Zel 蓬塔卡纳 – 全包有游泳池吗？

是的，此住宿设有2 个室外游泳池。游泳池开放时间：9:00–18:00。

Zel 蓬塔卡纳 – 全包住宿费用是多少？

截至 2025 年 8 月 29 日，我们找到的Zel 蓬塔卡纳 – 全包 2 位成人 1 晚最低价是 US$296.1（不含税费），入住日期是 2025 年 9 月 1 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

Zel 蓬塔卡纳 – 全包允许宠物入住吗？

是的，此住宿允许携带狗狗入住（总共可携带不超过 2 只宠物）。将收取每只宠物每晚 DOP 3150 的费用。可能存在部分限制条件，请联系住宿方了解更多信息。

Zel 蓬塔卡纳 – 全包的停车费是多少？

该住宿免费提供自助停车。

何时可在Zel 蓬塔卡纳 – 全包办理入住？

开始办理入住：15:00；停止办理入住：不限时间。

Zel 蓬塔卡纳 – 全包提供全包式服务吗？

此住宿的部分房价计划为全包式。

Zel 蓬塔卡纳 – 全包的地址在哪里？

这家豪华住宿位于巴瓦罗；距离科科塔尔高尔夫乡村俱乐部 1 公里，而且距离洛科拉莱斯海滩和Cortecito Beach (科尔特西托海滩)不到 5 公里。而且，距离巴瓦罗海滩和蓬塔卡纳市中心不到 10 公里。

Zel 蓬塔卡纳 – 全包 - Expedia 亿客行

Q: Zel 蓬塔卡纳 – 全包的停车费是多少？

该住宿免费提供自助停车。

Q: Zel 蓬塔卡纳 – 全包提供全包式服务吗？

此住宿的部分房价计划为全包式。

10/10 超赞

Gladys M

团体旅客

2025 年 8 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Relax and Enjoy

2025 年 8 月入住 4 晚

10/10 超赞

Jerilyn

与配偶出行

2025 年 8 月 26 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Is was a very nice resort. Has a great time!

2025 年 4 月入住 5 晚

10/10 超赞

Luisalma

与配偶出行

2025 年 8 月 25 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Staff, peacefulness, spa

2025 年 8 月入住 3 晚

8/10 还可以

Resmi

与家人及幼儿出行, 与家人出行

2025 年 8 月 25 日

满意：清洁度、员工和服务、住宿条件和设施

The resort was very nice with lots of pool area. However, not a look of activities to entertain adults or kids. The food was good but catered more towards the European tourist and older kids

2025 年 8 月入住 5 晚

8/10 还可以

Tasania Sashae

与家人及幼儿出行, 与家人出行

2025 年 8 月 24 日

满意：清洁度、员工和服务、住宿条件和设施

Quiet . Restful. Clean over all. Decent food.

2025 年 8 月入住 3 晚

8/10 还可以

Tofik

与配偶出行

2025 年 8 月 17 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Beautiful place . Very clean and the food was excellent.

2025 年 8 月入住 7 晚

10/10 超赞

Roxana

与配偶出行

2025 年 8 月 17 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Hermoso hotel, super recomendado. Excelente atención

2025 年 8 月入住 3 晚

10/10 超赞

Kirenia

与家人出行

2025 年 8 月 16 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Está bien segura bien limpia bonito la comida bien elaborada buena variedad solo que para recivir niños deben tener mas opciones de actividades la attention fue exceptional el animador baby es el alma del hotel super super lindos.

2025 年 8 月入住 5 晚

10/10 超赞

Karen Esmeralda

与家人出行

2025 年 8 月 15 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

There is nothing I can say bad, we had a wonderful experience, everyone is just so friendly, so helpful and overall great people. Food was amazing, pools were amazing, bars are amazing, room is amazing, and overall a great place to take your vacation.

2025 年 8 月入住 5 晚

8/10 还可以

Karina

与家人出行

2025 年 8 月 14 日

满意：住宿条件和设施，员工和服务

Not crowded, if you want rest no shows or activities, plenty of cabanas and chairs by the pool and beach. The beach is a bit far, golf cart brings you back and forth. The food is like at any other all inclusive, limited. Soda either flat or tastes like diet. Not much for younger kids. Overall very relaxing stay.

2025 年 8 月入住 6 晚

10/10 超赞

Danny

与家人出行

2025 年 8 月 13 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Precioso hotel. Comida exquisita. Atención excelente

2025 年 8 月入住 3 晚

8/10 还可以

Kiah

与配偶出行

2025 年 8 月 10 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great property with beautiful pools and places to eat. Loved the quietness and wellness portion of it. Service was a little slow at most times though.

2025 年 8 月入住 4 晚

6/10 一般

Hayley Jane

与配偶出行

2025 年 8 月 8 日

满意：住宿条件和设施，清洁度

不满意：员工和服务

This is a beautiful property and it appeared to be a great location to celebrate our wedding anniversary. However, there were a few issues that really let it down for us. The check in process was really unorganized and took far too long since we were encouraged to take a tour of some other rooms in consideration of an upgrade (conveniently our allocated room only had twin beds and there were no other king beds available). Long story short everything seems so unorganized as though the left hand doesn’t know what the right hand is doing. Excluding a small handful of individuals the customer service from staff was lacking in warmth and friendliness and there was a vibe that they didn’t enjoy working there. Too many disappointments to list here so I don’t think we’d go back to this resort.

