We arrived late to find a rough and dirty room. It was hot and the AC was not working. The staff couldn't provide a fan. We slept eith the windows open but there was no wind and the room was very hot. The sofa bed broke two of its support planks and I had to sleep in a hole and no support for my hips. When we woke up there was a bed bug filled with blood crawling next to my son, which probably fed on him through the night. We just packed our things and left, 8 hours after checking in. Worst hotel experience I had in my life. They refused to refund me for the night.
Paulo
2025 年 4 月入住 2 晚
10/10
Hotel dentro do padrao Novotel.
Cafe da manha excelente, recomendo