Q: 杜肯海滩俱乐部酒店有游泳池吗？

是的，此住宿设有2 个室外游泳池。

Q: 杜肯海滩俱乐部酒店的停车费是多少？

此酒店不提供停车服务。

杜肯海滩俱乐部酒店有游泳池吗？

是的，此住宿设有2 个室外游泳池。

杜肯海滩俱乐部酒店允许宠物入住吗？

是的，此酒店允许携带狗狗入住，每只宠物限重 10 公斤。将收取每次入住 MXN 500 的押金。

杜肯海滩俱乐部酒店的停车费是多少？

此酒店不提供停车服务。

何时可在杜肯海滩俱乐部酒店办理入住？

开始办理入住：15:00；停止办理入住：午夜。

杜肯海滩俱乐部酒店的地址在哪里？

此酒店位于卡门海滩市中心，步行即可走到昆塔阿莱格里亚购物中心和第五大道。而且，卡门海滩主海滩和马米塔斯海滩距离酒店步行不到 10 分钟。

2/10 糟糕

真实旅客

2019 年 4 月 30 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

2019 年 4 月入住 6 晚

10/10 超赞

Michele

2019 年 3 月 3 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2019 年 2 月入住 5 晚

8/10 还可以

Jim

与配偶出行

2019 年 2 月 25 日

满意：员工和服务，清洁度

The hotel is located right on 5th Avein th heart of the action. The all inclusive option provided 3 options for dining, Legends sports bar, La Ceiba buffet and Los Tulipanes restaurant. We loved the food and atmosphere at the sports bar and the restaurant had amazing views of the street and lots of food options, however we weren’t impressed with the buffet. The all inclusive also included drinks at The Living Bar and the Kool Beach Club. All these combined for a variety of dinning and drinking options. The hotel rooms are nothing fancy, but were very clean, and everything worked as it should (a/c, hot water, safe) beds and pillows are very firm, hair drier and irons have to be signed out from the front desk for 2 hours at a time. The soap and shampoo provided does not lather well and there is a minimum number of coat hangers in the closet (6). There is a tv with English channels but there isn’t a phone in the room. The pools are nice and clean but very shaded

2019 年 2 月入住 7 晚

6/10 一般

Rubi，Michigan

2017 年 8 月 23 日

满意：客房舒适度，清洁度

Modest hotel

The hotel itself was very modest, not a fancy luxurious place to stay, but it was a very comfortable suite to stay in for a week. Hotel staff are very nice people and provided plenty of information along with maps and schedules. The street is very busy and there are so many stores to see and things to do. The only downside to the all inclusive portion is the restaurant that we were told to dine at, connected to the hotel lobby and the bar nearby. Los Tulipanes waiters are rude and take their time when it comes to taking your order. There were only two waiters that were very nice, the rest couldn't care less about us. The food was amazing, which is why we kept returning and putting up with terrible service from the waiters.

2017 年 8 月入住 7 晚

8/10 还可以

luis，salinas, ca.

2017 年 7 月 28 日

满意：清洁度、住宿条件和设施、客房舒适度

Position geografic is perfect. Clean and very secure.

2017 年 7 月入住 4 晚

2/10 糟糕

Esther，Frisco TX USA

2017 年 6 月 25 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Horrible hotel

really bad experience, I don't recommend to no body this hotel.

2017 年 6 月入住 4 晚

4/10 很差

Edgar

2017 年 5 月 18 日

不满意：清洁度、住宿条件和设施、客房舒适度

Great location, but that is it.

I booked a room in their luxury room, with queen bed. I was put off hotel site, the room was old and dirty, bugs everywhere. Room service once left is without any towel. Room amenities are very limited, no iron, no lotion, only hand soap, and shampoo. The upside is the overall location, this hotel is in the heart of downtown Playa Del Carmen. The restaurants for this hotel are extremely nice. The other bad is that the beach is approx a 20 minute walk, and even if you book all inclusive, they treat you like a nobody at the "Kool Beach" drinks are served in plastic cups, and food is not included, you must pay separate.

