蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住

4.5 星住宿

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

提供室外游泳池的海滨成人住宿

选择日期以查看价格

蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住的照片库

室外游泳池,日光浴躺椅
7 间餐厅,供应早餐、午餐和晚餐,国际美食
大堂
Luxury Junior Suite Swim Out Diamond Club | 高档床上用品、��迷你吧、客房内保险箱、特色装修
外观
您可在蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住享受免费自助式早餐、夜总会和2 间泳池酒吧。这个住宿提供白沙海滩和海滩酒吧等设施/服务,是沐浴阳光的理想去处。犒劳一下自己,在店内水疗中心Royal Spa享受指(趾)甲修剪和护理、按摩或面部护理。您可在店内的 7 家餐厅享用早餐、午餐、晚餐和国际美食。 健身中心设有瑜珈课程和健身课程,蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住还提供池畔酒吧、露台和店内购物设施。所有住客均可使用免费房内 WiFi,以及咖啡店/咖啡馆和花园。

点评

7.6/10
不错

热门服务设施

  • 酒吧
  • 含早餐
  • 游泳池
  • 送餐服务
  • 全包
  • SPA
每晚 CNY1,602
总价为 CNY1,602
9 月 2 日 - 9 月 3 日
总价含税费

客房选择

可用的客房筛选条件
显示 8 种房型中的 8 种

Luxury Junior Suite Swim Out Diamond Club

9.4 分,满分 10 分
绝佳
(16 条点评)

特色亮点

阳台或露台
独特布置
独特装饰
私人游泳池
空调
平板电视
低过敏的被褥
吊扇
  • 51 平方米
  • 可入住 2 人
  • 1 张特大床或 2 张大床

Luxury Junior Suite

7.0 分,满分 10 分
不错
(12 条点评)

特色亮点

阳台或露台
独特布置
独特装饰
空调
平板电视
低过敏的被褥
吊扇
高档床上用品
  • 51 平方米
  • 可入住 4 人
  • 2 张大床或 1 张特大床

Luxury Junior Suite Ocean View Diamond Club

8.0 分,满分 10 分
非常棒
(14 条点评)

特色亮点

阳台或露台
独特布置
独特装饰
空调
平板电视
低过敏的被褥
吊扇
高档床上用品
  • 51 平方米
  • 海洋景观
  • 可入住 4 人
  • 2 张大床或 1 张特大床

Luxury Room

7.8 分,满分 10 分
不错
(89 条点评)

特色亮点

阳台或露台
独特布置
独特装饰
空调
平板电视
低过敏的被褥
吊扇
高档床上用品
  • 31 平方米
  • 可入住 2 人
  • 1 张特大床或 2 张大床

Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

特色亮点

阳台或露台
独立起居区
独特布置
独特装饰
私人游泳池
空调
平板电视
低过敏的被褥
  • 121 平方米
  • 海洋景观
  • 可入住 2 人
  • 1 张特大床

Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

特色亮点

阳台或露台
独立用餐区
独立起居区
独特布置
独特装饰
空调
平板电视
低过敏的被褥
  • 121 平方米
  • 海洋景观
  • 可入住 2 人
  • 1 张特大床

Luxury Presidential One Bedroom Suite Diamond Club

9.0 分,满分 10 分
非常棒
(4 条点评)

特色亮点

阳台或露台
独立起居区
独特布置
独特装饰
空调
平板电视
低过敏的被褥
高档床上用品
  • 62 平方米
  • 1 间卧室
  • 可入住 2 人
  • 1 张特大床

The Mansion

特色亮点

阳台或露台
独立起居区
独特布置
独特装饰
空调
平板电视
低过敏的被褥
吊扇
  • 99 平方米
  • 可入住 12 人
  • 5 张特大床和 2 张大床

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街区简介

地图
Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia, 23000

附近有什么?

