Es un hotel medio viejo que carece de cosas modernas y de un buen mantenimiento. Mi expectativa era mas alta
HORTENSIA LUGO
2025 年 5 月入住 4 晚
10/10
Es un hotel muy bonito y elegante. Con excelente ropa de cama y habitación confortable.
Rosa María
2025 年 5 月入住 3 晚
10/10
Todo excelente
Vivianne
2025 年 5 月入住 1 晚
10/10
Excelente Hotel. Totalmente recomendable un hotel con un servicio magnífico y comida deliciosa. Lo volveria a visitar nuevamente sin lugar a duda, muy bien capacitados sus empleados.
sandra
2025 年 5 月入住 1 晚
10/10
JOSE RIGOBERTO
2025 年 4 月入住 1 晚
10/10
Beautiful hotel. The rooms and bathroom is top notch. The staff is friendly.
Florice
2025 年 4 月入住 1 晚
10/10
Marcelo
2025 年 4 月入住 1 晚
10/10
Excellent hotel located very central and convenient to different options from shopping to eating. The staff was amazing and efficient, my only complaint was that the temperature in the room could not be cooler.
Ana
2025 年 3 月入住 2 晚
10/10
excelente calidad precio. La atencion es por arriba del promedio.
juan pablo
2025 年 4 月入住 1 晚
10/10
Excellent property
Ana
2025 年 3 月入住 2 晚
10/10
Muy bonkto hotel, muy buen servicio y la ubicación es buena. No me encantó el restaurante Italiano y no creo que este a la altura de un Banyan Tree aunque tambien tiene un buen servicio.
En general el servicio siempre fue de primera.
Jacobo
2025 年 3 月入住 1 晚
8/10
Bonita pero los alrededores no
Lorena
2025 年 3 月入住 2 晚
10/10
Muy bonito
DAVID ALEJANDRO
2025 年 3 月入住 1 晚
6/10
El servicio es bastante malo en el restaurante.
Ernesto
2025 年 2 月入住 2 晚
10/10
Gustavo
2025 年 3 月入住 1 晚
8/10
The property is beautiful and our room was very nicely appointed. The rooftop was the perfect place for sunset! With a view of the volcano.
The location is further from the historic center than I would suggest to stay. We love to walk but there is so much to walk and see that adding the extra to get back to the hotel was a bit much. All the shopping and restaurants are around the historic square so we found we would Uber from the hotel to the square then start walking from there.
The disappointment with our room was it was hot. The AC would not adequately cool the room. We asked for a fan but it was still stuffy. It’s almost as if they controlled the temps ever though we had a control panel in our room.
Also we were on the 4th floor and every night around 10 the sounds of dragging chairs above us was very loud. So loud that it woke us up. I thin it must have been coming from the rooftop when they close for the evening. Staff needs to be attentive to not dragging chairs and realize it is very loud to the floor below them.
The hotel is very nice however I would not suggest it because of the location and the cost when dealing with a hot room and the noise from above.
Melanie
2025 年 3 月入住 3 晚
10/10
Hironobu
2025 年 3 月入住 1 晚
10/10
Excelente hotel!!
Pero el piso 3 olía demasiado a humedad (cuidar eso)
Alberto
2025 年 3 月入住 1 晚
10/10
Fantastic property, modern, beautiful, well appointed and decorated! Amazing and well trained staff; super friendly, helpful and knowledgeable! A million thanks for an absolutely wonderful stay!
Michael
2025 年 2 月入住 2 晚
10/10
The room is beautiful!!!
Alberto
2025 年 3 月入住 1 晚
8/10
Beautiful property and great staff. The food was average at the hotel
Doris
2025 年 2 月入住 2 晚
10/10
Nancy
2025 年 2 月入住 4 晚
10/10
RAFAEL
2025 年 2 月入住 4 晚
10/10
Excelente todo
Angélica
2025 年 2 月入住 2 晚
10/10
Beautiful hotel located in the heart of downtown Puebla