We love staying here, everything is nice and clean.
Daisy
2025 年 5 月入住 5 晚
10/10
Estancia muy agradable y ubicación excelente
Patricia
2025 年 4 月入住 6 晚
10/10
Excelente estancia!!!
Cutberto
2025 年 4 月入住 3 晚
8/10
Good location, walking distance to beach, shopping and restaurants. Too noisy with loud music playing every night. Checkin process a bit complicated.
Mahesh
2025 年 4 月入住 5 晚
10/10
We had the 3 bedroom penthouse, 3 flights of stairs, 3rd flight is the rooftop patio that has an excellent view of Cozumel and the beach.. 5th avenue is right outside the property which makes it so much better when looking for food, drinks or just a nice stroll on the town.. seems like they only turn on the fountains for the pool on weekend which helped water get colder. Water was warm in pool Monday-Thursday. Overall I really enjoyed our stay here. Staff and cleaning lady were great!
Juve
2025 年 4 月入住 5 晚
8/10
Property needs some updates, but it is located in a wonderful area. Tons of activities within walking distance. Averaged 13k steps a day and still didn’t go everywhere. Downtown Playa is the best place to go in Mexico.
Edward
2025 年 4 月入住 4 晚
10/10
Lovely, patient, helpful staff. Good water pressure. AC works well! Water cooler with cool water. Shaded parking. Room darkening curtains. Very spacious. Huge master bath. Clean. We frequently stay at condo in beach areas-the floors were much cleaner than most. The interior courtyard is filled with nice plants and an interesting twisting pool. There is a larger pool on an upper level where it would get more sun and large enough to swim. Little french bakery steps from entrance. You can hear loud club music outside, but not to much inside the condo. The fitness center is next door in a actual stand alone fitness center. You will need to get a entry ticket from the front desk. If you are a runner, I would prefer a morning run by 8:00 on 5th Ave before it is sunny and crowded. Has a fun retro feel. Would defy stay there again. Best yet, they never asked me to write a review!
Kathy
2025 年 4 月入住 1 晚
10/10
Loved this place, clean, spacious and close to all the fun areas.
Lhersy C Campos
2025 年 3 月入住 7 晚
10/10
We loved everything about this property!! It was a very spacious condo with all the essentials needed. The location is within walking distance to entertainment and a variety of options for meals. The beautiful beach is within walking distance. We will definitely return to this location.
Mauro
2025 年 3 月入住 5 晚
8/10
Love our hotel and the staff. Highly recommend and will be back!
Roxana
2025 年 3 月入住 7 晚
4/10
The property was a disappointment.
The Wi-Fi and television didn’t work
The hot tub was dirty
The waterfall didn’t work
Greg
2025 年 3 月入住 3 晚
8/10
Great communication before and during our stay. Felt safe and secure inside and out. Apartment was clean and well-kept with all amenities you’d need.
Only complaint might be all the overhanging foliage as you try to make your way through the grounds so no real disaster!
Steve
2024 年 12 月入住 6 晚
8/10
Ken
2025 年 1 月入住 3 晚
10/10
Porto Playa Condo is very nice secure clean place. I would definitely go there again. Within 1 Block to bakery, convenience store, restaurant, massage, pharmacy, 5th Ave. Perfect location, not on beach but sister property is. Beach has mostly washed away but still nice to sit by ocean and have dinner and drinks.
Martin
2025 年 1 月入住 3 晚
6/10
Location is close to 5th avenue and close to dining, shopping, and beach. However, if you like to sleep from 10pm to 4am the music is so loud it is pretty much impossible without earplugs. Also the week we were there the hot tub was cold, but the pool was nice.
Tim
2025 年 1 月入住 7 晚
10/10
Very cozy hotel, Great location, room was very nice and very well equipped for a family stay. The gym is amazing as well. Nice pool. Highly recommended.
Ana Maria
2025 年 1 月入住 5 晚
10/10
The guy checking me in at the front desk was kind of a jerk when I tried to speak Spanish to him. Actually laughed at me. There was some noise the first night around dinner, but it subsided before sleep. I don’t know if I would book it for a little family on a weekend. May have some street noise. But amazing location, great stay. Lots of room and close to everything. So nice to finally have a washer and dryer after only staying in hotels for a couple weeks. Also had parking, which we appreciated.
Jonathan
2025 年 1 月入住 2 晚
6/10
Very very noisy. We were awoken by loud thumping music each night from 11:00pm to 3:00am. When we went to the front desk the gentleman said that he has never heard a complaint in his three years of working there. We received no assistance from them. We contacted headquarters via email and they were able to move us to a sister property La Tag which was much quieter. We did have to forfeit a large unit for a one bedroom, but were much happier.
Marie
2025 年 1 月入住 6 晚
8/10
Registration was "clumsy." Everything was coming at me at once...I did not feel welcomed; I felt like they needed to get me signed in and signed up. The gentleman who took us to our room was very socialable, kind, and helpful. My husband was being obnoxious, and he and the bellman were very kind. After that, we really loved our stay. The pool areas were beautiful. The bed was super comfortable. TV service was very good. It was a blessing to have Netflix as it rained one day and Netflix was in English. However, the sofa in the living room was uninhabitable. When you sat down, you sunk to the floor. Cushions were too soft. We piled them on top of each other in order to be able to sit down and get up. Both restaurants across the street were cute with good food and drinks. Thank you.
Cheryl
2025 年 1 月入住 4 晚
10/10
Brittnee
2024 年 12 月入住 3 晚
8/10
The 2 bedroom condo was extremely clean and well equipped with a full kitchen, coffee maker, etc. It was much bigger than we imagined which was nice and comfortable for a 4 night stay with our two boys. The pool and grounds are well kept and maintained and very beautiful walking to and from your condo through the greenery of the garden. All staff were very friendly and helpful, especially the young security guard that opened the door for us multiple times a day. The only negative we have is unfortunately a big one for us, which was the lack of quality sleep we had during our stay. Unfortunately there is a bar/restaurant behind the condos that blasts very loud music and karaoke for a majority of the night. This noise kept us awake for all nights of our stay. Otherwise, this condo would have been the perfect stay!
Kelly
2024 年 12 月入住 4 晚
10/10
GILLES
2024 年 12 月入住 6 晚
10/10
Alan Andre
2024 年 12 月入住 2 晚
10/10
Condo was very large. Grounds are neat, clean and secure. Close to 5th Avenue which is good, but can be loud (music) late at night toward weekend. We’d stay here again or at one of their other properties.