6/10 一般
Dionne
与配偶出行
2025 年 5 月 14 日
不满意:住宿条件和设施
Photos of the rooms make it look amazing but this property is run down. To be fair, there is considerable work being done to update several areas around the property. Unfortunately that meant a lot of construction to weave through while walking around the property. Food and pool area are good. Staff are hit or miss. Some are amazing (Francisco), and others ambivalent. One receptionist (Natalie) who was helping us book a tour through the hotel never contacted the tour company. So we didn’t get to go on the one tour we wanted before leaving. Grounds are pretty and beach area is nice. The hotel advises you not to drink the water from your room and they provide a glass container to go get water from public areas for your room, which is a bit inconvenient.
Dionne
2025 年 5 月入住 3 晚