  • Sirenis Aquagames Water Park (水上乐园) - 车程 11 分钟 - 4.5 公里
  • 澳门海滩 - 车程 14 分钟 - 10.2 公里
  • 卡纳湾高尔夫俱乐部 - 车程 23 分钟 - 17.3 公里
  • Iberostar Golf Course (伊贝尔罗斯达高尔夫球场) - 车程 24 分钟 - 21.5 公里
  • Arena Gorda Beach (阿里纳戈尔达海滩) - 车程 29 分钟 - 20.3 公里

周边介绍

  • 蓬塔卡纳国际机场 (PUJ) - 35 分钟车程

餐厅

  • Lobby Bar
  • ‪Spoon - ‬车程 5 分钟
  • ‪Oceana - ‬车程 6 分钟
  • Sirenis Bbq
  • ‪The Strip Grill - ‬车程 5 分钟

住宿简介

蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住

Sirenis Aquagames Water Park (水上乐园)附近的豪华全包型住宿
免费自助式早餐、夜总会和2 间泳池酒吧仅是蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住提供的众多设施/服务的一部分。这个住宿提供白沙海滩和海滩酒吧,是晒太阳的好去处。在店内水疗中心Royal Spa享受指(趾)甲修剪和护理、按摩和面部护理。您可在店内的 7 家餐厅享用早餐、午餐、晚餐和国际美食。 健身中心设有瑜珈课程和健身课程,蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住还提供池畔酒吧、露台和店内购物设施。除了咖啡店/咖啡馆和花园外,住客还可以连接免费房内 WiFi。
其他的一些礼遇包括:
  • 室外游泳池配备2 间泳池酒吧和日光浴躺椅
  • 免费自助停车和代客停车
  • 自行车租赁、网球场和婚庆服务
  • 旅游/票务服务、前台保险箱和行李寄存
  • 在住客点评中,海滨位置和员工服务得到了一致好评。
客房特色
所有 320 间特色家居客房均配有24 小时客房服务和高档床上用品等舒适设施/服务,以及笔记本电脑工作区和空调等礼遇。
更多设施/服务还包括:
  • 大花洒淋浴喷头和免费洗浴用品
  • 平板电视,带收费电视频道
  • 阳台或露台、衣柜/壁橱和咖啡机/冲茶器

全包详情

此住宿是全包住宿。房价包含住宿内的餐饮费用(可能会有部分限制)。

小费和税款

小费已包含在内,住客可自愿多付小费。

餐饮

包括所有自助餐、照单点餐、小吃和饮料
24 小时提供客房送餐服务
客房内迷你吧(提供各种酒水)

活动和设施/设备

包括所有非机动水上运动。

娱乐活动

主题派对

奖项与背景

生态认证住宿
该住宿已加入绿色环球认证;这项计划旨在衡量住宿对下列一个或多个方面的贡献:环保、社区、文化遗产、本地经济。

住宿服务设施

网络

  • 所有客房提供:免费 Wi-Fi
  • 部分公共区域提供:免费 Wi-Fi

停车设施和交通

  • 店内免费提供自助停车位
  • 店内免费提供代客停车位

餐饮

  • 每日 7:00 至 10:30 提供免费早餐自助餐
  • 1 家海滩酒吧
  • 1 家咖啡店/咖啡馆
  • 1 间池畔酒吧
  • 2 间泳池酒吧
  • 3 家酒吧/酒廊
  • 7 家餐厅
  • 小吃店/熟食店

店内餐厅

  • Elements
  • Hunter Steakhouse
  • Pescari
  • Tandori
  • Vespa

休闲活动

  • 1 个室外泳池
  • 购物
  • 健身房
  • 健身课程
  • 全套 SPA 服务
  • 桑拿
  • 网球
  • 夜总会
  • 瑜伽课程
  • 自行车租赁

