I recently stayed at Grand Palladium Punta Cana Resort & Spa and had an overall fantastic experience. From the moment we arrived, the staff were welcoming, professional, and attentive. Rafael made the check-in process very smooth, which was a great start to the vacation. The customer service he provided was outstanding. Our room was clean, modern, and spacious, with a comfortable bed, well-stocked minibar. I’d definitely return and recommend it to others.
Nogita
2025 年 5 月入住 4 晚
10/10 超赞
denise
2025 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
This place was amazing
Cesar
Julio and everyone were amazing
denise
2025 年 5 月入住 4 晚
10/10 超赞
Kenneth
与配偶出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
An excellent choice to stay definitely a 5 star rating.
Kenneth
2025 年 5 月入住 4 晚
10/10 超赞
Marcie
2025 年 5 月 6 日
满意:住宿条件和设施,员工和服务
This place was outstanding!
Marcie
2025 年 5 月入住 1 晚
10/10 超赞
Charles
与家人出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施
Our concierge Cesar was outstanding!!! He took care of everything that we asked for and helped us in anyway possible. Cesar certainly made our vacation exceed our expectations!
Charles
2025 年 4 月入住 10 晚
10/10 超赞
Kate
团体旅客
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
:)
Kate
2025 年 4 月入住 5 晚
10/10 超赞
Roberto
2025 年 4 月 1 日
满意:住宿条件和设施,清洁度
Perfect
Roberto
2025 年 3 月入住 7 晚
10/10 超赞
Daniella
与家人出行
2025 年 3 月 31 日
满意:员工和服务、服务设施、住宿条件和设施
I really enjoyed my stay Rafeal was a great service in helping us reserve at all the various restaurants & he made sure that for my birthday there was cake always in room ! I will definately go back again!
Daniella
2025 年 3 月入住 6 晚
10/10 超赞
BENJAMIN,Chisago City
与家人出行
2025 年 3 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had an amazing time on our vacation. The staff was very pleasant and helpful. The grounds and beach are amazing. The rooms are decent and nice but could use an upgrade soon, the food was okay, always found something to eat that was good. Overall the staff and grounds really made this truly a wonderful experience.
BENJAMIN
2025 年 3 月入住 9 晚
10/10 超赞
Maren,Hudson
与家人出行
2025 年 3 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our weeklong stay at the Grand Palladium Palace Resort and Casino. The staff went above and beyond to make sure that our every want and need was fulfilled.
Maren
2025 年 3 月入住 7 晚
10/10 超赞
Nicholas
与家人出行
2025 年 3 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was wonderful. Staff was very friendly. Ceasar and William were amazing at making sure we were having the best experience possible.
Nicholas
2025 年 3 月入住 4 晚
8/10 还可以
Kenneth
2025 年 3 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Kenneth
2025 年 2 月入住 7 晚
8/10 还可以
Maximo
与家人出行
2025 年 3 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rafael was always willing to meet our needs and was beyond expectations. He is the best!
Maximo
2025 年 2 月入住 3 晚
10/10 超赞
Tommie
2025 年 3 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Clean beautiful property great staff very helpful
Tommie
2025 年 2 月入住 4 晚
6/10 一般
claudia a
与家人出行
2025 年 2 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It started okay and then the water came. This was day 3. I called no answer overnight saw the guy outside the next morning he made attempt to fix. Day 4 night is the video. I showed the pictures to attendant at front desk. He said go to Guest Service. The line was short however people was booking their intinary for their stay never got waited on as we we’re headed to the Airport.
claudia a
2025 年 1 月入住 4 晚
6/10 一般
Lori
与配偶出行
2025 年 2 月 6 日
The food was cold In buffets
Lori
2025 年 1 月入住 6 晚
10/10 超赞
Ashley
与配偶出行, 团体旅客
2025 年 2 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a beautiful property.
Cesar was our concierge and he was so unbelievably helpful and made all our reservations and even went above and beyond to make our stay special.
Everything was great. We’ll definitely be back!
Ashley
2025 年 1 月入住 7 晚
10/10 超赞
Steve
与配偶出行
2025 年 1 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cesar was our host and he is very good. Also, Yoselin in maintenence 91 was great, she did a nice job and suprised us with a heart made out of rose petals for us. We didn't expect. This is your best choice in the punta cana area.
Steve
2025 年 1 月入住 5 晚
6/10 一般
Alexis Ann
与家人及幼儿出行
2025 年 1 月 11 日
满意:员工和服务
不满意:住宿条件和设施
Room smelled musty, all the fining options has same food options.
Alexis Ann
2024 年 11 月入住 3 晚
8/10 还可以
Kelly
与配偶出行
2025 年 1 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was fantastic! We did tip and were treated exceptionally. I would definitely come back to this resort in the future.
Kelly
2024 年 12 月入住 7 晚
8/10 还可以
Betty
2025 年 1 月 3 日
Betty
2024 年 12 月入住 5 晚
10/10 超赞
Radha Madhavi
与家人出行
2025 年 1 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were at Grand Palladium palace during Christmas week. Overall we liked our stay. Nice property with the private beach and lush gardens. Cesar at hotel concierge was very helpful, he was our single point person for any question or assistance. He helped us reserving dinner for 3 nights at different Al Carte restaurants. We have booked 2 junior suites with ocean view. We didn’t get to enjoy the views that much from our patio due to unpredicted rain during our stay. Many food options, rooms were clean (we didn’t like the bathroom setup though). DJ or music nights in the lobby are great. Overall very lively place.
Thanks to Cesar for taking care of us during our stay.
Radha Madhavi
2024 年 12 月入住 5 晚
10/10 超赞
Paola
2024 年 12 月 30 日
Paola
2024 年 12 月入住 4 晚
8/10 还可以
ezra alan
2024 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
ezra alan
2024 年 12 月入住 4 晚
10/10 超赞
Jesse
2024 年 12 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Loved our stay. Wonderful staff, very clean ground room beach is amazing