6/10 一般

Sally

2017 年 1 月 2 日

满意：住宿条件和设施，员工和服务

不满意：客房舒适度

Great location and drink options

The resort was very beautiful. It feels like you are walking through a jungle. It is right by 5th Avenue, so you are able to see pedestrians walking by. The bar and restaurant are open, so people watching is easy and fun! The beach is only a 10 minute walk, so you can walk on 5th Avenue and shop on your way if you want. Or there's a shuttle to take if walking isn't your style. Unfortunately, the rooms were just okay. Our room's linens had yellow stains on them. The shower didn't drain, and when we informed the front desk, they said they would send someone up to fix it, but didn't. We didn't spend much time in the rooms, however, so it wasn't that big of a deal. The patio had a hammock, though, which was very relaxing! The food was good. You do have to walk across the street for one of the restaurants that serves breakfast on the resort, but again, not a big deal. The bars were awesome! Lots of drink options for all-inclusive guests. The service wasn't awesome. They were always short on servers in the Living Bar and nice restaurant next door to Living Bar. The beach was awesome! You have to reserve chairs at Kool beach (free with all-inclusive!), and the bar there is close to the chairs. The bar tenders just looked at your wristband to make sure you're all-inclusive. They also had good drink options. Absolut vodka and Don Julio tequila were a few alcohol options, so it wasn't low-quality alcohol. Get a massage at Kool beach! Cheap :) Overall, it was great time!

2/10 糟糕

真实旅客

2016 年 7 月 16 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

never been in a hotel with a service like this.

Hotel didn't honor what we paid for the package. Shuttle from hotel to the airport was prepaid $76.00, but we had to take a taxi because the hotel rejected to give us the service. They said didn't have any shuttles that morning. our flight back to Houston was at 1:49, I spent 3 hours taking with the Expedia agents trying to solve the problem. They didn't do anything to help, the hotel employees either. It's like they didn't care at all, even do everything was confirmed in my printed documents from the computer. Spent more than two hours coming to the hotel after arriving because the driver didn't know where the Tucan hotel was located. Second night, when I opened my bed to go to sleep (10 pm) the flat sheet had very a "notorious BLOOD mark" on it. I requested to change the sheets, 3 times, I had to wait for an hour, until the front office sent somebody to my room #501. No apologies, no respect for the situation at all. The hotel we paid for is the Tucan hotel and beach club, but we had to walk 10 blocks to get there. The Expedia agent misguided us with lies and make us to pay for something we didn't buy. He affirmed us that our hotel was in the beach. Unfortunately our experience is been horrible. Our room was not Deluxe, we paid for delux I am requesting to be reimburse for the taxi ($46.00) and my money back for the prepaid Shuttle ($76.00). You have no right to ruin people's vacation. Itinerary # 7195161395666 Houston to Cancun, to Playa del Carmen Magdalena Rosental

6/10 一般

Manuel A，Mexico City

2016 年 7 月 6 日

不满意：客房舒适度，员工和服务

Disappointed

Very basic hotel Beach club is very far and non convenient Personnel is not kind The room is very basic and has no telephone in the room Bad Tv cable service

8/10 还可以

Chris，Okanagan Valley/San Blas

2016 年 5 月 20 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

The stay was great. The wifi was horrible.

6/10 一般

真实旅客

2015 年 1 月 22 日

满意：员工和服务，清洁度

不满意：客房舒适度，住宿条件和设施

tukan mal

cuartos muy pequeños, y la comida del all inclusive terrible.

6/10 一般

carolina，Playa del carmen

2014 年 10 月 21 日

Mal el todo incluido

El hotel no ofrece lo que pagas aqui, era todo incluido y cuando llegas te dice que no incluye el club de playa, ni toda la comida ni bebidas y hay q pagar 2,000 pesos mas. Muy mal ya que cuando lo ofrecen en hoteles dice todo incluido. Nunca dice que no puedes ir a la playa.

