Q: Excellence El Carmen - 仅限成人全包有游泳池吗？

是的，此住宿设有6 个室外游泳池。

Q: Excellence El Carmen - 仅限成人全包允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Q: Excellence El Carmen - 仅限成人全包的停车费是多少？

该住宿免费提供自助停车和代客停车。

Excellence El Carmen - 仅限成人全包有游泳池吗？

是的，此住宿设有6 个室外游泳池。

Excellence El Carmen - 仅限成人全包允许宠物入住吗？

不可以，该住宿不允许宠物入内。

Excellence El Carmen - 仅限成人全包的停车费是多少？

该住宿免费提供自助停车和代客停车。

何时可在Excellence El Carmen - 仅限成人全包办理入住？

开始办理入住：15:00；停止办理入住：不限时间。

Excellence El Carmen - 仅限成人全包提供前往机场的班车吗？

是的，按要求提供机场班车。每辆车费用：DOP 14376.39。

Excellence El Carmen - 仅限成人全包提供全包式服务吗？

是的，这是全包式住宿。包括所有餐饮，活动包括：骑自行车、足球、网球等等。

Excellence El Carmen - 仅限成人全包的地址在哪里？

这家乌韦罗奥拓住宿依傍着海滩，距离澳门海滩 11.3 公里，并距离卡纳湾高尔夫俱乐部 19.7 公里。

10/10 超赞

Ling Chao

2025 年 2 月 1 日

2024 年 10 月入住 4 晚

6/10 一般

Zixuan

2024 年 5 月 5 日

满意：员工和服务

2024 年 4 月入住 3 晚

10/10 超赞

LIPING

2022 年 12 月 25 日

8/10 还可以

Michelle

与配偶出行

2025 年 6 月 23 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Loved the overall customer service and friendly staff! Also loved how serene and peaceful the property was. My only complaint will be that there is no music at the pool. To make it more lively, music or a DJ would be nice—and even some pool activities. Maybe I missed the activities by the pool.

2025 年 6 月入住 3 晚

10/10 超赞

Alex，Lakeland

与配偶出行

2025 年 6 月 23 日

满意：清洁度

不满意：服务设施

Check in was good but Hotel is too far from the airport. Over an hour

2025 年 6 月入住 3 晚

10/10 超赞

Miguel

与配偶出行

2025 年 6 月 22 日

满意：清洁度、服务设施、住宿条件和设施

The place is amazing, beautiful pools, great breakfast buffet and a variety of restaurants.

2025 年 6 月入住 4 晚

4/10 很差

Amanda

与家人出行

2025 年 6 月 22 日

不满意：住宿条件和设施，清洁度

Do not visit this property if you like air conditioning. The rooms smell like a sewer and the jacuzzi was filled with paint chips and dirt upon arrival. Food is terrible. Many I encountered suffered from illness thankfully we were very careful and fortunate to escape without food poisoning.

2025 年 6 月入住 4 晚

10/10 超赞

Matthew Hayden

与配偶出行

2025 年 6 月 22 日

满意：清洁度、服务设施、住宿条件和设施

This resort was fantastic! A literal dream paradise

2025 年 6 月入住 7 晚

10/10 超赞

Vladimir，Tappan

团体旅客

2025 年 6 月 22 日

满意：清洁度、服务设施、住宿条件和设施

The best

2025 年 6 月入住 6 晚

8/10 还可以

Joseph

与配偶出行

2025 年 6 月 22 日

满意：清洁度、服务设施、住宿条件和设施

Loved the property and staff was amazing

2025 年 5 月入住 7 晚

10/10 超赞

Kurt

2025 年 6 月 20 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very nice and not crowded, so if you want to relax it is the place to be

2025 年 6 月入住 3 晚

8/10 还可以

Ashka

与家人出行

2025 年 6 月 20 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

It’s a beautiful hotel that has almost everything you need from an all-inclusive resort. They started us off with champagne when we arrived. In the evenings, they had shows, silent disco, karaoke, dancing. They also have a pool table and ping pong tables outside so you can play anytime as a group. They have a tennis court as well and have instructors. The rooms were nice and big. All the rooms had a balcony and a small private jacuzzi on the balcony. The bathroom was big but has no privacy so if you’re sharing a room as a non-couple, it can get pretty awkward. We also booked a room with 2 double beds because there were 3 people in the room. When we got there, the room only had a king size bed and they told us that the double bed was based on availability. The pools are 4ft deep so it’s easy to lounge. The pools were unclean- there was always bugs and other dirt inside The jacuzzis were disappointing as rarely were they actually hot.

2025 年 6 月入住 3 晚

10/10 超赞

Stephanie

2025 年 6 月 19 日

满意：清洁度、服务设施、住宿条件和设施

Very relaxing vibe

2025 年 6 月入住 3 晚

10/10 超赞

Jerry

2025 年 6 月 19 日

满意：清洁度、服务设施、住宿条件和设施

The property was well landscaped and

2025 年 6 月入住 3 晚

10/10 超赞

Kellie

团体旅客

2025 年 6 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Staff was amazing!! Food was really good as well. If at the pool must see “Rocio” she made our vacation amazing. She is fun, fast and always near by when we need us.

