were next level, compared to other resorts we stayed at. There was seaweed, but they work SO HARD to get rid of it.
It's going to be hard to beat this experience. Thank you Palafitos!!!!
Alexander S
2025 年 3 月入住 7 晚
10/10 超赞
CESAR
2025 年 3 月 18 日
CESAR
2025 年 1 月入住 4 晚
10/10 超赞
Ann Marie
2025 年 3 月 14 日
Ann Marie
2025 年 3 月入住 4 晚
10/10 超赞
Aaron
与配偶出行
2025 年 3 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved our stay at Palafitos. Pros: the service is excellent. Very, very nice staff. Our Butlers were over the top amazing. My favorite drink is Dr Pepper. Fernando went out of his way to deliver bottles to our room. William always made sure our breakfast was delivered to our room each morning. Eating on the deck overlooking the ocean was a favorite. Cannot get any better than the bungalows. The private deck and plunge pool was so nice. Used the outdoor shower. Just a step into the beautiful ocean. The beaches were clean. Our butlers made sure there was a Bali bed available for lunch and an afternoon siesta. No stress in getting the perfect beach location. Service on the beach was amazing. Food was great. This is the place for you if you have allergies. My husband is gluten allergic. All menu items were labeled. Staff always asked about allergies and assured us when the food was delivered that it was in fact gluten free. Sooo nice. All the food tasted great. Never had a bad meal. Most quiet and relaxing resort we have ever been to. Our butler helped us book a tour of Tulum ruins through Lomas. Very easy process and we were able to design our day and had a tour guide, Jesus Huet, all day to ourselves- was excellent! Cons: not really a con but just a note- the butlers are so attentive that they come around a lot during the day. Use the ‘do not disturb’ door hanger if you do not want to be disturbed. Nothing bad to say about Palafitos. Would definitely come back!