便利设施

  • 24 小时前台服务
  • 前台提供保险箱
  • 洗衣设施
  • 行李寄存
  • ATM

住客服务

  • 干洗/洗衣服务
  • 观光和订票协助
  • 婚庆服务
  • 客房清洁(每日)
  • 礼宾服务

室外

  • 池畔躺椅
  • 地处海滨地区
  • 地处沙滩
  • 花园
  • 露台

全套 SPA 服务

  • 按摩
  • 美甲/修脚
  • 面部护理
  • 水疗法

无障碍设施

  • 如果您需要特殊无障碍设施,请在预订成功后,使用收到的预订确认信息与住宿联系。
  • 方便轮椅进出的餐厅
  • 轮椅可通行(可能有限制)
  • 无电梯

其他

  • 4 层楼
  • 9 栋建筑
  • 建于 2014 年
  • 艺术装饰风格建筑
  • 指定吸烟区

客房服务设施

卧室

  • 防过敏寝具
  • 高档床上用品
  • 遮光窗帘

浴室

  • 吹风机(按要求提供)
  • 淋浴
  • 免费洗护用品
  • 提供毛巾
  • 雨淋式花洒
  • 浴袍

娱乐

  • 可收看付费卫星频道的纯平电视
  • 收费电影
  • iPod 基座

餐饮

  • 24 小时客房送餐服务
  • 咖啡壶/茶具
  • 迷你吧
  • 免费瓶装水

其他

  • 保险箱
  • 笔记本电脑工作区
  • 插头转换器
  • 电话
  • 吊扇
  • 恒温控制空调
  • 书桌
  • 特色家居
  • 特色装修
  • 熨斗/熨衣板

政策

入住

开始办理入住:15:00;停止办理入住:23:00
住客需年满 18 岁

退房

正午 之前退房

特别入住说明

前台工作人员将在住客到店时接待

进入方式

前台

宠物

不可带宠物

儿童及加床

该住宿仅限成人,恕不允许 18 岁以下儿童入住。欢迎 18 岁及以上的所有住客。
不提供折叠床/加床。
不提供儿童床(婴儿床)。

该住宿接受的付款方式

重要信息

您需知道

可能需收取加人费用,具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件(带照片)和信用卡、借记卡或缴付现金押金,以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡付款;恕不接受现金
该住宿场所采用的安全设施包括烟雾报警器。
此住宿拥有阳台、庭院、露台等户外空间,可能不适合儿童入住。如果您有顾虑,我们建议您在到店前联系住宿接待方,以确认他们是否可以为您安排合适的客房
住宿确认执行下列清洁和消毒规程:蓝钻度假酒店度假安全保障协议。

其他注意事项

此住宿场所没有电梯
此成人住宿不允许 18 岁以下的顾客入住。

住宿的其他常用名称:

CHIC Royalton Resorts Adults All Inclusive Hotel Punta Cana
CHIC Royalton Resorts Adults All Inclusive Hotel
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC Royalton s Adults Inclus
CHIC Royalton Resorts Adults Punta Cana
CHIC Royalton Resorts Adults
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC by Royalton Resorts - Adults Only, All Inclusive Punta Cana
CHIC Royalton Resorts Adults All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
Royalton CHIC Punta Cana Adults only All Inclusive.
Royalton CHIC Punta Cana Resort Spa Adults Only All Inclusive

常见问题

蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住有游泳池吗?

是的,此住宿设有1 个室外游泳池。

蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住住宿费用是多少?

截至 2025 年 8 月 29 日,我们找到的蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住 2 位成人 1 晚最低价是 US$224.0(不含税费),入住日期是 2025 年 9 月 2 日。这个价格基于我们在过去 24 小时内找到的,未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期,可以看到更加准确的价格。

蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住允许宠物入住吗?

不可以,该住宿不允许宠物入内。

蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住的停车费是多少?

该住宿免费提供自助停车和代客停车。

何时可在蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住办理入住?

开始办理入住:15:00;停止办理入住:23:00。

何时可在蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住办理退房?

退房时间为 正午。

蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住提供全包式服务吗?

是的,这是全包式住宿。包括所有餐饮。

蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住的地址在哪里?

