Staff were excellent, very helpful, and hotel was in walking distance of Guildhall, City Centre, and good public transport.
On the downside, Hotel room was the smallest I have ever stayed in, twin beds were a double unzipped, with no room to walk normally between the beds and the wall. Bathroom was so tiny, you couldn’t swing a hamster, let alone a cat! Definitely unsuitable for anyone with mobility issues (even temporary ones).