We made a reservation on this Hotel 3 months in advance due to it being Graduation in Princeton.
We paid in full thru expedia, We to check in and was told they had no reservation for me in the system.
After complaining and showing them my confirmation # they said it was booked thru a third party service and would have to take it up with them.
Impossible to get Expedia to help on weekend, only able to get them thru Chat.
Complained further and they told me they found my reservation in the old system cancelled but they never notified me of cancellation.
They then offered me a Single Room when I booked a double.
Grateful for this even though it was cramped since the whole town was booked.
Expedia sends me email next day saying the have a double now.
to say the least not a good experince.
Edward
2025 年 5 月入住 2 晚
10/10
The hotel is overall very clean and close to Princeton University. I had a problem with the room smell when I checked in and they switched me to a new room with no problem. They do not keep cash on site and so they do not accept cash payments for the bar or snacks they sell. The bathrooms in the room are poorly designed and you can barely shut the bathroom door without stepping into the shower first to get out of the way because it is such a tight space. The staff was friendly and helpful.
Samantha
2025 年 4 月入住 3 晚
10/10
Very nice hotel with good breakfast and friendly staff.
William
2025 年 5 月入住 2 晚
10/10
Excellent place to stay. No complaints!
Mukund
2025 年 5 月入住 1 晚
6/10
Ok
Keyon
2025 年 5 月入住 1 晚
10/10
Yay! The person who waited on me in the evening, a young woman, was especially delightful.
David
2025 年 5 月入住 1 晚
10/10
Awesome
Miheer
2025 年 4 月入住 5 晚
10/10
the front desk staff was really nice and helpful
JUNCAI
2025 年 4 月入住 2 晚
6/10
Overall good experience…the cleanliness of the hotel was okay. I could see where they have made repairs in the room and wooded furniture looked a little beat up. The couch did have some stains too. Staff was nice, but lacked room service. We noticed our room was never cleaned and the breakfast was subpar.
Christina
2025 年 4 月入住 2 晚
10/10
Spacious room with 2 queen beds and a sofa bed for the 4 of us. Free breakfast. In a restaurant area so walkable to food. Need a car to get around outside of this area. Clean and great value.
Tracy
2025 年 4 月入住 1 晚
8/10
Shemira
2025 年 4 月入住 1 晚
10/10
Kelly
2025 年 4 月入住 1 晚
8/10
KAZUMICHI
2025 年 4 月入住 3 晚
8/10
Ying
2025 年 4 月入住 1 晚
10/10
Sandra
2025 年 4 月入住 1 晚
4/10
Front desk was so nice and accommodating. Unfortunately, Ants are all over the sink. Carpet smells. Breakfast has limited options.
Esmeraldo
2025 年 4 月入住 1 晚
10/10
Hathil
2025 年 4 月入住 3 晚
10/10
Great stay, friendly & helpful staff
Sara
2025 年 4 月入住 1 晚
10/10
The room looked nice
Nasir
2025 年 3 月入住 1 晚
6/10
Gary
2025 年 3 月入住 3 晚
10/10
Sharon
2025 年 3 月入住 1 晚
6/10
We paid for a room high floor with a king-size bed but, during check-in an administrator wanted to give us a 2d floor. I asked her about the high floor because we paid for it. And she answered they didn't have an available room. A few minutes later she found the high floor for us but, it was 2 queen-sized beds there. If you want to have what you paid for, you should pay for insurance.