这家乌韦罗奥拓住宿位于沙滩之上;距离Sirenis Aquagames Water Park (水上乐园) 3.4 公里,而且距离澳门海滩和Arena Gorda Beach (阿里纳戈尔达海滩)不到 20 公里。而且,卡纳湾高尔夫俱乐部和蓬塔布兰卡高尔夫球场距离酒店不到 20 公里。

关于蓬塔卡纳罗雅顿别致 - 傲途格精选全包式度假村及娱乐场 - 仅供成人入住的点评

点评

7.6

还可以

10 分 - 超赞。423 条好评,共有 1007 条点评
8 分 - 还可以。199 条好评,共有 1007 条点评
6 分 - 一般。169 条好评,共有 1007 条点评
4 分 - 很差。103 条好评,共有 1007 条点评
2 分 - 糟糕。113 条好评,共有 1007 条点评

8.0/10

清洁度

8.4/10

员工和服务

7.6/10

服务设施

7.6/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Maurice O Williams

满意:服务设施
The staff was amazing! The resort was really clean. The room was really pretty big with great views.
2025 年 8 月入住 3 晚

2/10 糟糕

Latanya

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The butler was terrible. The person who did the tour was terrible room services was terrible in my room had bugs really bad.
2025 年 8 月入住 4 晚

4/10 很差

Karrenton Danielle

与家人出行
不满意:住宿条件和设施
While at the property, the fire alarm kept going off. A couple of times in the wee hours of the night and during the day. Once the staff know that you don't want to sit through a time share meeting, they start to treat you different and stop being helpful. Food was the same at the buffet daily. The thread wrist band they give you once you check in that is your room key started irritating my skin and they didn't have another option for a wrist band. I had to put the key piece around a necklace so I can still have access to my room.
2025 年 8 月入住 4 晚

4/10 很差

Lia Nyree

不满意:员工和服务,清洁度
I did not enjoy my stay at Royalton Chic Punta Cana and would not recommend it. Our room smelled like mold the entire trip, even after cleaning. We paid for the Diamond Club upgrade, but service was terrible—our “butler” never checked on us and the premium liquor was clearly watered down. Drinks and juices tasted fake. The food was the worst part: nothing was fresh, meals were always lukewarm, and my friend got food poisoning by day two. I lived off cheeseburgers because they were the only thing edible. The sushi restaurant was closed (probably for the best), the steakhouse served the cheapest cuts with no seasoning, and the Diamond Club beach grill was a shack with items never available. It’s advertised as variety, but you eat the same things daily. The beach was unusable, completely covered in seaweed, and three of our five days were rainy and cloudy. Not their fault, but with no activities, the resort felt boring and trapped. The power went out in our room twice too. Overall, despite paying for Diamond Club, this felt like a complete scam. Dirty rooms, bad food, watered-down drinks, no beach, no service, and nothing to do made this the worst trip I’ve taken. I honestly could not wait to get back to the States—this was the first vacation where I wanted to go home before it was even over.
One chair was broken they all were run down/rusted
2025 年 8 月入住 5 晚

8/10 还可以

Andrea

与配偶出行
满意:服务设施
We liked the attention we received from our Butler service. Thank you Johnny!
2025 年 8 月入住 6 晚

6/10 一般

Yasmine

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
More food options The beach need to be cleaned up Use to club on site , close the bar in the lobby and let the guest go to that bar. Utilize the club on site for the guest. It was disappointed that the club wasn't used.
2025 年 8 月入住 4 晚

10/10 超赞

Emma

满意:住宿条件和设施,员工和服务
Johnny our butler was amazing he was very attentive and accessible.
2025 年 8 月入住 5 晚

10/10 超赞

Mary

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
2025 年 8 月入住 2 晚

10/10 超赞

Raquel

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was amazing especially our butler Johnny.
2025 年 8 月入住 4 晚

