4/10 很差
Domelo
与配偶出行
2025年02月27日
不满意:清洁度
Overall our experience was disappointing…
Pros:
-Location/beach
-Most of the workers were friendly and welcoming
Cons:
-Price for the quality
-Food (servers were great)
-No itinerary/what to expect (yoga, aerobics, etc)
-Overall room quality. Our room was dirty/moldy and outdated. Felt like a motel. Our shower was moldy and didn’t drain. We had to wear flip flops every time we showered. Like a gym locker room.
-Front desk/guest services was horrible. Not helpful. My girlfriend needed some feminine products one morning. They made us wait 2 hours in the lobby bc they “had to order from the pharmacy”. We were charged a delivery fee and paid $50 for 3 items. Turns out they had the same items in the shop on the resort. When we told this to the guest service manager, to maybe get a refund, even partial, he said there was nothing he could do.
The location was by far the best part. The beach/beach staff and bartenders were great. Including Animation.
Domelo
2025 年 2 月入住 6 晚