Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人有游泳池吗？

是的，此住宿设有1 个室外游泳池。

Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人住宿费用是多少？

截至 2025 年 9 月 2 日，我们找到的Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人 2 位成人 1 晚最低价是 US$440.0（不含税费），入住日期是 2025 年 9 月 7 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人允许宠物入住吗？

是的，Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人允许携带宠物入住，每只宠物限重 9 公斤。将收取每只宠物每晚 USD 50 的费用。服务类动物免费。

Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人的停车费是多少？

提供代客停车，费用：USD 8（每天）。

何时可在Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人办理入住？

开始办理入住：15:00；停止办理入住：午夜。

Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人提供前往机场的班车吗？

是的，按要求提供机场班车。每辆车费用：USD 348。

Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人提供全包式服务吗？

此住宿的部分房价计划为全包式。

Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人的地址在哪里？

这家卡曼海滩酒店位于海滩之上，距离艾尔卡马隆玛雅河高尔夫球场 4.5 公里，而且距离卡门海滩主海滩和第五大道不到 10 公里。而且，距离马罗马海滩和探索主题公园不到 20 公里。

Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人

Q: Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人有游泳池吗？

是的，此住宿设有1 个室外游泳池。

Q: Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人提供全包式服务吗？

此住宿的部分房价计划为全包式。

街区简介

Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人位于卡曼海滩，位于海滩。如果您的日程安排包括外出活动，艾尔卡马隆玛雅河高尔夫球场和探索主题公园肯定值得一逛，若想欣赏当地自然景观，可以探索卡门海滩主海滩和马罗马海滩。切勿错过艾许克瑞生态主题公园。您可选择划皮艇和水肺潜水，抓紧上佳机会外出体验周边的水域，或者您也可以就近选择极限跳伞和生态旅游，体验冒险之旅。

访问我们的卡曼海滩旅行指南

10/10 超赞

elissa

2025 年 8 月 18 日

满意：员工和服务、服务设施、住宿条件和设施

The hotel is beautiful and the service is exceptional. The whole staff made a huge effort during my stay to make sure enjoyed my stay and had every I needed.

2025 年 8 月入住 3 晚

10/10 超赞

Philip

2025 年 8 月 15 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Absolutely stunning resort. So relaxing. Staff was unbelievable and so nice. Food, amazing.

2025 年 8 月入住 4 晚

10/10 超赞

Justin

与配偶出行

2025 年 8 月 5 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The food was very very good, every night we ate at the resort it was top tier. Staff was amazing, all super friendly and helpful through the whole stay. Prepare for feather pillows, comfortable but different if you’re not used to them. Over top tier experience.

2025 年 7 月入住 7 晚

10/10 超赞

Anant

与配偶出行

2025 年 7 月 24 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Super friendly staff who took care of us, very peaceful getaway, amazing food and drinks

2025 年 7 月入住 4 晚

10/10 超赞

Grace

与配偶出行

2025 年 7 月 4 日

满意：清洁度、服务设施、住宿条件和设施

clean, beautiful, and the service is amazing. Every worker went above and beyond

2025 年 6 月入住 4 晚

10/10 超赞

Mary

2025 年 6 月 29 日

2025 年 6 月入住 5 晚

4/10 很差

Taylor

与配偶出行

2025 年 6 月 29 日

满意：员工和服务

不满意：服务设施，清洁度

My husband and I went for our 2 year wedding anniversary. It was not for us, and we would not go back or recommend it. We ended up changing our flight and leaving a day early, that is how uncomfortable we were. The biggest issue for us was that we did not feel comfortable relaxing inside of the rooms, even in the beachfront villa we ended up upgrading to, hoping that the issues in our first, smaller villa wouldn’t persist. Unfortunately they did - and by they I mean the cockroaches in the bathroom. This is unacceptable to us in a luxury resort that charges a $1600 card hold along with a $200+ non refundable tax at check in. All of the rooms at the resort are on the ground level, which probably accounts for a lot of the wildlife you will see in your rooms, including large spiders and a lot of mosquitoes. My husband and I are still recovering from the bites a week later as I write this review. The rooms roofs are thatched like island huts, so besides what also may be living up there, when a storm hits the roof degrades and sprays the thatch all around the room and bed. Playa del Carmen is suffering from the sargassum issue, it is really bad. You cannot swim in the ocean and it smells terrible. The best part of the hotel is the pool, but you are only there for a couple hours max a day. And you must watch two men with small wheelbarrows works tirelessly in the heat as they attempt to pick up the seaweed and haul it away from the beach past you by the pool. It’s depressing.

2025 年 6 月入住 5 晚

10/10 超赞

Sarah

与配偶出行

2025 年 6 月 24 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I can’t say enough about this place! It is amazing! The rooms are stunning. It’s one of the nicest places I’ve ever stayed. The staff are superb. Like over the top amazing. The butler service is attentive and incredible. The spa was lovely and the food is dreamy! I’ll definitely be visiting more Viceroy hotels because of this place!

