It was a great stay. All staff inviting, helpful and friendly. I think this is a beautiful property with professional staff. Access to the beach and wonderful pools.
garvin Jeffrey
2025 年 4 月入住 7 晚
10/10 超赞
Jennifer
与配偶出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property! The amenities were exceptional and the staff very friendly. Room was was wonderful.
Jennifer
2025 年 4 月入住 3 晚
10/10 超赞
Elena
与家人出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel with great view
Elena
2025 年 3 月入住 2 晚
10/10 超赞
Mathangi
与家人出行
2025 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel. We absolutely enjoyed our stay at the Shana while in Manuel Antonio. Very beautiful atmosphere and friendly staff.
Mathangi
2025 年 4 月入住 3 晚
10/10 超赞
Alison
与家人出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My stay at Shana by the Beach was nothing short of magical. Nestled amidst lush jungle and just a short stroll from the sparkling sands of Playa Biesanz, the location offered pure serenity. The staff was warm and attentive, making every interaction feel personal and genuine. My room was spacious, and immaculately clean, with a balcony that opened to a mesmerizing view. The on-site restaurant served delicious meals—fresh seafood and tropical cocktails were standouts! Perfect for couples, solo travelers, families or anyone craving a relaxing yet luxurious beach escape. I left feeling refreshed and already dreaming of my return.
Alison
2025 年 4 月入住 2 晚
4/10 很差
Joha
与家人出行
2025 年 4 月 29 日
不满意:住宿条件和设施,服务设施
Nos han dado un cuarto en el sótano, bastante húmedo e incomodo para 3 personas.
Joha
2025 年 4 月入住 1 晚
8/10 还可以
SILVIA
与配偶出行
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
El trato fue magnífico. En ocasiones se nos dificultaba el estacionamiento, todo lo demás muy bien.
SILVIA
2025 年 4 月入住 2 晚
10/10 超赞
america
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Es lindo por la mañana se pueden ver los monos en los arboles del hotel y es muy limpio el personal es amable y la playa bizance es hermosa
america
2025 年 4 月入住 2 晚
6/10 一般
Mark
与家人出行
2025 年 4 月 25 日
不满意:员工和服务
Hotel was tired and having stayed at several other places in CR, Shana felt an ordinary place to stay for the price we paid. We had a couple of issues with our room as well which was problematic. Manuel Antonio as a place to explore? absolutely amazing, beautiful beaches and parks with Sloths just hanging out in the trees - simply amazing.
Mark
2025 年 4 月入住 3 晚
8/10 还可以
Mina
与家人及幼儿出行
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施
It is in a good location; walking distance with a private path to the beach. The breakfast was bland. The room we stayed at was big but the floor was super dirty.
Mina
2025 年 4 月入住 2 晚
8/10 还可以
prithvider
与家人出行, 与配偶出行, 商务旅客
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
nothing is walkable except the beach, but easy to find cabs for going around the town.
prithvider
2025 年 4 月入住 3 晚
10/10 超赞
Eida
与配偶出行
2025 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Exelent
Eida
2025 年 4 月入住 3 晚
10/10 超赞
Janon
与配偶出行
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is built into a steep hill overlooking the ocean. It is beautiful - a bit difficult to navigate getting in and out with your vehicle, but very doable. The pool area and restaurant are absolutely beautiful. The breakfast provided is amazing and if you go early (between 6 and 7) you will see the white faced monkeys trying to partake in the breakfast as well - haha! The pool has a great bar with some wonderful drinks. The mistake we made was getting there on a Monday evening not realizing the Manuel Antonio is closed on Tuesdays. You can go to the beach and shops around the park, just not go into the park on Tuesday. We did come back and enjoyed it on our last day and it is a flatter well manicured park with fantastic beaches inside the park - it is flat enough that you can tour with sandals instead of hiking shoes. If you can buy your tickets to the park online ahead of time, then you can avoid those people trying to make you pull over if you are driving to the park. There is a parking lot very close to the park and we had to just make up stories to get those people to stop bugging us about pulling over and parking. In the end we did get a space in the very close official lot and a great tour guide. The staff was very attentive and helpful with everything - however, we felt that the area that you book tours was not well organized and they didn't really help us with the questions we asked. We just embarked on our own and had a great time anyway!
