From the moment we arrived to the moment we left, this stay was entirely… ‘meh’.
We weren’t able to check into our room until almost an hour after check in. Thank goodness we rode the elevator with other hotel guests because as we were heading to our floor, we all discovered we were booked in the same room.
Another ride down the stuffy elevator into the stuffy lobby to talk to a stuffy front desk person (probably the 5th random person I spoke to, who also had no idea what was going on) I was told ‘hehe glad you didn’t walk in on them’. No accountability taken what so ever.
We finally get to our room after having to ask and be reassured no other guest would now have keys to our room to be greeted with a hot, sticky, and dirty room.
We just traveled 7 hours so at this point, we’re just thankful we have a room. But there was hair in the shower, obvious pink mold growing along the grout, dirt in drawers, and things on the carpet. The cleanliness was the least of our worry because you can tell the housekeeping department is short staffed and under appreciated because they’re working one person at a time to flip over an entire hall until 6 or 7pm at night. As a previous hotel housekeeper, I know they at least touched what was important to meet unrealistic goals set upon them.
Room service menu prices listed didn’t match the prices we were charged.
The parking is lack luster but you sure will be charged any time you move your car. Atrocious.
No easy access to hotel.
