The hotel itself is great. The staff is very friendly and service minded. Expedia's service is horrendous, however
Mark
2025 年 4 月入住 3 晚
8/10 还可以
Erik
商务旅客
2024 年 11 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Erik
2024 年 11 月入住 4 晚
10/10 超赞
Dominique
商务旅客
2024 年 11 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent sejour au Piatra Mare
Excellent sejour dans cet établissement très accueillant.
Le restaurant offre un grand choix dont des specialites locales et asiatiques
Dominique
2024 年 11 月入住 4 晚
10/10 超赞
Florin
2024 年 11 月 10 日
Florin
2024 年 10 月入住 1 晚
4/10 很差
Jeffrey
2024 年 7 月 7 日
不满意:住宿条件和设施,员工和服务
Extremely loud creaky bed with every weight shift while sleeping. Cigerette smoke, which was "fixed" for a few hours with air freshener, but xame right back. Very noisy from conference room dowm hall used late into evening and also very noisy from many smokers on balconies late at night. Breakfast had 2 kinds of eggs, but not many choices if you don't like eggs.
Jeffrey
2024 年 7 月入住 3 晚
8/10 还可以
Gabriel
2024 年 6 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Gabriel
2024 年 6 月入住 3 晚
6/10 一般
Aurelia
2024 年 6 月 26 日
满意:清洁度
Internet did not work. No air condition!
Aurelia
2024 年 6 月入住 1 晚
6/10 一般
Gilles
商务旅客
2024 年 2 月 3 日
满意:清洁度
Gilles
2024 年 1 月入住 1 晚
4/10 很差
Iosif
商务旅客
2023 年 5 月 27 日
不满意:住宿条件和设施
Pricey, and hideously bad
The room was bad, old furnishings, broken wall mounted accessories in the bathroom.
Hair drier stoped working after 30 seconds - guess it was only a sample.
No wall sockets on any side of the bed, no light switches that you can turn on or of from the bed…
Water pressure in the shower was good, temperature just acceptable.
Breakfast is good and the staff was ok there.
Reception staff is unpleasant and unprepared.
Will only visit again if I have no other choice.
Iosif
2023 年 5 月入住 1 晚
10/10 超赞
Sorej
2023 年 3 月 1 日
Sorej
2023 年 2 月入住 2 晚
8/10 还可以
Monica
2022 年 12 月 13 日
Monica
2022 年 12 月入住 2 晚
10/10 超赞
Ovidiu
2022 年 9 月 16 日
Ovidiu
2022 年 9 月入住 2 晚
10/10 超赞
Elena
2022 年 8 月 7 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Good price performance
Clean hotel, smooth reception, very lazy team in the restaurant for the breakfast
Elena
2022 年 7 月入住 1 晚
6/10 一般
Laura
与家人出行
2022 年 1 月 9 日
满意:客房舒适度
With just a little effort things could get better.
I have been here before but the quality of service has definitely downgraded. I was very disappointed to see the staff do not impose any covid measures (only 3 people were wearing face masks in the entire hotel and the receptionist did not ask the person cheking in just before me and who was not wearing a mask for her green certificate)
So.. non-existing covid measures at this hotel. The breakfast was another disaster with people piling up to get food and no social distancing. But I can not blame the staff in this case as the quality of people visiting has also downgraded. Breakfast was not extremely offering especially for vegetarians like us. The only good thing about the hotel is its stunning views from the balconies. Will not come back here next time I'm in the area. The rate was higher than in a Dubai 4* hotel in December. The only consolation is that I paid using my rewards night.
Laura
2022 年 1 月入住 1 晚
6/10 一般
Bahadir
团体旅客
2021 年 5 月 2 日
满意:员工和服务
不满意:清洁度
no toilet brush at the rooö
no shower handle mounting on the shower wall
hot water was blocked and flowing like in hostels...
staff were great and helpful
breakfast was very good
Bahadir
2021 年 4 月入住 1 晚
10/10 超赞
真实旅客
与配偶出行
2021 年 1 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A great place to stay, the only downside that I found is the parking that is not covered.
真实旅客
2021 年 1 月入住 2 晚
6/10 一般
Alexandra
2021 年 1 月 13 日
满意:客房舒适度,住宿条件和设施
不满意:员工和服务
I would not recommend
Pros:
- the room was big
- walkable distance from the hotel to the gondola.
Cons:
- the breakfast area was very crowded and most of the people were not wearing masks (apparently the staff didn’t have a problem since they were allowed to walk through the hotel without mask)
- big issues with dinner serving. Some people waited 3h for their food, we ate toasted bread with tea;
- the bathroom was not very clean.
Alexandra
2021 年 1 月入住 2 晚
8/10 还可以
真实旅客
与配偶出行
2019 年 10 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, warm and nice. Not modern but more than decent.
真实旅客
2019 年 10 月入住 2 晚
8/10 还可以
真实旅客
2019 年 8 月 23 日
满意:清洁度、员工和服务、服务设施
The rooms are dated, but clean, the stuff is friendly, the breakfast is a little bit simplistic - juice machine is horrible :), but works to start your day.
真实旅客
2019 年 8 月入住 3 晚
6/10 一般
Mihaela Elena
2019 年 8 月 16 日
满意:清洁度
Mihaela Elena
2019 年 7 月入住 2 晚
8/10 还可以
真实旅客
2019 年 7 月 12 日
满意:住宿条件和设施
I am going there for at least ten years now. it used to be better, now is Ok. I don't like you forcing me to write when I don't want to.
真实旅客
2019 年 7 月入住 3 晚
10/10 超赞
真实旅客
与配偶出行
2019 年 7 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent customer service . Very professional front desk staff. Good breakfast.awsome pool
真实旅客
2019 年 7 月入住 4 晚
8/10 还可以
Claudia
2019 年 6 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Claudia
2019 年 5 月入住 1 晚
8/10 还可以
Ian
2019 年 3 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Work friends ski trip
Nice hotel, clean, tidy good facilities. I had a great view from my room. Bar closed at 10 is the only downside.
Ian
2019 年 2 月入住 4 晚
10/10 超赞
真实旅客
2019 年 1 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff was helpful, tasty breakfast, the room was clean and comfortable with a wonderful mountains view. I recommend.