The interior was clean and well kept, the grounds in the courtyard as well. However the pool was really dirty, inside and out, hairballs and garbage in the pool, it was warmer in the pool than outside as well. I went in once on day 1 and never went back in, spent rest of the week at the beach. I did not see the pool being cleaned at night or in the morning, as I have seen at all other resorts I have stayed at, and yes I was looking each am and pm! Beach was better as the entire ocean was cleaner and the water temperature better. The loungers and tables were super dirty though,very few staff on the beach or at the pool to keep either area clean, maybe saw 1 per time I was out, no servers either. At the beach when staff did come by they threw the contents of the cups and sometimes plates on the sand, so food, limes, fruit, liquids all in the sand. The entertainment was very good, but really too long, the white part was good, but again it was 4 hours long, it was nice to have things to do in the evening, but it felt really hectic and overstimulating….The buffet was great and so were restaurants, however they were also buffets, or partially buffer service. The Steak house was excellent, except for dinner, we all had steak and everyone on my party was sick that night and following day, not sure if it was salad, mozzarella sticks or the steak? We had a great time overall of course, but I am confident I won’t be back, to this location and possibly not to other Riu property.