Janon
2025 年 3 月入住 2 晚
10/10 超赞
Eric,Oxford
与配偶出行
2025 年 4 月 13 日
满意:住宿条件和设施,服务设施
Property was kept very clean. Staff was excellent. Manuel Antonio is beautiful. Walk to beach was 125 stairs - we found it fine. Daily wildlife was fun to watch. Would definitely come back.
Eric
2025 年 4 月入住 8 晚
8/10 还可以
GUILLERMO
2025 年 4 月 12 日
GUILLERMO
2025 年 3 月入住 1 晚
10/10 超赞
Tyler
2025 年 4 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is beautiful! The pools, bars, and restaurant are all set up for beautiful views! Make sure you lock your patio door! The monkeys will get ya! Staff was friendly!
Tyler
2025 年 4 月入住 3 晚
2/10 糟糕
Jennifer
与家人出行
2025 年 4 月 11 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Shana by the Ocean was not a pleasant experience. It's kind of like an a cheesy all inclusive, without including anything but breakfast (which you would get anywhere in Costa Rica). Management is not helpful, if you have any problems with your room, you will suffer. Stay at a cute boutique hotel, you will save money AND have a better experience! We loved our other 3 hotels in Costa Rica, they were perfect!
Jennifer
2025 年 4 月入住 5 晚
10/10 超赞
Shahbaz
与家人出行, 团体旅客
2025 年 4 月 11 日
满意:员工和服务、服务设施、住宿条件和设施
Wonderful hotel with polite and kind staff. From Michael at the restaurant to Johnny at concierge services they were all very attentive and caring. We truly enjoyed our stay
Shahbaz
2025 年 4 月入住 3 晚
10/10 超赞
Laura
与家人出行
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel, awesome staff!
Laura
2025 年 4 月入住 1 晚
8/10 还可以
Martin
团体旅客
2025 年 4 月 9 日
满意:员工和服务,清洁度
L’hôtel est superbe on s’habitue rapidement à monter et descendre la côte entre les chambres et la piscine et le restaurant. C’est le by the beach qui pose problème… le chemin qui mène à la plage est mal entretenue et on doit traverser une rivière d’eau trouble et enjamber des tronçons de bois mort pour atteindre la minuscule plage où des jeunes très entreprenant veulent absolument nous louer des transats d’une propreté douteuse… l’eau de la mer est trouble et il y a beaucoup de débris qui flottent… bref mieux vaut aller a une autre plage et payer stationnement et transat décent.
Martin
2025 年 3 月入住 6 晚
10/10 超赞
Neysa
与家人及幼儿出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly and accommodating. The place wasn’t too crowded and everything was clean. We spent time at the pool and it was relaxing and plenty of space.
Neysa
2025 年 4 月入住 5 晚
8/10 还可以
bryan
与配偶出行
2025 年 4 月 6 日
满意:住宿条件和设施,服务设施
Overall, the area and view the hotel has is a 4/5.
Most of the staff was friendly and has great customer service however, that was not the case with some of the waitresses in the restuarant. Nothing in this road is walkable due to narrow roads w/o sidewalks. Most of the tours provide transportation to and from.
bryan
2025 年 3 月入住 6 晚
4/10 很差
Sudha
与家人出行
2025 年 4 月 5 日
不满意:住宿条件和设施,清洁度
1. The room was smelling of MOLD, we could not sleep, had allergic response - sneezing, itching and headache , tried turning the air condition "on" and "off", turning it on made it worse. I could not believe that a top rated hotel would be this bad.
2. The hotel says it has private access to the beach. While it was true, the access to the beach was very difficult and there was knee deep water heading to the beach shore. I Would rather spend my money on a hotel away from the beach and take a taxi to the beach.
3. Provided feedback to the hotel staff at check out. they didn't seem to take it seriously.
4. Breakfast was very good.