2/10 糟糕
Marina
与家人及幼儿出行
2025 年 5 月 18 日
The staff were rude and not accommodating at all. Refused to give me my “total” amount charged at check in because “I booked through Expedia” and they can’t give me my total amount. Never heard of such a thing.
Can’t take cash, no soaps or coffee or any of the basic needs in the rooms. If you want these things they are extra charges. Bad communication. Walls are paper thin & the people next to our room were loud since 7am screaming and banging on walls / cursing. I have small children and this was not a good experience. I will never be coming here again! Awful hotel for being brand new they should focus more on making their clients happy or they will never have returning customers.
Marina
2025 年 5 月入住 1 晚