皇家喷溅里维埃拉坎昆，一家标志集合全包度假村有游泳池吗？

是的，此住宿设有6 个室外游泳池和儿童游泳池。

皇家喷溅里维埃拉坎昆，一家标志集合全包度假村住宿费用是多少？

截至 2025 年 10 月 12 日，我们找到的皇家喷溅里维埃拉坎昆，一家标志集合全包度假村 2 位成人 1 晚最低价是 US$313.6（不含税费），入住日期是 2025 年 10 月 26 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

皇家喷溅里维埃拉坎昆，一家标志集合全包度假村允许宠物入住吗？

不可以，该住宿不允许宠物入内。

何时可在皇家喷溅里维埃拉坎昆，一家标志集合全包度假村办理入住？

开始办理入住：15:00；停止办理入住：00:00。超过规定时间后恕不安排入住。

皇家喷溅里维埃拉坎昆，一家标志集合全包度假村提供全包式服务吗？

是的，这是全包式住宿。活动包括：冲浪/趴板冲浪、网球、排球等等。

皇家喷溅里维埃拉坎昆，一家标志集合全包度假村的地址在哪里？

这家莫雷洛斯港住宿依傍着海滩，距离埃尔廷托高尔夫球场 10.6 公里，并距离Puerto Morelos Town Square (莫雷洛斯港市镇广场) 20.8 公里。

皇家喷溅里维埃拉坎昆，一家标志集合全包度假村

Q: 皇家喷溅里维埃拉坎昆，一家标志集合全包度假村允许宠物入住吗？

不可以，该住宿不允许宠物入内。

10/10 超赞

kunlun

2023 年 12 月 21 日

2023 年 12 月入住 5 晚

6/10 一般

Bonnie

与家人出行

2025 年 10 月 11 日

满意：住宿条件和设施，清洁度

The royalton its self was beautiful. The food is not good at all. Like a 2 out of 10. If you are booking for your kids this is the spot. Kf you arw a couple booking for just you two go soemwhere nicer. The best thing was the pools. Alot of workers do not know english so instead of say no english they just look at you and not answer. We had a great time but the food could have been way better

2025 年 10 月入住 6 晚

8/10 还可以

Michael

2025 年 10 月 10 日

不满意：服务设施，清洁度

smell

2025 年 10 月入住 5 晚

8/10 还可以

Sailyn

与家人及幼儿出行, 与家人出行

2025 年 10 月 10 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The facilities are veey food. Very clean

2025 年 10 月入住 4 晚

10/10 超赞

Nathaniel Chandler

与配偶出行

2025 年 10 月 9 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Resort was great. Lots of different restaurant options and the pools were nice and clean. Only thing was at the mexican restaurant agave, my wife got the mole chicken enchiladas and something tasted very off with the sauce. Like it had gone bad a month ago or something so we didnt eat that. Other than that the other restaurants were great and the drinks were delicious.

2025 年 9 月入住 5 晚

8/10 还可以

Theresa

与家人及幼儿出行, 与家人出行

2025 年 10 月 9 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Since we booked this property through Expedia, we had to go to a different area for check out, which was across the resort. Also, when there was an issue in the room, it was difficult to get someone from Guest Services to help us. It was only when we went through the Guest Services Expedia that we were able to be assisted. Ariana from Guest Services Expedia was amazing. She was responsive and helped us with our restaurant bookings. She was professional, friendly and very helpful.

2025 年 9 月入住 5 晚

10/10 超赞

Raman Rakesh

与家人及幼儿出行

2025 年 10 月 8 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Good property

2025 年 10 月入住 5 晚

10/10 超赞

Andrea

与家人出行

2025 年 10 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

There was ONLY one thing I had an issue with, there was no free bottle of alcohol in the room. Usually when you have a swim up or you have like more VIP diamond they give you like an incentive and they didn’t give us a bottle for the room but other than that, the service was outstanding.

2025 年 10 月入住 5 晚

10/10 超赞

Laura

与家人及幼儿出行

2025 年 10 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Everything was really nice and clean The staff was very friendly

2025 年 9 月入住 3 晚

10/10 超赞

Nieska

2025 年 10 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Una experiencia inolvidable, Super recomendada

2025 年 9 月入住 1 晚

8/10 还可以

Drita

与家人出行

2025 年 10 月 6 日

Friendly & helpful staff, nice resort for a family vacation

2025 年 10 月入住 4 晚

8/10 还可以

Shobin

与家人出行

2025 年 10 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Spa was great

2025 年 9 月入住 4 晚

10/10 超赞

Julia Esther

2025 年 10 月 2 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

No fui al spa

2025 年 9 月入住 1 晚

10/10 超赞

Brodyn Matt

团体旅客

2025 年 10 月 1 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Super clean nice and fast staff

2025 年 9 月入住 7 晚

10/10 超赞

Belinda

与家人出行

2025 年 10 月 1 日

满意：员工和服务、服务设施、住宿条件和设施

Habitación impecable, Spa delicioso, servicio 100 % personal 300 %, es en el hotel q mejor nos hemos sentido atendidos. La animación muy buena, sobre toda la noche de México. La limpieza de todo el hotel muy buena. El parque de agua espectacular, la bolera genial, Gracias Lalo, gracias Martha, gracias a todos, nos volveremos a ver