2/10 糟糕

Isaias，Estado de México

2014 年 6 月 19 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

No coincide lo que ofrecen con lo que es realmente

Al inicio solicite una habitación con una cama matrimonial y me dan una con dos individuales, al cuestionar sobre esto, me dan a entender que eso hay, y ofrecen el club de playa y varias cosas no aplican en el plan todo incluido, te quieren vender el plan "premium" y con menos de lo que cuesta me hubiera ido originalmente a otra opción que tenía, muy mal la verdad, deberían quitarlo de la lista de hoteles que manejan. Me lleve una decepción muy grande.

10/10 超赞

kong，korea

2014 年 4 月 13 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

good

very good

10/10 超赞

Shawn，Dallas, TX

2014 年 4 月 10 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Awesome hotel!

I enjoyed Tucan hotel so much that if I am ever in that area again I will book my stay. I have never been to Mexico and I booked this through Expedia. The place was super, super clean. They seem to wash everything from top to bottom everyday. They are hard working and they do a wonderful job. The only thing that I would want to see change is the bed, it was a little stiff. Other than that the people, food and safety were awesome! Book this hotel if there is room you will not be disappointed.

2/10 糟糕

Kerstin

2014 年 4 月 8 日

不满意：清洁度、住宿条件和设施、客房舒适度

6/10 一般

Elin，Sverige

2014 年 4 月 3 日

满意：客房舒适度，员工和服务

Billigt och bra

Vi blev "uppgraderad" till Real Resort. Hade ett stort rum med balkong. Bra för pengarna. Samma för den all inclusive som ingick. Helt ok för pengarna. Stranden vid deras Beach Club var lite svår att bada från men det är inte så långt att gå för att få finare strand.

6/10 一般

dan

2014 年 3 月 21 日

满意：员工和服务

8/10 还可以

alex，Mty

2014 年 3 月 18 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great for a weekend

I Like this hotel because of its location, right on the 5th ave. 3 blocks from the night clubs and 3 from the Beach, the Hotel is surrounded by restaurants, shops, some bars, so if you want to go out at nights it is an excellent choice. plus it is all inclusive so you actually do not spend on drinks at the beach. the hotel has a private beach with a bar next to KOOL. Im coming back no doubt.

8/10 还可以

真实旅客

2013 年 11 月 19 日

满意：员工和服务，清洁度

8/10 还可以

Alberto

2012 年 10 月 30 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Muy buena atencion y exelente ubicacion optimo en precio por servicios

8/10 还可以

Gene

2012 年 10 月 20 日

满意：客房舒适度，清洁度

不满意：住宿条件和设施

Modest hotel. Good value

This is a good clean hotel in an excellent location. Air conditioning did not work but was eventually moved to a new room

8/10 还可以

真实旅客

2012 年 10 月 11 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Muy recomendable

Esta estupendo el hotel Tukan que nos habiamos quedado en lugar del hotel Moongate. No se si es porque esta en remodelacion pero el Tukan es muy recomendable con alberca y jacuzzi. Solo un detalle, necesita nuevas almohadas para que esten mas suavecitos.

4/10 很差

Ana，Ciudad de México, D.F., México

2012 年 9 月 24 日

不满意：员工和服务、住宿条件和设施、客房舒适度

no se hospeden aquí

no compren el "todo incluido" quete venden porque no incluye nada!

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杜肯海滩俱乐部酒店

Tukan Hotel & Beach Club

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关于杜肯海滩俱乐部酒店的点评

点评

6.8/10

6.6/10

4.0/10

5.8/10

点评

2/10 糟糕

真实旅客

真实旅客

10/10 超赞

Michele

Michele

8/10 还可以

Jim

Jim

6/10 一般

Rubi，Michigan

Modest hotel

Rubi

8/10 还可以

luis，salinas, ca.

luis

2/10 糟糕