2/10 糟糕
Richard
与配偶出行
2025 年 5 月 24 日
I would like to express my concerns regarding my recent stay. Firstly, the bed in my room was quite hard, which affected my comfort during the night. Additionally, I was awakened at 6 AM by a loud noise from a company cleaning the grease traps in the restaurant. This disturbance was quite disruptive, especially since I had expected a more peaceful environment during my stay. When I brought this issue to the attention of the front desk staff, I received an apology, but it did not resolve my frustration. I believe it is essential for a hotel to adhere to its stated quiet hours, especially when guests are paying for a relaxing experience. Therefore, I would like to request a refund for the inconvenience I encountered. Thank you for your attention to this matter.
Richard
2025 年 5 月入住 1 晚