The Leela Ashtamudi is a truly beautiful hotel with a prime position overlooking the backwaters. The staff were excellent. The complementary high tea and house boat cruise really made our stay in Kollam.
Our room was of a very high standard but tired in areas, as were some parts of the hotel.
Overall excellent but management could really do with investing in maintenance/upgrade to make this a truly world class destination.
Liam
2024 年 12 月入住 1 晚
8/10 还可以
Vimal
与配偶出行
2025 年 1 月 7 日
满意:员工和服务
不满意:住宿条件和设施
Rooms needs to be renovated to the five stars hotel level, specially bathrooms. There were hard water marks everywhere in the bathroom also on a wood floor in the main area of our room. Someone probably spilled something on a hardwood floor previously.
Buffet breakfast and dinner is average, food was not hot, waiter had to warm our food in the microwave. I would not consider this hotel as a five stars property.
Vimal
2025 年 1 月入住 1 晚
10/10 超赞
sid
2025 年 1 月 6 日
满意:清洁度
sid
2025 年 1 月入住 1 晚
2/10 糟糕
Ajith
2025 年 1 月 2 日
不满意:清洁度、员工和服务、住宿条件和设施
Ajith
2024 年 12 月入住 1 晚
8/10 还可以
Prema
2024 年 12 月 31 日
Prema
2024 年 12 月入住 3 晚
2/10 糟糕
arun
2024 年 12 月 27 日
arun
2024 年 12 月入住 1 晚
8/10 还可以
Geetha
与家人出行
2024 年 12 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is the best property in Kollam. The views of the Ashtamudi lake and the surrounding scenery are both jaw dropping. Breakfast is a grand feast! Staff is responsive and very helpful. I always stay here when I’m in Kollam.
Geetha
2024 年 11 月入住 3 晚
10/10 超赞
Indera
2024 年 11 月 21 日
Indera
2024 年 10 月入住 1 晚
10/10 超赞
Christophe
2024 年 11 月 1 日
满意:清洁度、住宿条件和设施、客房舒适度
Christophe
2024 年 10 月入住 1 晚
10/10 超赞
dijil
2024 年 10 月 24 日
dijil
2024 年 9 月入住 2 晚
8/10 还可以
Sreeraj
与家人出行
2024 年 10 月 13 日
满意:服务设施,清洁度
I like the view
Sreeraj
2024 年 10 月入住 1 晚
10/10 超赞
Sheena
2024 年 10 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
good customer service. only downside is you need to book taxi thru hotel front desk to go out. Hotel charge 3X for the taxi fair.
Sheena
2024 年 9 月入住 3 晚
2/10 糟糕
suresh
与家人出行
2024 年 10 月 7 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bathrooms smelled, dirty and old. This is not a 5 start resort. This place is nasty to stay. The smell was awful. I asked to speak to manager and he never came to talk. The staff were clueless
suresh
2024 年 9 月入住 7 晚
8/10 还可以
SUJI
团体旅客
2024 年 10 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Food was average, same option for everyday
SUJI
2024 年 9 月入住 2 晚
2/10 糟糕
Benny
与家人及幼儿出行, 团体旅客
2024 年 10 月 4 日
不满意:清洁度、服务设施、住宿条件和设施
The above ratings speak for itself. This was a very disappointing stay. Arrived late and my room smelled like the septic system was leaking. I asked the hotel to fix it but unfortunately had to ask every day for my 6 day stay. I didn’t get hot water in my shower and had to repeatedly ask to get this fixed but no luck. The front desk offered to put me and my group in different rooms but ended up smaller rooms with same smell.
Benny
2024 年 9 月入住 7 晚
2/10 糟糕
Benny
与家人及幼儿出行, 团体旅客
2024 年 10 月 3 日
不满意:清洁度、服务设施、住宿条件和设施
Benny
2024 年 9 月入住 7 晚
10/10 超赞
David
2024 年 9 月 2 日
The pick of Kollam
Great staff. High tea was a surprise and the buffet breakfast superb
David
2024 年 9 月入住 1 晚
10/10 超赞
Nidhi
与家人出行
2024 年 7 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff and facility . Would love to visit again .
Nidhi
2024 年 7 月入住 4 晚
10/10 超赞
Jijo
2024 年 7 月 15 日
满意:清洁度、员工和服务、客房舒适度
Jijo
2024 年 7 月入住 2 晚
10/10 超赞
REJITH
团体旅客, 商务旅客
2024 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome stay
REJITH
2024 年 7 月入住 1 晚
8/10 还可以
John Nirmala
与家人出行
2024 年 7 月 9 日
满意:清洁度、员工和服务、服务设施
Good place to stay. Nice views.
John Nirmala
2024 年 7 月入住 1 晚
10/10 超赞
Ruby
2024 年 6 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Ruby
2024 年 6 月入住 1 晚
10/10 超赞
Sooraj
与家人出行
2024 年 6 月 17 日
Great stay. Excellent service. Would try again definitely.