2025 年 5 月入住 7 晚

10/10 超赞

Ahmad

与家人出行

2025 年 6 月 18 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great

2025 年 6 月入住 7 晚

6/10 一般

ASHISH

2025 年 6 月 17 日

满意：清洁度、服务设施、住宿条件和设施

I would have given 5 star but this resort host a Fake Bout Tour operator named Peter who sits downstairs sells Catamaran Boat Snorkel trip. The boat was a fake - not Catamaran, horrible onboard food and attitude of boat staff, another family of 5 people and myself upon complaint next day he said he will refund our money, he also gave us receipt of refund & said 5 days to refund, But after 1 week no refund, Upon enquiry back from Canada he said he will not refund. Total Fraud "Peter" and therefore will never go back to this Resort again

2025 年 6 月入住 5 晚

10/10 超赞

Michele

与配偶出行

2025 年 6 月 17 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very well kept, relaxing property. Food was excellent

2025 年 6 月入住 4 晚

10/10 超赞

Liset Sampedro

2025 年 6 月 16 日

满意：清洁度、服务设施、住宿条件和设施

2025 年 6 月入住 3 晚

8/10 还可以

Kijana

与配偶出行

2025 年 6 月 16 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

I like the property. I wish our pool was cleaned more frequently and that there were more traditional foods from the island were available.

2025 年 6 月入住 3 晚

6/10 一般

Connie

团体旅客

2025 年 6 月 16 日

不满意：住宿条件和设施，清洁度

Food needs a lot of improvement. The property also was not clean. I had a swim out pool and nobody came to pick up the empty drink cups for 2 days. The entire resort needs renovation, you can tell that the property is old. The staff members were awesome especially Maritza who worked in the pool area. Thank you for being so attentive and making my trip fun.

2025 年 6 月入住 3 晚

6/10 一般

Desiree

2025 年 6 月 15 日

满意：清洁度、服务设施、住宿条件和设施

The property was beautiful and the staff were nice and attentive. The food however was not good. The only place that I could get something that was tasty & satisfying was the smoothie bar & the gelato place. Literally every restaurant that we dined at had food that was either not flavorful or over flavored with salt.

2025 年 4 月入住 3 晚

4/10 很差

Julie A

与配偶出行

2025 年 6 月 15 日

满意：住宿条件和设施，清洁度

This resort had some good qualities, but I think suffered from an identity crisis. It was marketed as a quiet place for adults, you had a dress code for meals, no loud music was allowed (per their website), which set some expectations. However, the entertainment each night started about 7, pm, playing heavy base music so loud you could hear it across the grounds to the ocean side. Our room was over the disco which went until 1am, and could be felt and heard in our room due to the heavy base. Felt more like a party crowd hotel rather than upscale resort. There are a reported "22" pools on the grounds, however the plunge pool with our room was merely a hot tub that wasn't hot. The count of pools is a marketing gimmick. Only 1 pool is accessible to guests unless you want to pay extra to visit the "members" pool, which was tiny. The employees were mostly not very friendly nor helpful, only about 25% were pleasant to deal with. The night manager would not help us move to a quieter room and barely even talked with us; we had to escalate the issue. The positives are the food. Every meal was very good to great! We went shoulder season, but the beach also had plenty of space for everyone. The waters themselves were not as turquoise blue as I expected. We won't go back. There were also so many peddlers on the beach, we were literally approached every 15 mins. But we made the most of our stay. I don't recommend .

2025 年 5 月入住 4 晚

10/10 超赞

Christian

与配偶出行

2025 年 6 月 15 日

满意：清洁度、服务设施、住宿条件和设施

We had an amazing time! Staff was super friendly. The room was beautiful. The food was excellent! We plan to return as soon as we can!

2025 年 5 月入住 4 晚

10/10 超赞

Charles

与家人出行

2025 年 6 月 15 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Wonderful stay at Excellence El Carmen, we stayed in building 9 and loved our rooms and view!

2025 年 6 月入住 4 晚

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Excellence El Carmen - 仅限成人全包

Excellence El Carmen - Adults Only All Inclusive

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显示FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW的所有照片

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

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显示Excellence Club Suite With Private Pool & Deck + 20% OFF SPA的所有照片

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

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显示Excellence Club Junior Suite with Private Pool + 20% OFF SPA的所有照片

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

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显示Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA的所有照片

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

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显示Excellence Club Beach Front Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA的所有照片

Excellence Club Beach Front Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

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显示FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW的所有照片

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

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显示Excellence Club Junior Suite Pool View + 20% OFF SPA的所有照片

Excellence Club Junior Suite Pool View + 20% OFF SPA

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显示Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA的所有照片

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

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显示Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA的所有照片

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

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显示Excellence Club Junior Suite with Private Pool + 20% OFF SPA的所有照片

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

特色亮点

显示FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW的所有照片

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

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显示Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA的所有照片

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

特色亮点

显示Terrace Suite With Plunge Pool的所有照片

Terrace Suite With Plunge Pool

特色亮点

显示Junior Suite Ocean View的所有照片

Junior Suite Ocean View

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显示Excellence Club Junior Suite Ocean View + 20% OFF SPA的所有照片

Excellence Club Junior Suite Ocean View + 20% OFF SPA

特色亮点

显示Junior Swim-up Suite的所有照片

Junior Swim-up Suite

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显示Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA的所有照片

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

特色亮点

显示Excellence Club Junior Swim-up Suite + 20% OFF SPA的所有照片

Excellence Club Junior Swim-up Suite + 20% OFF SPA

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显示FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK的所有照片

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

特色亮点

显示FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL的所有照片

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

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显示FREE UPGRADE TO JUNIOR SWIM-UP SUITE的所有照片

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

特色亮点

显示Junior Suite Pool View的所有照片

Junior Suite Pool View

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显示Junior Suite With Private Pool的所有照片

Junior Suite With Private Pool

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显示FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW的所有照片

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

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