“Hotel staff are very very friendly, polite and helpful. The room facing to the sea is also great. Big shower cubicle and separated toilet was great too. But we had one problem with the aircon. It was stuffy night and quite humid but no aircon was working after 8pm. The sea breeze was nice and cool so we were adviced to open the window. Please don’t get me wrong, the staff who spoke to us was very apologetic and politely explained the hotel policy the reason why the aircon was turned off at 8pm……
“well, the front desk staff was nice, the rooms are just ok, the restaurant is overwhelmed and we were after the busy season. Of note is the beach area, and the city of Piran to walking distance.
the dining area could use some decorating! it feels like a hospital cafeteria, bright white lights included ”
“Avevamo prenotato per Hotel Riviera, ma arrivati era chiuso con foglio che avvisava di recarsi presso reception grandHitel Portorose. Con tutte le facilità di comuyavrei gradito ricevere una mail o simile per avvisarci del cambio Hotel. Per il resto tutto bene”
“Dejligt centralt i Portoroz. Sammenhængen med 5 andre hoteller gør det en smule svært at overskue i fht. faciliteterne. Men alt i alt et dejligt hotel med venligt og meget hjælpsomt personale. Eneste minus - som hotellet ikke kan gøre for - er p-forholdene. Men det vejer hotellets shuttleservice fint bod på.”
“Wir hatten ein sehr schönes großes Zimmer mit Balkon und Blick zum Meer.Das Personal war sehr nett.Wir haben uns wohl gefühlt.Das Essen war gut und es wurde immer wieder nachgefüllt.Anfangs bekamen wir nur einen teuren Garagenparkplatz.Da kamen wir ohne Personal gar nicht hin.Und das Auto wurde auf Wunsch rein und raus gefahren.Das ging gar nicht.Als endlich ein Platz aussen frei wurde,war alles perfekt.”
“Staff were rude. At checkin she chose to answer many calls meaning checkin took a very long time
No directions given. Tried to checkout and apparently the remote for air con had to be taken down but no one tells you this
Staff were so rude
Meals were below average. A Buffett dinner and breakfast but the serving trays were empty and not refilled
The rooms were very noisy and aircon didn’t work so well
Had to park a very long way away and two people damaged cars because of narrow road
”
“Everything was wonderful except the pillows (very flat). Just a short 9 min walk from the train station was convenient.
Staff was incredible. Front desk, breakfast and housekerping. I was impressed.
The room was AWESOME. Nice big bed. Comfortable. Big TV with abilty to screen share local movies from USA). Bathroom was large and the shower was great.
The complimentary breakfast was delightful. Great selection, fresh juice and freshly made cappuccino.
Had an excellent stay and enjoyed the……
“Very nice One-Room-Appartement accessible directly from the street. You step out and are in the middle of the city! But because it is a small street in front of the house it is all quiet and you can sit down on two little chairs in front of the Appartement. The room itself is clean an newly renovated, everything you need for cooking/cleaning and even a coffeemachine are there! Thanks also for the good communication an the heartly welcome.”
“100+% meeting expectation. Good beds, room just as in pictures, very clean, excellent location, noisy at evening (as we knew in advance) but not a problem with earplugs. Will come again.”