The resort was absolutely stunning! The grounds were beautifully maintained, and the size of the resort was impressive. One of the highlights was the ability to access the neighboring resorts, which added even more variety to our stay.
The food was excellent across the board. The buffet had a wide range of options and everything was fresh and delicious. Our room was very spacious, clean, and comfortable—perfect for relaxing after a long day of exploring.
Entertainment was enjoyable as well, with a good mix of activities and shows to keep us entertained throughout our stay.
The only downside was the heavy sargassum along the beach, which unfortunately affected the experience at Playa. We ended up heading to Cozumel to enjoy clearer waters. Additionally, we were disappointed with the service at the on-site restaurants—the waitstaff were consistently rude and unwelcoming, which took away from the otherwise great dining experiences.
Overall, we had a great time and would consider returning, especially if the beach conditions improve and the service issues are addressed.