Friendly staff, especially after a few days in the hotel. Great advice for restaurants. Very clean and excellent location. Incredible views and hikes just outside of the hotel. Dining options around holidays were limited and service was lacking. Perhaps it was due to holidays, but the special dinner was expensive and really did not match our expectations, or depart far from breakfast (which is quite nice).
Excellent spa and a good value massages.
Piotr
2024 年 12 月入住 7 晚
10/10 超赞
Ismail
与家人出行
2024年12月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service.
Ismail
2024 年 11 月入住 5 晚
10/10 超赞
Bogdana
2024年11月4日
满意:清洁度、员工和服务、住宿条件和设施
plusses everything except: mirror light defect
Bogdana
2024 年 10 月入住 7 晚
10/10 超赞
William
2024年11月1日
满意:清洁度、员工和服务、住宿条件和设施
William
2024 年 10 月入住 6 晚
8/10 还可以
Tammy
2024年10月24日
Tammy
2024 年 10 月入住 6 晚
10/10 超赞
April
2024年10月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Looking forward to next time:)
Beautiful time here. Staff were great. Breakfast had plenty of options.
April
2024 年 10 月入住 3 晚
4/10 很差
Marc
与配偶出行
2024年10月21日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
He ido 3 veces y esta vez a sido la peor, tienen que cambiar muchas cosas. No parece un hotel de 5 estrellas. Lo primero a cambiar el desayuno (siempre lo mismo).
Marc
2024 年 10 月入住 5 晚
8/10 还可以
Lyn
与配偶出行
2024年10月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk was wonderful helpful.the view from our room was breathtaking . Bar food was not good. I would stay again.
Lyn
2024 年 10 月入住 3 晚
10/10 超赞
Cheryl,Seattle
团体旅客
2024年10月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful and spacious rooms, right on the coast near some natural pools. The breakfast was delicious! Overall a very enjoyable stay and would gladly come back!
We had a lovely ocean view. The dining room was exceptional 5 star food. There’s a small menu at the bar available during the day which was convenient. The hallways were a bit dark and a long walk to the elevator. The open bathroom with motorized roller may not be ideal for everyone wanting more bathroom privacy but otherwise the room was clean and ample storage & luggage space. They charge for the Nespresso pods in the room which is a bit cheap but there was a bottle of mineral water which we appreciated. We had our engagement photos taken at the waterfront. They are stunning! Thank you to Ayla Harbich Photography. She knows the best spots & sunset.
Carolyn
2024 年 9 月入住 3 晚
8/10 还可以
Timothy,New York
与家人出行
2024年10月1日
Quiet location with great sea views but hotel maintenance fell short. Dirty windows in breakfast room, stale croissants at breakfast buffet. Lots of little subpar things. Nice stay but not typical of what I would expect from a 5* hotel unfortunately.
Timothy
2024 年 9 月入住 7 晚
4/10 很差
Damian,Miami
2024年09月28日
满意:清洁度
不满意:住宿条件和设施
We reserved 2 beds and were given 1 double bed and a cot. Both were extremely unconformable. I told the front desk clerk I did not want a cot. The shower was broken, only hot water. We reported it twice and nothing was done. We had to take a quick shower because the water was so hot. The swimming pool was freezing. I would not stay there again. Unless they give me a great deal. We had a reservation for top floor and paid top rate. We shouldn't have had to put up with this.
Damian
2024 年 9 月入住 6 晚
6/10 一般
Andre
与配偶出行
2024年09月26日
满意:住宿条件和设施,清洁度
不满意:员工和服务
The staff is not professional!
Andre
2024 年 9 月入住 7 晚
10/10 超赞
Preeti
2024年09月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to stay in Ribiera Grande
Preeti
2024 年 9 月入住 1 晚
10/10 超赞
Radmila
与家人出行
2024年09月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Some people may think that the location overlooking the ocean on the north shore is too secluded from the main towns, Ponta Delgada and Ribieros Grande, but we liked the fact that we could easily get there by cab or rental car if needed. This full service resort was an ideal spot to recharge and get away from crowds and noise of the more popular touristy spots.
Radmila
2024 年 9 月入住 4 晚
10/10 超赞
Manuel
2024年09月23日
满意:清洁度、员工和服务、住宿条件和设施
Excellent stay, grounds are impressive, great views, staff was very helpful. Breakfast was a total hit. People in the local village were so friendly, we even attended mass at Senhora de boa Viagem. Beautiful country we will visit again soon.