We were disappointed that what was advertised as “breakfast included” turned out to be a 30% off voucher for a neighborhood cafe. It is a shame to find a business that does not represent themselves honestly and does not respect their customers.
真实旅客
2025 年 2 月入住 1 晚
10/10
Patricia
2025 年 1 月入住 1 晚
10/10
Willow
2025 年 1 月入住 2 晚
10/10
We were greeted with a smile, and every interaction with the staff was pleasant. The location was convenient, the information shared was helpful, and we enjoyed the history in ambience of the property.
Theresa
2024 年 12 月入住 2 晚
10/10
Tyler
2024 年 12 月入住 2 晚
8/10
Emma
2024 年 12 月入住 1 晚
10/10
Wonderful friendly service and beautiful building. Free Parking on site a bonus.
Madeline
2024 年 12 月入住 1 晚
10/10
Jesse
2024 年 11 月入住 1 晚
10/10
Very nice staff and a very well kept room/hotel. Would visit again!
Adam
2024 年 12 月入住 3 晚
10/10
A true small luxury hotel!
Karubakee
2024 年 10 月入住 1 晚
10/10
Vicki
2024 年 11 月入住 3 晚
8/10
I really liked my overall stay, however, I wish the room felt a little cozier. My room felt like I was staying at a Marriott/hyatt in terms of modernity and we were looking for more of a warm room.
Adam
2024 年 11 月入住 2 晚
10/10
Robyn
2024 年 10 月入住 1 晚
10/10
Loved this hotel. Front desk staff were so friendly and welcoming. They helped us with our bags, offered us a welcome drink, and answered all of our questions.
The room we stayed in was stunning, especially the bathroom. The bed was very comfortable. Loved the coffee in the morning.
I think because of the age of the building, it is easy to hear your upstairs neighbors - not a big deal, just something to keep in mind if you're a light sleeper.
真实旅客
2024 年 10 月入住 1 晚
8/10
Howard
2024 年 9 月入住 1 晚
10/10
We were thrilled with The Francis and wish we could have stayed longer!
Aura
2024 年 10 月入住 1 晚
10/10
nice location, friendly, helpful staff.
Suzanne
2024 年 10 月入住 1 晚
8/10
A beautiful hotel with welcoming, friendly staff. Our room was immaculate. The surrounding area seemed a bit rough and not a place for leisurely evening strolls.
Michael
2024 年 9 月入住 1 晚
8/10
Dana
2024 年 9 月入住 1 晚
10/10
Staff was great; very welcoming and friendly. Facility was very nice. We enjoyed our stay here.
KALAB
2024 年 10 月入住 1 晚
8/10
The Francis is a small boutique hotel near Maine Medical Center within short walking distance of several good restaurants and stores. The building is a gracious old home on Congress Street and the rooms are somewhat spartan but comfortable. Avoid the 3rd floor rooms which tend to be smaller. Rooms that face Congress street can be noisy as well. There is on-site free parking but finding a space can be a problem.
Howard
2024 年 9 月入住 2 晚
10/10
Leslie Kay
2024 年 9 月入住 1 晚
6/10
We’ve been staying at The Francis for five years now (less one year for the pandemic). The first stay was lovely… but each one afterwards has been a little less stellar each time. The common areas and rooms are looking worn… the front desk less engaged in the guest experience… housekeeping is hit or miss. This stay is likely my last. I’ll pay a little more for a better experience at another Portland Hotel.