Wonderful hotel, with wonderful staff. Sadly the room was a huge let down. Impossible set of stairs to navigate to get to the room. The room itself was far too small for what was being charged. A little disappointing truth be told.
Chandru
2025 年 2 月入住 3 晚
10/10
This place is an absolute gem! My husband and I truly enjoyed this venue for our last few days in Plettenburg Baii! The venue is absolutely beautiful but I can say that this place wouldn’t be as beautiful as it was without the great staff. The service given was superb and it truly felt like home being there!
Cheyanne
2025 年 1 月入住 2 晚
4/10
Not as advertised. Was supposed to have a sea view from our room. Had two windows in our room. One was a skylight and the other was looking into the property next door.
Unsafe stairs to get to our room.
WiFi kept dropping.
Smell of smoke from the fire in our room which lingered on our clothes for the rest of our trip in South Africa.
Breakfast was poor, stale crackers, dried out fruit. Ordered the flapjacks which came with maple syrup and was told they had run out of maple syrup.
On check in we were given a tour of the hotel, asked if we would like to reserve a table for dinner, we said we would. Asked which table we would like, picked it (beside the fire). Came to dinner at our reserved time and our table was giving away. Giving a table in a draft so spent our meal freezing. No apologies made by staff but had the cheek to ask for a tip when paying.
真实旅客
2024 年 9 月入住 3 晚
10/10
Melinda
2024 年 9 月入住 2 晚
10/10
Tudo perfeito, hotel, atendimento, comida.
Juliana
2024 年 6 月入住 2 晚
10/10
Great room, breakfast, service.
DIEDERICK
2024 年 5 月入住 5 晚
8/10
O hotel mesmo só tem um bloco . Os demais são anexos de acomodações e na que ficamos tinham 6 quartos embaixo e 2 em cima . A escada para esses 2 quartos é surreal, íngrime e sem condições para idoso ou crianças . Perigosa. O quarto não tem frigobar e são muito pequenos e quentes . E junto com 4 acomodações do piso inferior compartilham geladeira e forno . Pedir um upgrade p apartamento térreo o q me foi concedido é paguei a diferença . Este quarto de baixo completo é grande e acomoda 4 pessoas mas com 1 banheiro só . É bonita a área. Mas percebi que somente o hotel é 5 estrelas . Os anexos não .
Euzeny
2024 年 3 月入住 2 晚
8/10
Charmant hôtel avec vue sur la baie de Plettenberg, chambres confortables et bien équipées, très bon restaurant pour le petit déjeuner et le dîner aussi et bon spa également, personnel très aimable et serviable.
Seul point négatif: de nouvelles unités sont en construction, ce qui occasionne pas mal de bruit tôt le matin.
Zacharie
2024 年 3 月入住 2 晚
10/10
真实旅客
2024 年 3 月入住 1 晚
10/10
Fab hotel in an amazing location 😍
T
2024 年 2 月入住 3 晚
10/10
Nous y avons passé 2 nuits.
L’hôtel est splendide, à dimension humaine.
Le repas est délicieux et le personnel aux petits soins.
Nous étions a la chambre 216 et le petit bémol est que notre chambre donnait sur la blanchisserie ( on entendait l’essorage de la machine tôt le matin et jusqu’à un petit tard) mais nous avons tout de même adoré notre séjour. Les massages de Lorette sont exquis.
M Mickael
2024 年 1 月入住 2 晚
10/10
Enrik
2023 年 12 月入住 4 晚
10/10
Piriyanka
2023 年 12 月入住 2 晚
10/10
Good place to stay located outside the city center. Very nice hotel and friendly staff. Restaurant is good and recommended but not yet on point.
Sven
2023 年 11 月入住 4 晚
10/10
Lovely stay
Bernice
2023 年 10 月入住 1 晚
10/10
This hotel is beautifully designed and maintained. The dinning room has wonderful views over the bay. The quality of the food and its presentation are outstanding.
anthony
2023 年 9 月入住 1 晚
6/10
Great potential but disappointing. At check in, we were brought to 4 different rooms - one of which was occupied, before being brought to the correct room. This was okay and we were given a bottle of wine as an apology and offered welcome drinks in our room. The drinks did not arrive, we had to go downstairs after waiting for an hour. The room was lovely and we had been left chocolates however it was noisy - I think there may have been some sort of machine directly under our room? Sounded like a washing machine. Dinner was on the pricier side but nice and service at dinner good. Breakfast service wasn’t great, we were directed to a table then had to ask for a menu and coffee after 10 minutes of waiting. Our order was taken and then was wrong when it arrived. We were not asked how our stay was at check out. We still had a lovely time but compared to some of the other fantastic hotels we have stayed in along the garden route, this one was disappointing.
Anna
2023 年 9 月入住 1 晚
10/10
Dit hotel is de waard om te verblijven. Prachtige ligging, zeer vriendelijke mensen en een top keuken. Bij onze volgende Gardentour zullen we zeker hier weer verblijven.
Sylvia
2023 年 9 月入住 1 晚
10/10
Staff were great!!
Bethany
2023 年 9 月入住 1 晚
10/10
Leanne
2023 年 8 月入住 3 晚
10/10
Lovely place and great location. Highly recommended