Disappointing Stay – Would Not Recommend
I stayed at Hotel Riu Lupita for 7 nights on the all-inclusive plan, and unfortunately, it was a very disappointing experience. The hotel is clearly outdated — the rooms smelled terrible, and despite their attempt to mask it with eucalyptus, the odor never went away. The mattresses were old and extremely uncomfortable, making it hard to get a decent night’s sleep.
The food was by far one of the worst parts. I actually got sick during my stay. Meals were often bland, poorly prepared, and seemed reheated — especially at the beach club, where even a basic burger was inedible. Speaking of the beach, the listing is quite misleading. The hotel is not on the beach — you need to take a 15-minute shuttle to get there, which wasn’t what I expected when booking.
Drinks were no better. The alcohol used was extremely low quality, and there were no fresh ingredients in sight. Even the lime tasted artificial. The entertainment was mediocre at best, lacking energy and variety.
The only positive I can mention is the staff. The people working there were incredibly sweet, kind, and hardworking. It’s unfortunate they have to work under such poor conditions — they truly deserve better.
Overall, I would not return or recommend this hotel to others. There are far better options in the area for a similar price.