This property was supprisingly very nice. Since its not a Riu Palace property I wasn't expecting much. I would say overall the food, property and staff were top notch. If I were to complain of anything, it would be the nighly shows. Very boring. Except for the live music.
Mario
2025 年 4 月入住 7 晚
2/10 糟糕
Manpreet
2025 年 5 月 3 日
满意:员工和服务
不满意:清洁度
We all got sickness at this resort. Terrible experience
Manpreet
2025 年 4 月入住 5 晚
10/10 超赞
Teresa
与家人出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
When we arrive to the hotel we were notified that we were upgraded to the Riu Palace. Both hotels are equally beautiful and the food was really good.
Teresa
2025 年 4 月入住 5 晚
10/10 超赞
Cesar N
与家人出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff, very friendly/helpful. Good ammenities. Would be even better if more pool lounge benches under good shade were added
Cesar N
2025 年 4 月入住 5 晚
10/10 超赞
Luis
与家人出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great customer service in general
Luis
2025 年 4 月入住 4 晚
10/10 超赞
Karen Mareli
与配偶出行
2025 年 5 月 3 日
满意:清洁度、服务设施、住宿条件和设施
Buen lugar para disfrutar en familia ❤️
Karen Mareli
2025 年 4 月入住 3 晚
10/10 超赞
Aleksandr
2025 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
All good.
Aleksandr
2025 年 4 月入住 6 晚
10/10 超赞
Morgan
2025 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
The property was beautiful and well maintained. They offered great advice and deals when booking excursions. We booked luxury snorkeling through the resort and got a full day city tour for free! Both excursions were fantastic!
Morgan
2025 年 4 月入住 5 晚
6/10 一般
Deirdre Ann
2025 年 5 月 1 日
满意:住宿条件和设施,清洁度
The majority of the staff were nice. I found there seem to be staff who are not qualified to do certain jobs and are in those positions.(cooks) The drinks are great and bars very good. The food needs a lot of work and for that reason the salad bar was the highlight of my trip. ( good food is nice on holiday ) The reason for noisy, the kids area was under construction and across the street. neither hindered my sleep but not nice when at the pool. The Limited dining was for the steak house which was difficult to get into.
Deirdre Ann
2025 年 4 月入住 4 晚
8/10 还可以
Rachelle
团体旅客
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent, friendly staff. Everyone was so accommodating and made sure all the guests were having fun. RIU app was very convenient when we needed anything delivered to our rooms and I was able to check in prior to our arrival. Definitely an older building but well-kept. Enjoyed the swimming pools (especially the tacos and fries being served nearby but watch out for birds if dining outside!) Also loved walking along the beach and shopping on our last day!
Rachelle
2025 年 4 月入住 3 晚
6/10 一般
Maegan Fernando
团体旅客
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施
Pools were great, beach was clean and the drinks were pretty good. Buffet food was not great. The sauces were very runny and some of the food was overcooked and hard to bite into. Steak house was good, lasagna from Il Gusto was very unappetizing. Room was spacious but the AC can get very loud during the middle of the night if not manually set by thermometer. Hand soap dispenser and shower soap ran out after staying 3 night so it was not very full from the start. I wouldn’t recommend for younger adults but families seemed to have a blast. Highlights from RIU Vallarta were the horseback riding, beach side vendors with great souvenirs and the drinks from the bar both alcoholic and non-alcoholic.
Maegan Fernando
2025 年 4 月入住 3 晚
10/10 超赞
Cheryl
团体旅客
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施
There aren’t enough bathrooms!
Cheryl
2025 年 4 月入住 8 晚
10/10 超赞
Ashley
与配偶出行, 团体旅客
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely loved it!
Ashley
2025 年 4 月入住 5 晚
10/10 超赞
Saul
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Todo muy bonito
Saul
2025 年 4 月入住 3 晚
10/10 超赞
Kristel
与家人及幼儿出行
2025 年 4 月 30 日
满意:清洁度、服务设施、住宿条件和设施
Verygood facility very clean and accommodating staff. will go back again
Kristel
2025 年 4 月入住 6 晚
10/10 超赞
krystal
与家人及幼儿出行, 与家人出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s was good but they messed up my room and k got a really crappy one. Tried to change it wasn’t accommodating.
krystal
2025 年 4 月入住 8 晚
8/10 还可以
Norma
与配偶出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
At night was a lot noise until very late, the bed was very incomfortable
Norma
2025 年 4 月入住 5 晚
10/10 超赞
salvador
与配偶出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
t
salvador
2025 年 4 月入住 5 晚
6/10 一般
Quishan
与家人出行
2025 年 4 月 29 日
满意:住宿条件和设施,清洁度
Es un lugar muy hermoso con comida relativamente buena pero ocupa mejorar demasiado el servicio al cliente hay personas que tienen actitudes muy fuertes y como que no quieren trabajar ahí.Y los 500 dólares que dice la página de crédito prácticamente es una mentira.
Quishan
2025 年 4 月入住 4 晚
10/10 超赞
Ashley
与家人及幼儿出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had such a blast. Only complaint was one elevator was on the fritz so it was a little longer wait but they were consistently working on fixing it.
Food was well above what I was expecting from an all inclusive.
House keeping, food service and entertainment staff all were wonderful.
Beach was perfect. Lots of waves but also fairly shallow so it’s definitely kid friendly. We left very happy!
Ashley
2025 年 4 月入住 7 晚
10/10 超赞
Eriberto
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was great
Eriberto
2025 年 4 月入住 4 晚
10/10 超赞
Bob
与家人出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Riu Vallarta seemed brand new. My family had an excellent vacation. The food was delicious and the beach was spectacular. Special thanks to Alonso at Reception for being so friendly and helpful.
Bob
2025 年 4 月入住 7 晚
10/10 超赞
Adam
与家人出行, 团体旅客
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was amazing. Hotel had many activities and a lot of fun
Adam
2025 年 4 月入住 8 晚
10/10 超赞
Jocelyn
与家人及幼儿出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent resort
Jocelyn
2025 年 3 月入住 3 晚
2/10 糟糕
Mike
与家人出行
2025 年 4 月 27 日
不满意:清洁度、服务设施、住宿条件和设施
Dirty place , no room service, no where to eat or drink normal food after 10pm