2025 年 9 月入住 4 晚

2/10 糟糕

Britney

与家人及幼儿出行, 与家人出行, 与配偶出行

2025 年 9 月 30 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

We paid extra for diamond club. The first day we got there we were offered a free activity if we attended the “morning breakfast” we were told that it was only 90 minutes long. When arriving to the we were denied entry because we had an activity planned for the same day later on in the day. They threatened us a cancellation fee for not attending 4 hrs they said the morning breakfast is long & they need ppl to stay the whole day before you can get an activity. The activity was lied to us about. They get commission to get you signed up. They were upset that we had something to do later on that day after we told them before signing we didn’t have four hours to waste with them. The diamond club food is the only decent food they offer the same buffet food is served daily, it’s cold not tasty. Zen restaurant is horrible. Our butler scheduled me a bday dinner for 9pm upon arriving we were told there was an 1 hour wait we brought our baby with us that was getting impatient they then sat us at a regular table instead of the reserved hibachi. Our butler apologized to us the next day & reserved hibachi at the same restaurant the next day the lobster was overcooked and rubbery. I refuse to eat it I was denied a refund. $86 lobster burnt. We caught a crew member in our hot tub, “fixing the Jets”. We asked him who asked him to come. He ended up being in the wrong room. The first 2 days our TV remote did not work my son couldn’t watch tv. Leak in ceiling got patched 2x moldy smell. Horrible

2025 年 9 月入住 5 晚

8/10 还可以

Rolando

与家人及幼儿出行, 与家人出行

2025 年 9 月 30 日

满意：清洁度、员工和服务、服务设施

Los parques acuáticos terribles

2025 年 9 月入住 4 晚

8/10 还可以

Ana Delia

与家人出行

2025 年 9 月 30 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Limpiesa

2025 年 9 月入住 3 晚

10/10 超赞

Gretter

与配偶出行

2025 年 9 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Lo recomiendo 100%.

2025 年 9 月入住 3 晚

2/10 糟糕

Natacha

与家人及幼儿出行

2025 年 9 月 29 日

满意：住宿条件和设施，清洁度

不满意：员工和服务

No lo recomiendo, la comida y el room service malísimo , las personas que trabajan ahí parece que estaban hartos de la vida , lo único que me gusto fue el spa .

2025 年 9 月入住 4 晚

8/10 还可以

dylan

与家人出行, 团体旅客

2025 年 9 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I had my wedding here which was absolutely incredible. The Resort was very nice. I had the diamond club which gave me a personal Butler for my entire stay. The Butler & entire staff were amazing, very accommodating. They go above and beyond! My biggest complaint is that it was extremely noisy outside of the room… You can hear EVERYTHING outside in the hallway. People late at night shouting, arguing etc, & then can hear staff/housekeeping at like 6-8am. It also doesn’t help that our room was across from the housekeeping area. Definitely did not get much of a refreshed goodnights sleep, especially for my wedding week away from long hours at work. Also, I had requested a (King Size) bed for my wife & I. We were given (2 Queen beds,) while majority of my guests who came to my wedding that brought friends got a King bed? They offered to switch us more than half way into my stay to make the switch but with a week’s worth of stuff for a family of 3 was too much to move around & did not feel like it was worth it at that point. I felt like some my family and friends who didn’t have diamond club, had a much nicer equipped room than the diamond club & my cost was so much more. When a wedding is planned & spending a TON of money. Bride & Groom need to be a priority especially booking 8 to 12 months in advance & to be told from the moment of check in, that they don’t have a King bed available.

2025 年 9 月入住 5 晚

10/10 超赞

jorge luis diaz

与家人及幼儿出行, 与配偶出行, 团体旅客

2025 年 9 月 28 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Solo deben mejorar algunos aspectos del servicio gastronómico como la variedad en el bufet,por lo demás todo muy bien

2025 年 9 月入住 5 晚

10/10 超赞

Sara

与家人及幼儿出行, 与家人出行

2025 年 9 月 27 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The staff was top notch! Since we booked through Expedia, we got a special check in and assigned to a staff member to check on us daily and help us out! Ariana was amazing and so helpful anytime we needed it! The property was absolutely stunning with amazing photo opportunities, and breathtaking views. An amazing experience!

2025 年 9 月入住 4 晚

6/10 一般

Yanisleny Lopez

与家人及幼儿出行

2025 年 9 月 26 日

满意：清洁度、服务设施、住宿条件和设施

不满意：员工和服务

Muy profesional el spa

2025 年 9 月入住 3 晚

2/10 糟糕

AMEET

与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客

2025 年 9 月 26 日

不满意：清洁度、服务设施、住宿条件和设施

We stayed 7 nights at Royalton Splash Riviera Cancun with our 3.5-year-old and friends who also have two young daughters. We travel to Mexico every 3 months and, despite reading mixed reviews, decided to give this property a try. Unfortunately, the experience fell short in many areas. Check-in on day one took almost 2 hours at the Expedia lounge as staff kept going back and forth with their manager over text about possible upgrades. After all the delays we ended up keeping our original room. When we walked in, we noticed visible mold in the bathroom, and the building itself was surrounded by active construction. At night, even with white noise, we heard cleaning crews in the hallways, and at 6am loud banging and dragging furniture above our suite woke our daughter. After complaints and more back and forth, we were eventually moved to another room the next day. The food was another disappointment. The buffet repeated the same items daily, often ran out of food, and the poolside options were extremely limited. For a family stay, variety and convenience were lacking. The resort also felt much smaller than advertised, with limited activities, and would have been boring if not for traveling with our group of friends. On a positive note, some staff stood out for their service, especially Eduardo, our concierge, and Mardo, a buffet waiter. Still, overall this resort does not live up to Autograph Collection standards. I would recommend looking at other resorts.

2025 年 9 月入住 7 晚

皇家喷溅里维埃拉坎昆，一家标志集合全包度假村

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

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Luxury Junior Suite Ocean Front Diamond Club

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Luxury Junior Suite Ocean Front Swim Out Diamond Club

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Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

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