2025 年 6 月入住 4 晚

10/10 超赞

Alexa

2025 年 5 月 26 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2025 年 5 月入住 3 晚

6/10 一般

James

与配偶出行

2025 年 5 月 24 日

满意：清洁度

The Viceroy itself is stunning and the staff was attentive—no complaints there. However, several aspects made this trip less enjoyable for us, though others may feel differently. 1. Inflated Prices Pricing was extreme—a small bottle of water was $20. Without the all-inclusive plan, food and beverage costs felt unjustifiable. Menu options were limited and lacked flavor. 2. Noise from Nearby Properties While not within Viceroy’s control, loud parties from a neighboring resort disrupted our nights. The music was intense enough to shake the walls—challenging for those seeking a peaceful escape. 3. Area Atmosphere We expected a refined experience south of Cancun but found the vibe across the region geared more toward spring-break energy. It felt misaligned with our expectations. 4. Seaweed and Beach Conditions The beach was unusable due to heavy seaweed during our visit (March–October season). Swimming wasn’t an option, limiting us to the pool. 5. Lack of Local Alternatives Renting a car didn’t help. The surrounding area felt neglected—dusty streets, unpleasant odors, and nowhere comfortable to walk or dine. The beach was narrow and crowded. Bottom Line: The resort is lovely, but the environment around it made the experience fall short. If you’re looking for quiet luxury, better dining variety, and swimmable beaches, this may not be the best choice.

2025 年 5 月入住 7 晚

10/10 超赞

Michel

与配偶出行

2025 年 5 月 21 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Service was EXCELLENT. We arrived to Cancún realizing our checked bag had been robbed of some sentimental and valuable items. The Viceroy staff set our trip back on the right trajectory and then some. The resort is intimate, tractable, and most of all… relaxing. It was exactly what we needed to start our trip. We were sad to leave. Highly recommend!

2025 年 5 月入住 3 晚

10/10 超赞

Ram

2025 年 5 月 18 日

2025 年 5 月入住 4 晚

10/10 超赞

Zeus-Hannah

2025 年 5 月 16 日

2025 年 4 月入住 5 晚

10/10 超赞

Daniel

2025 年 5 月 5 日

2025 年 4 月入住 5 晚

10/10 超赞

Mike

与配偶出行

2025 年 4 月 25 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great place for some R&R !!! Very Recommended!

2025 年 4 月入住 3 晚

10/10 超赞

Karl

与配偶出行

2025 年 4 月 23 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Alberto and Karina were the best, they made our vow renewal special.

2025 年 4 月入住 5 晚

10/10 超赞

Ashley

2025 年 4 月 10 日

2025 年 4 月入住 4 晚

10/10 超赞

Ronald

与配偶出行

2025 年 4 月 5 日

满意：清洁度、服务设施、住宿条件和设施

We seldom stay on property when we travel, choosing to venture out and explore. This trip, our plans were different. We just needed to chill and we’re so happy we chose The Viceroy to do so. The property is incredible. The villas are private and intimate. Natural vibes all around. But two specific things were just outstanding and noteworthy. Firstly, the food. Everything we ate was remarkable. Like trying to deconstruct the ingredients so we could cook it at home remarkable. In four days of meals there wasn’t a single thing we ate, or sipped, that wasn’t delicious. But above all was the service. The staff was incredibly friendly, helpful and so attentive that it elevated our experience beyond our expectations. We felt the love. 10/10. We’ll be back again.

2025 年 3 月入住 4 晚

10/10 超赞

Donald，Clayton

2025 年 3 月 31 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2025 年 3 月入住 2 晚

10/10 超赞

Leanne，Pleasant Ridge

与配偶出行

2025 年 2 月 23 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Beautiful property and amazing staff!

2025 年 2 月入住 3 晚

4/10 很差

christian

与配偶出行

2025 年 2 月 16 日

满意：员工和服务

不满意：住宿条件和设施，清洁度

I just returned from my stay at the Viceroy Playa Del Carmen. There is a lot to potentially like about this property. The staff in the restaurants and bar/pool area are probably some of the best I’ve ever experienced. The property is lush and we did massage treatments at the spa and they were outstanding. Now, for the bad - rats in my room - simply unacceptable for a hotel at this level. Really at any level. Crawling through the thatched roof and visible for brief moments after dark. I called and requested help, the hotel responded - they said they’d send someone, the problem seemed to abate for a night but then returned. I was only there for 5 nights and 2 out of 5 were heavily disrupted, the first 2 nights being ones where I didn’t really know what was going on. Really terrible experience - tough to sleep with that going on in your room. hotel staff did nothing to help the issue that had any permanence - it seemed like they may have put something outside the room that made noise to scare them away and then once that was removed, the problem came right back. They weren’t willing to relocate me. Front desk staff were pretty indifferent about everything. No way can I recommend the Viceroy to anyone who wants any sort of relaxation on vacation. I feel like I was robbed of the price I paid. Transportation arranged by the airport was low caliber with cars that had bad suspension and visible accident damage. Not worth it - taxis are easy to come by in playa.

2025 年 2 月入住 5 晚

10/10 超赞

Joaquin

2025 年 2 月 3 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2025 年 1 月入住 3 晚

10/10 超赞

George

与配偶出行

2025 年 1 月 31 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Staff. Quiet. Lush. Easy beach access. Private. Rooms with pool and outdoor shower. Staff

2025 年 1 月入住 9 晚

10/10 超赞

Sam

与配偶出行

2025 年 1 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very relaxing and remote

2025 年 1 月入住 4 晚

10/10 超赞

sarah

与家人出行

2025 年 1 月 26 日

满意：清洁度、员工和服务、住宿条件和设施

This resort was superb from the moment we arrived to tequila shots of local tequila to hand cut handmade soaps. The food was exquisite and was served by extremely friendly staff. Thank you for making my trip with my daughter and niece so special before my daughter’s wedding!! I’ll be back!

2025 年 1 月入住 4 晚

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Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人

Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

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Viceroy Riviera Maya, 豪华别墅度假村 - 仅限成人

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