It was an absolute mess to go through the automated self check-in kiosk process, which didn’t work and required us to call concierge to do some tech support. Automated self check-out also didn’t work. Door buzzer code worked intermittently. Shower pressure wasn’t even strong enough to cover the full shower space.
Basically, this stay was a contradiction - nice room and comfy space, but lots of random annoyances and frustrations.
Leon
2024 年 12 月入住 2 晚
10/10 超赞
BENJAMIN
2024 年 11 月 12 日
BENJAMIN
2024 年 11 月入住 3 晚
8/10 还可以
Craig
2024 年 9 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Craig
2024 年 9 月入住 5 晚
6/10 一般
tommy
2024 年 8 月 31 日
tommy
2024 年 5 月入住 3 晚
10/10 超赞
Marianne
2024 年 7 月 12 日
满意:清洁度、员工和服务、客房舒适度
Marianne
2024 年 7 月入住 4 晚
10/10 超赞
Patricia
2024 年 7 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Habitación cómoda, limpia, fácil acceso
Patricia
2024 年 7 月入住 2 晚
10/10 超赞
guilherme
2024 年 5 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Recomendo e voltaria!
Boa localização. Ótimo custo benefício. Limpo, organizado e prático com os sistemas de checkin e checkout.
guilherme
2024 年 5 月入住 3 晚
4/10 很差
Kim
2024 年 5 月 21 日
满意:清洁度
不满意:员工和服务
Not as expected
First of all no service at all during arrival. Code to the entry door at the street did not work.. check in through a kiosk on level 5 where the elevator was avalible, got a room on floor 3 in a different staircase without elevator.
Room was nice and clean but had no ventilation or control to the ac. The room did not have any noise insulation so every sound from the hallway could have been in the room.
Also breakfast and reception was 10 min walk away along with the bag storage room ( we had a couple of hours before transfer)
Kim
2024 年 5 月入住 3 晚
8/10 还可以
Joachim
2024 年 5 月 20 日
满意:住宿条件和设施,清洁度
Joachim
2024 年 5 月入住 4 晚
10/10 超赞
真实旅客
2024 年 3 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 3 月入住 3 晚
10/10 超赞
Peter
2024 年 1 月 3 日
Peter
2024 年 1 月入住 2 晚
4/10 很差
Andrea
2023 年 10 月 31 日
Scarsa organizzazione
Andrea
2023 年 10 月入住 3 晚
8/10 还可以
Tatyana,Scotts Valley
与家人出行
2023 年 6 月 23 日
满意:住宿条件和设施,清洁度
I would give it a 5 stars BUT.
it’s the hotel without reception only with self checking kiosk. So if you have an issue with check in application, in our case it was frozen on one page, you are actually stuck without help. And as a tourist that just arrived to Czechia I did not have local provider to make a call. So literally you are alone with the comp that at that moment didn’t work. It should be solution for such cases.
Tatyana
2023 年 6 月入住 2 晚
8/10 还可以
Bernd
团体旅客
2023 年 6 月 19 日
满意:清洁度、员工和服务、客房舒适度
Bernd
2023 年 6 月入住 4 晚
10/10 超赞
THOMAS
商务旅客
2022 年 9 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bekvämt boende i centrala Prag
Liten hiss till fina rum på 5:e våningen.
Reception och frukost ligger knapt 10 minuter bort i närheten av Karlsbron.
Personal mötte upp vid den annars annonyma ingången till boendet.
THOMAS
2022 年 9 月入住 2 晚
6/10 一般
真实旅客
商务旅客
2022 年 9 月 6 日
满意:清洁度、住宿条件和设施、客房舒适度
Nice room, but very alternative arrangement...
Room was fine, but was located in a different place than the main hotel. Much confusion by both me and the hotel management about how I was able to book the room, as it had been closed for covid. Consequently the check in process was a bit of a mess, that was eventually sorted out. Note that room is about 10 blocks from main hotel where (a good) breakfast is served. Nice people, just logistically complex.
真实旅客
2022 年 9 月入住 3 晚
10/10 超赞
真实旅客
与配偶出行
2020 年 1 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Good balcony
In a nice area
Very quiet
Clean and spacious
Staff friendly and helpful
真实旅客
2020 年 1 月入住 2 晚
10/10 超赞
antonio juan c.
2020 年 1 月 5 日
满意:清洁度
nds
dfr
antonio juan c.
2019 年 12 月入住 1 晚
10/10 超赞
Pinny G.
2019 年 9 月 9 日
满意:清洁度
Great stay!!
Clean nice and new!!
Pinny G.
2019 年 8 月入住 2 晚
4/10 很差
Anja
2019 年 7 月 14 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dont by this
They have pictures that show a nice cosy reception in a building that match old Prague. They didn't have a reception no signs on the street or on the building.
We had to find the phone no to them on the website, the first two nos from their website didn't respond or didn't know them. Finally we found a man living in the building who helped us contact them. They came with the key 15 min later. The room was cold and not well equiped, no chairs no bin ect.
Anja
2019 年 7 月入住 3 晚
6/10 一般
真实旅客
商务旅客
2019 年 7 月 13 日
满意:清洁度
1. There was a changed of plan and I arrived one day later then originally intended. I notified the owners but there was no response the Expedia web site has oferred no solution other than cancelling the whole reservation with no refund.
2. There are two "old town residence" in Prague, the one is Jilská street was the one in which Google maps directed me and I waisted quite a lot of time until I found out that I was in the wrong place. The correct place is Maiselova street.
3. When I arrived at Maiselova street there was no one there and no phone number on the closed door that you can call.
4. After a lot of time I found in the e-mail a phone number to call and finally somebody arrive and gave me the key.
5. Probably the worst experience I had ever in booking a hotel room.
真实旅客
2019 年 7 月入住 4 晚
10/10 超赞
RE
与配偶出行
2019 年 6 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a great 10 days at Prague Old Town Residence. Called the provided number when we were about 5 minutes away and were met by a nice young man who showed us to our room on the 5th floor. Easy... Location was absolutely perfect. Everything you could want was within 10 minute walk. If not, Uber would meet right @ door. AC was good and necessary while there. Bed was super comfortable as were linens and pillows. Fridge was a nice touch and room was modern and roomy. Bathroom was very modern as well. Plenty quiet and easily acceptable. Absolutely zero complaints; highly recommended. Thanks!!
RE
2019 年 6 月入住 7 晚
8/10 还可以
真实旅客
与家人出行
2019 年 1 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, very clean. 24hr check in was very convenient with a very delayed flight.
真实旅客
2018 年 12 月入住 2 晚
8/10 还可以
真实旅客
2017 年 12 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
hotel ligt centraal
In het begin vonden wij het een beetje apart aankomen. Je moet van te voren bellen en de receptie dat wordt weergegeven op de foto is van het andere filiaal. Het is alsof je je eigen stekkie binnenkomt. Het is knus, gezellig en mooi. Het is wel erg gehorig. Je hoort de buren goed. Dat is het enige minpuntje.