May 2025
A thoroughly relaxing week thanks to the quality of the resort, the accommodations and the excellent service provided. Even though the resort was almost full, we never felt that it was crowded or busy. This resort had more space than we have seen before: 5 pools available, three of them quite large. Never a shortage of chairs or loungers at the pool or the beach. A large shallow beach area would be great for kids (the family version of this resort is next door). The buffets and restaurants never felt full. Due to our Expedia VIP status we unexpectedly received butler service. Luis gave us excellent service - always available, usually via Whatsapp, but not intrusive. He got us all the information, service, drinks etc that we needed. A very welcome perk!
Rooms were modern and very clean. Big shower and separate tub. Spacious shower, lots of pressure and very hot water. Everything worked well all the time. Super kingsize bed was very comfortable, with a variety of pillows available, robes and slippers. A nice large-screen TV and a good-sized balcony in our garden-view room (which actually overlooked a park/small jungle next door) - nice!
Food at the buffet restaurants was excellent - fresh vegies and delicious fruits, lots of variety, including fish, meats and local foods, custom-made stir-fry, pasta, omelets etc. The desserts were great - creme brulee of various types was the best we have ever tasted.
Excellent value for $Cdn 4200 for flight and accommodation. Only