Not a Hyatt quality property. Needs massive updating since it was acquired from Thompson. All the tile in the Downtown House elevators was cracked and broken, just distressed and unsafe. JuanJo, Alex and Javy were really nice, awesome dudes. The resort fee is a joke, $34 a day and you get two bottles of water per day (go across to the Oxford and buy the same water for 30 pesos), but other than Sunday, there was no entertainment, no DJ (again DJ’s were suppose to be on Friday, Saturday and Sunday). The pool doesn’t close which is nice for a late swim, but this is a 5/10 property.