2/10 糟糕
Lisa Marie
2025 年 1 月 22 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Booked through Expedia in November 2024. Upon arrival there was no one available in management or at the front desk. I had to wait over an hour for someone to show up. Upon being given a key to my room, I took a walk around to check out the common areas and my room. The normally key card operated door to the inner facilities was being held open with a rug, there were loud and unsupervised children running amok, the room was dirty and the water heater had overflowed from its overflow bucket into the hallway
I immediately decided to make other arrangements for my stay and spoke directly with the manager at the front desk. I was charged for the entire stay through Expedia and even though I messaged multiple times My money was never refunded for a 5-day stay.
Lisa Marie
2024 年 11 月入住 7 晚