4/10 很差
Eurika
团体旅客
2025 年 10 月 13 日
不满意：员工和服务、服务设施、住宿条件和设施
I was really looking forward to this stay, but overall, it was quite disappointing. The service throughout the hotel was very slow, and several staff members at the front desk and in the restaurants were not particularly friendly or welcoming.
Our room was located directly above the stage area, which made it very noisy at night. Thankfully, the music stopped around 11 p.m., but it still made it hard to relax before then. We had also booked a room with a “partial ocean view,” but the view was mostly obstructed — definitely not worth the extra cost.
While the Marlin Bar area had a few nice and attentive staff members, some of them seemed overworked since one person was often left managing the entire bar and making all the drinks.
We’ve stayed at the same brand’s location in Cabo, which was far better in terms of both service and overall experience. Unfortunately, this property didn’t live up to that standard.
Eurika
2025 年 10 月入住 4 晚
