An Unforgettable Stay at Hard Rock Hotel Puerto Vallarta!
We just returned from an amazing week at the Hard Rock Hotel Puerto Vallarta, and we can’t stop raving about our experience from May 9–17, 2025. From the moment we arrived, Liz at check-in made us feel like true VIPs with her warm welcome and smooth check-in process.
Dining was a true highlight—Esmeralda, Adrian El Chaka, Lulu, Eleazar, Maverick, and Janeth at Ipanema restaurant created an exceptional experience every time we dined there. Their attention to detail and friendly service made each meal memorable. At Ciao restaurant, Scarlett greeted us with a smile every morning, and Moises took such great care of us during our meals. Over at Zen, Brian and Alberto impressed us with their professionalism and knowledge of the menu.
Alma, the masseuse at the spa, provided one of the most relaxing massages we’ve ever had—an absolute must if you’re staying here. Whether it was Rodriguez at the Market Buffet keeping our drinks full, Charlie helping with towels by the pool, or Kevin managing our luggage with ease, every staff member made us feel welcome and appreciated. Johan at check-out ensured our departure was as smooth and pleasant as our arrival.
This resort is beautiful, the food is incredible, and the people truly make the experience unforgettable. We can’t wait to return!