Pros: nice property, but very large. The do have shuttle to bring you around, always available!
Rooms are clean, a bit out dated. We had a 1 bedroom garden view. We requested free upgrade but were denied, they wanted to charge me an additional $400. Property wasn’t even full. Disappointed, this trip was for a special birthday.
Shows were great at night.
Restaurants: steak very good, Italian not bad.
Buffet dinner horrendous!!!
Mexican, sub par.
We had level status so we had access to riviera restaurant. We had breakfast and lunch there everyday, staff was incredible
Shout out to Santa De La Cruz and Nataneal Concepcion. The kindest!!! They made the trip!!
Cons: big issue with language. You should download translation app.
We couldn’t get through our dinner at Mexican and buffet dinner place! It’s impossible to communicate!
Guest services, what a joke, she couldn’t even understand me!
It’s terrible!
Overall nice resort, but I wouldn’t go back!