Love this place and the staff are amazing. Great location and perfect for couples or families.
Jennifer A
2025 年 4 月入住 7 晚
10/10 超赞
Brett
团体旅客
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good family property.
Brett
2025 年 5 月入住 4 晚
2/10 糟糕
Carlos
与家人出行
2025 年 5 月 13 日
不满意:服务设施,员工和服务
Staff was not helpful.
Carlos
2025 年 4 月入住 3 晚
6/10 一般
Amy
与家人及幼儿出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The beach was very rocky and not very swimmable
Amy
2025 年 5 月入住 3 晚
10/10 超赞
Sergio
与家人出行
2025 年 5 月 11 日
Everything about it was excellent. I will stay again here in the future.
Sergio
2025 年 5 月入住 2 晚
10/10 超赞
Dennis
与家人出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our family really enjoyed this property. The pool area was great There's plenty of room and the staff was amazing. Another plus is that you can walk to town. The only thing I didn't like is when we first arrived they pulled us aside and we're trying to sell us some kind of a package. Just let them politely no that you're not interested and they will leave you alone. We had a garden view that had a small patio area. My other family members were up higher. I liked my room better because I get up early and it gave me an area to drink coffee and enjoy the weather without disrupting other people in the room. There is a Starbucks on site and a bakery coffee shop and grocery store within a five minute walk. The next time we go back to Puerto Vallarta we will be staying here again
Dennis
2025 年 3 月入住 7 晚
10/10 超赞
antonio
与家人出行
2025 年 5 月 11 日
满意:清洁度、服务设施、住宿条件和设施
The workers were so helpful and everything was so beautiful and clean im planing a family vacation in December
antonio
2025 年 5 月入住 1 晚
10/10 超赞
Bertha
与配偶出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lugar muy bonito, limpio y con varias opciones de restaurantes. El desayuno buffet podría mejorar, pero lo demás muy bien.
Bertha
2025 年 5 月入住 3 晚
4/10 很差
Kristina
2025 年 5 月 9 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
The room that we had stayed in had multiple issues; the refrigerator door was broken, the shower handle faucet was broken, alongside the fact that we had construction that begun at 2 am right outside our hotel room. When we brought these issues up to the staff during check out, he seemed surprised and unphased by our unpleasant experience during the second night.
Kristina
2025 年 5 月入住 2 晚
8/10 还可以
Grace
与配偶出行
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was way better than what we were expecting. Don't know what the reviews were about the food being bad. We like good food and overall it was great. Only one night that wasn't amazing (we thought) was the Fiesta Night's food but generally it was great.
First room had a loud noise from HVAC above and they moved us no problem to a higher room which didn't have a balcony but it was a great room and we saw whales most mornings! So cool.
The only downside to this hotel, like others have mentioned is the timeshare people. It's really hard to know that that's what they are as they look like normal staff there that appear to want to help you. They are very pushy and I don't know why the hotel has allowed this sort of service without being transparent about what they are selling. The rest of the staff were lovely, very high standard of service but the timeshare pushiness puts a sour taste in your mouth, they wasted a lot of our time talking our ears off on multiple occasions and we're too polite but eventually I told them they're wasting our time and we don't have a long stay there.
Anyway, I would go back here for sure especially now I know who the timeshare people are so I can avoid them.
Grace
2025 年 3 月入住 5 晚
10/10 超赞
Karina
2025 年 5 月 4 日
满意:清洁度、服务设施、住宿条件和设施
Todo me pareció muy bien
Karina
2025 年 5 月入住 3 晚
10/10 超赞
Donald R
与配偶出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice rooms clean
Donald R
2025 年 4 月入住 1 晚
6/10 一般
Terence
与配偶出行
2025 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
This is really a hotel, not a resort. Food was 3/5. My wife is a vegetarian and had a VERY difficult time finding anything with protein (ended up buying protein bars despite having the all inclusive package). Location is close to town but not really walkable. The timeshare people were very annoying. Pool was nice but too warm. Gym is very nice.
Terence
2025 年 4 月入住 7 晚
10/10 超赞
Lidia
2025 年 4 月 29 日
满意:员工和服务,清洁度
It was amazing
Lidia
2025 年 4 月入住 2 晚
8/10 还可以
israel
2025 年 4 月 28 日
israel
2025 年 4 月入住 3 晚
10/10 超赞
Maria De La Luz
2025 年 4 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Nice resort
Maria De La Luz
2025 年 4 月入住 5 晚
6/10 一般
stephanie
与家人出行
2025 年 4 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Did not like feeling tricked into a timeshare talk
stephanie
2025 年 4 月入住 3 晚
10/10 超赞
kosuke
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
kosuke
2025 年 4 月入住 3 晚
8/10 还可以
james Anthony
与家人出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Nice property service was great
housekeeping could be better
james Anthony
2025 年 4 月入住 7 晚
10/10 超赞
Ezequiel
与配偶出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Buena variedad en el buffet, el restaurante Punta Sal delicioso.
Ezequiel
2025 年 4 月入住 3 晚
8/10 还可以
Eugene
与家人出行, 团体旅客
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have stayed at the Sheraton Buganvilia many times over the last 25 years, andthis time our timing was just right. The day we arrived we were greeted with an awesome showing of whales, and then blessed to see them each day we were there.
Eugene
10/10 超赞
Sidney
与配偶出行
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Exceeded our expectations! Will definitely recommend to friends & family!
Sidney
10/10 超赞
Efrain Gutierrez Del
与家人出行, 团体旅客
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El personal muy amable
Efrain Gutierrez Del
2025 年 3 月入住 5 晚
8/10 还可以
Dawn Justine
2025 年 4 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Great
Dawn Justine
2025 年 3 月入住 7 晚
10/10 超赞
Michael Brian,Calgary
与家人出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff at the Sheraton especially Juan and Erica in the breakfast service , you couldn't find any more better service in any location.
One complaint I have is the availability of ATM's at the Hotel , the type of ATM would not let me access my Canadian Accounts and we had to make 30 minute trips to the closest ATM. Its an International Hotel and this Banks ATM is unacceptable.