2025 年 7 月入住 4 晚

10/10 超赞

Michel

与家人出行, 团体旅客

2025 年 8 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Pool service

2025 年 7 月入住 8 晚

6/10 一般

Joanne

与配偶出行

2025 年 8 月 7 日

满意：员工和服务、服务设施、住宿条件和设施

2025 年 7 月入住 9 晚

6/10 一般

sherryann

2025 年 8 月 7 日

满意：住宿条件和设施，清洁度

不满意：员工和服务

Ok let me start with the entrance and greeting it was beautiful, the girl we met at front desk made us feel welcome ,,,,, we were assigned a concierge his name is eliz what you can’t see

2025 年 7 月入住 3 晚

6/10 一般

Carla

与家人出行

2025 年 8 月 6 日

满意：住宿条件和设施，清洁度

不满意：服务设施，员工和服务

Estuve una queja !! Pero quiero poner muy claro el trato de Yajaira la chica que trabaja en el café !! Una persona con pésimo servicio al cliente ! Arrogante ! Muy mal carate ! Cuando hable sobre el trato de ella ! Nos trato peor ! Hablé con la encargada Laura y creo que a llamarle a la atención nos trató pésimo ! Incluso otras persona alrededor daban la queja de lo mal que trataban!! No vuelvo por persona como ella !!!

2025 年 8 月入住 3 晚

10/10 超赞

bruna

2025 年 8 月 6 日

2025 年 7 月入住 4 晚

4/10 很差

Carlos Daniel

2025 年 8 月 4 日

满意：住宿条件和设施，清洁度

不满意：员工和服务

2025 年 8 月入住 2 晚

10/10 超赞

Sara

与家人出行

2025 年 8 月 4 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Our room was spacious and comfortable! All of the villas were close to everything, it was very walkable. And there were plenty of food options to choose from each day. The food was great and the staff were very friendly and accommodating. I’d highly recommend this resort and we will definitely be back!

2025 年 7 月入住 3 晚

8/10 还可以

torstein ulrich

与家人出行

2025 年 8 月 4 日

满意：住宿条件和设施，清洁度

The bartenders are nonexistent. There is no nightlife and it is a great place to get away if you want no noise.

2025 年 7 月入住 7 晚

8/10 还可以

Leonardo

与家人出行

2025 年 8 月 3 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Relaxing

2025 年 7 月入住 3 晚

4/10 很差

Monica

与家人及幼儿出行

2025 年 8 月 3 日

满意：清洁度

不满意：员工和服务

Resort needs alot of work when it comes to customer service. It toom us 3 hrs. To check in and we couldnt seem to get much help. You are assigned a concierge and we seen him the first 20 mins and never again. The food was not good..usually cold and there was not very many options. Resort was quiet and clean. Unfortunately, i would not visit this resort again.

2025 年 7 月入住 2 晚

4/10 很差

Eric

与配偶出行

2025 年 8 月 2 日

满意：住宿条件和设施，清洁度

不满意：服务设施，员工和服务

We had high hopes for our vacation at ZEL Punta Cana, but unfortunately, the experience didn’t live up to expectations. While the resort itself is visually stunning — the grounds are beautiful, and the rooms are modern, clean, and very well-designed — everything else fell short, especially for a place marketed as a luxury all-inclusive. The buffet food was consistently cold and unappetizing. Every meal we had there lacked flavor and freshness. It honestly felt like food was being left out too long without proper temperature control. To make matters worse, there was very little variety for children, which made mealtimes even more difficult for families. The drinks were also disappointing — most tasted extremely watered down. Whether at the pool, bar, or restaurant, the quality was not what you’d expect from a resort of this level. Our biggest issue was with the concierge service, or rather the complete lack of it. Our concierge never introduced himself, never reached out, and never followed up. As a result, we were unable to make any dinner reservations at the specialty restaurants. We were forced to leave the resort and pay for dinner 3 out of the 5 nights, costing us nearly $500 — a major inconvenience and an unexpected expense at an “all-inclusive” resort. We reported our concerns to the front desk and staff several times, but our complaints were never addressed. There was no follow-up, no solution, and no accountability. What’s worse is that, after speaking with other

2025 年 7 月入住 5 晚

10/10 超赞

anastasia

与配偶出行

2025 年 8 月 2 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We stayed at ZEL Punta Cana for our anniversary and had a truly beautiful experience. The resort is stunning—lush, tropical, clean, and filled with charming walking paths and photo-worthy spots. The rooms were spacious, spotless, and beautifully designed. It felt like a home away from home. The staff were warm and welcoming—special thanks to Eliezer (concierge), Rafelito, Angelisa (buffet hostess), Yajaira (the sweetest barista who made the best iced lattes), Mateo (full of beachside energy), and Rudy for amazing service. Their kindness made our trip unforgettable. The food was great overall. We loved the poolside and beach restaurants for lunch—so fresh and flavorful. The buffet offered yummy salads, pizza, and daily breakfast with omelets, fruit, and pastries. À la carte and hibachi dinners were delicious, and drinks from the bars were always well made. A few small hiccups like housekeeping delays and tech issues with QR menus didn’t take away from how much we enjoyed our time here. If you visit, come prepared with personal essentials just in case—pharmacy prices can be high. ZEL has such a cozy, boutique feel. We left feeling relaxed, cared for, and already planning our return.

2025 年 7 月入住 5 晚

更低价格等您来

Zel 蓬塔卡纳 – 全包

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