2/10 糟糕

Jerese

团体旅客
满意:员工和服务
不满意:住宿条件和设施,服务设施
*** LONG REVIEW *** PLEASE READ!! I am going to be very honest, do not stay at this resort. The food is terrible, and all of the restaurants do not open up everyday. The pool which is imoirtant at a resort is also closed at 6pm everyday. The alcohol does not rate like the alcohol from home because the alcohol percentage is 35%, while the USA is 40%. Checking in was very smooth, I was walked around the property to be shown everything I needed. The hiccup came when my room was not the room that Expedia advertised. Yes, that’s not the hotels fault but I still felt like I should have been acclimated for what I thought I booked. My friends room: They were locked out for 1hr and we end up missing an important event. My other friends room lights went out every night; with no explanation. My room was the only room to have slippers and robes. Their rooms did not have anything of the sort. Restaurants: Italian was the best we had maybe a 6/10. Lasagne was soup and the Margarita pizza was just cheese with a slice of tomato. The steakhouse made me want to cry, steaks were not at the right temperatures, “mash potatoes” were just boiled and mashed, no salt, butter, cream nothing! The best thing there were the onion rings 2/10 We couldn’t go to the Indian restaurant because it was closed on certain days. Beware that the beaches here have ALOT of seaweed and it smells horrible!!! We tried walking along the shoreline and I literally almost passed out.
2025 年 8 月入住 5 晚

2/10 糟糕

Sophia

与配偶出行
满意:住宿条件和设施
不满意:服务设施,员工和服务
I normally don’t write reviews, but it was vital I do it for this location. I’ve been to the Royalton chic in Mexico which was by far so much better!! From the beginning of my stay here , it started off well, our” butler “showed us a tour of the facilities and what they have. Upon that we were told that we have to go through him or the concierge to make any reservations for the restaurants on site & only for day of ! Mind you some restaurants only open some days . There is no elevator, although they do bring your luggage’s to your room for you. The AC is poor, even worse during the night time & The water pressure is low. The bathroom… I’ll let the pics speak for itself . Now for the food services I will say for the munchies Grill, the attendance were very nice however when it comes to the buffet and some of the restaurants, you may not get the best service unless you lead with your money first. This was just a personal observation. I love to treat people, especially if I’m in someone else’s country however I don’t think it’s fair to have to accommodate someone for subpar service. Any extra attentive needs may not be given. I asked for a blow dryer and never got it. It was my birthday, my spouse ask several times to have the room decorated as well as something for me which was not done. I got pictures taken professionally with the staff at the hotel only to find out the minimum was 20 pictures for $300 and only two to be printed, money grab!
2025 年 8 月入住 5 晚

10/10 超赞

Rafael,Jersey City

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gracias
2025 年 8 月入住 1 晚

6/10 一般

Amier

团体旅客
满意:住宿条件和设施,服务设施
I loved the resort the but the women workers just stare at you a never say and not say a word to you. I was there for 4 days for my birthday recently a they don’t even say hello just the men an it’s quite awkward. Food was okay and the resort was very nice!
2025 年 8 月入住 3 晚

4/10 很差

Audrey

与配偶出行
不满意:清洁度、服务设施、住宿条件和设施
The food is not good
2025 年 4 月入住 4 晚

6/10 一般

Steven

与家人出行
满意:员工和服务
Downfall is the food. Buffet was small and pretty much the same the three days I stayed as for the specialty dinning it was no better and maybe cause it was the beginning of the week or slow they only had one open at a time so you had go by their schedule for dining options. Place was decent but watch out for the “time share” type pitch they try to get you to do as your trying to walk around.
2025 年 8 月入住 3 晚

6/10 一般

Aaron

与配偶出行
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The property is too outdated to be called lixury and the price should be lower. Property had rust and is outdated. They only have the pools and nightly entertainment. Most restaurants were not open. Not alot of options of food at the buffet. The TV worked when it wanted to. Our last day the water pressure in the shower was very low. The resort was clean and service was great and the people were nice! But it's not worth the price or the word luxury!
2025 年 8 月入住 6 晚

