Radboud Castle

The apartment (with canal view) was wonderful--great location, quiet neighborhood, convenience for shopping and transportation. The receptionists at the hotel didn't seem very professional: not very welcoming, a bit slow with checking out, eager to sell a cab ride to the airport. The apartment is several blocks away from the hotel and does not have staff most of the time and the landline in the apartment didn't work, so it was difficult to get help from the hotel, especially when it got extremely cold for a few days and the central heating was insufficient. The apartment was great and would be perfect if the hotel staff had been more helpful.

Overall, I had a great stay. The design of the hotel was stylish and thoughtfully curated—modern, with a sophisticated color palette that I really loved. The only downside was the noise from the room above. Every late night and early morning, I could clearly hear footsteps overhead, and even the ceiling light fixture in my room would rattle with a metallic or glass-clinking sound. It was quite unsettling and affected my rest. If the sound insulation between floors could be improved, it would make the experience so much better. That said, the aesthetic of the space was beautiful, and I truly appreciated the hotel’s unique and elevated design.