Understaffed. Housekeeping not remotely close to thorough in room and in common areas. Air conditioner not working properly in room (prob thermostat). Overall just a worn out property needing some serious TLC. Or, just consider it true "rustic charm" and pretend you are in a remote mountain cabin.
Paul
2025 年 5 月入住 2 晚
10/10
Really liked most things about the hotel. The only negative would be the breakfast food was not very good.
STUART
2025 年 5 月入住 1 晚
10/10
I ended up staying here twice on a recent trip down south. It really is a nice friendly family style place. Extremely reasonably priced. I enjoyed staying in one of the specialty rooms and after nine hours on the road it was a welcome environment to have a late dinner and a movie. Great staff.
Keith
2025 年 5 月入住 1 晚
6/10
Needs to be better maintained
Tamara
2025 年 5 月入住 1 晚
10/10
Loved that woodsy lodge theme of the hotel. Hot Tub and Sauna a big plus.
Mark
2025 年 5 月入住 1 晚
2/10
Got my reservations and bills totally messed up then did not have the staff available to fix the problems. Never had staff to address concerns. Could not reach them by phone a horrendous experience.
DIANA
2025 年 5 月入住 3 晚
10/10
Very kind and professional staff, great for families and a good value.
Keith
2025 年 5 月入住 1 晚
6/10
I stayed at this property a couple weeks ago and I had an excellent room and excellent service. The property was clean then and everything went well.
I returned for another multiple day stay and it was very different. Food and debris all over the carpeted stairs leading to the rooms. No one vacuumed or cleaned up for 2 days. They could not get the card reader to work so they ran my credit card multiple times. I had to call the credit card company to dispute multiple charges that showed up as pending. My room was lacking towels and the comforter had stains. I used my own blanket. The TV did not work. I had them change the batteries in the remote and it worked for 6 hours then quit again so I did not have a TV for the rest of my stay. The doors on the trash area outside, on the front and side of the hotel, were always left open and you could see trash lying everywhere. Just not a good stay this time. Would not recommend and will not be going back next time.
Lori
2025 年 4 月入住 3 晚
10/10
The young lady, Ceste was very professional and friendly
William
2025 年 4 月入住 1 晚
10/10
Clean Friendly
Ann
2025 年 4 月入住 1 晚
10/10
Staff was very friendly and courteous. Free drinks was a plus
Misty
2025 年 4 月入住 2 晚
10/10
Great stay and beautiful !
Kelly
2025 年 4 月入住 1 晚
8/10
Enjoyed our stay.
Thomas
2025 年 4 月入住 2 晚
10/10
Kathy
2025 年 4 月入住 1 晚
10/10
I loved the decor and the helpful, friendly service. Was like having a concierge suggest interesting, fun things to do around the area.
Sara
2025 年 3 月入住 2 晚
8/10
The pool area was nice. Indoor/outdoor pool was a hit with likds.
Breakfast leaves quite alot of room for improvement.
Jacque
2025 年 4 月入住 2 晚
6/10
Property was just ok wasn’t the cleanest or dirtiest I’ve been in but getting outdated. Disappointed in hot tub literally no bubbles or pressure we didn’t even bother getting in. Pillows were terrible like laying on bricks, beds were fine. That’s it just ok place probably wouldn’t stay again if in the area.
Murray
2025 年 4 月入住 1 晚
8/10
Heidi
2025 年 4 月入住 2 晚
10/10
Would definitely stay there again if we were ever back in the area
Lisa
2025 年 4 月入住 1 晚
10/10
Colin
2025 年 3 月入住 1 晚
10/10
Great amenities. Family friendly.
Jeffrey
2025 年 4 月入住 2 晚
10/10
Great hotel
Carol
2025 年 4 月入住 1 晚
4/10
The staff who checked us in was polite. But so many things were broken. The heat in the pool, the hot tub, the tv in the room. But the worst part was the spider bite I woke up to.