10/10 超赞

Quiona

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was AMAZING! Very helpful, caring & attentive. Francisco, the concierge, was the absolute best when it came to my party’s safety. A true angel. Rooms were beautiful & clean with spectacular views! Mini bar was filled daily & room service was great.
2025 年 8 月入住 3 晚

4/10 很差

Candace

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The staff was friendly, and I liked that it was a smaller resort. But with that being said, the price was just as much as the larger resort with fewer options. The buffet was extremely small and limited, and the food was often dried out and meat tuff. Limited restaurant options, and the food there was not that great. The activities team was not good about engaging people or having things going on outside of the Aquafit team they were great. The night activities started too late, leading up to the disco, and again were not very engaging. The drinks were also not that great. The pool was nice, but it had lots of sand in it. They never seemed to try and get out when they "cleaned" it, and the beach was crappy, we just stayed at the pool every day.
2025 年 8 月入住 4 晚

10/10 超赞

Margarita

与配偶出行
Lo único que no me gustó es que el aire acondicionado en el Bar era pésimo,y que el Resort está muy aislado y no hay nada a sus alrededores.
2025 年 7 月入住 4 晚

10/10 超赞

Kamayah

满意:清洁度、员工和服务、住宿条件和设施
I enjoyed my stay
2025 年 7 月入住 4 晚

2/10 糟糕

Yeimy

团体旅客
满意:员工和服务
不满意:服务设施,清洁度
That property it’s dirty .. I was in diamond club … and it’s look regular … you ask for something they said it’s finish … I got a reservation in the meat restaurant when I when they send me to the buffet telling it was closed lying for everything … I never going back again ….
2025 年 7 月入住 2 晚

6/10 一般

Keri A

满意:员工和服务
不满意:住宿条件和设施
2025 年 7 月入住 6 晚

6/10 一般

Veronica,Frederick

与配偶出行
满意:员工和服务
不满意:住宿条件和设施
It was very nice to have an adults only stay in the DR. The Expedia Ambassador, Deivid and a resort representative I’ve. These two gentleman were amazing!!! Marriott should be ashamed of themselves, the beach was horrible, seaweed all over, clearly our resort wasn’t even trying to clean it up. The food deserves a 2 out of 5 stars. The room was nice and tidy but could be cleaner. The hospitality of the staff was amazing as well as Caesar our shuttle driver, wonderful. Would recommend going some place else. The food and resort need a major upgrade. I did have a good time, but my husband and I both agreed to stay some place else.
2025 年 7 月入住 3 晚

4/10 很差

Cierra

团体旅客
满意:服务设施
不满意:住宿条件和设施,清洁度
I understand why people like this place. If everything went well this would have been an amazing weekend. If we were assigned the room type on the floor we requested it would have been wonderful. If the room were completely clean without stains on the walls, this would have been great. If there wasn’t mold on the vents, the ceiling, the curtains, or in the closet in our room, this would have been a wonderful stay. If the concierge staff provided viable solutions to the major issue of pervasive mold in the room, rather than making us feel like compensation for these major issues in addition to a solution to the problem were unreasonable, we would have had a marvelous time! If I didn’t have to leave the room at 3am because we became ill from exposure to the mold pouring from the vents, surrounding us and saturating the room, and ask for a new room now rather than tomorrow, we would have enjoyed this location immensely. Mold in our room made us sick. If I didn’t see how significant an issue this is for the resort, noticing mold in almost every public restroom, or perceive the same damp smell in a friend’s room it would have been lovely. If I couldn’t see evidence of deterioration throughout the resort including holes in walls, outlet hanging from cabana walls, rusted roofs, multiple resort bathrooms that are out of order, the pool bar missing its edge, and more, then it could have been a wonderful place for a vacation. But, alas, all the ifs add up to a less than wonderful
2025 年 7 月入住 2 晚

4/10 很差

Alberto Gonzalez

2025 年 7 月入住 5 晚