2/10 糟糕
Kelly
与配偶出行
2025 年 8 月 18 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The TV did not work. The pillows on the bed were not full-size pillows. Never seen bed pillows that small The carpet and bathroom floor were dirty. The air conditioner did not remove the humidity from the room. The covering for holder for the facial tissues fell off when I tried to pull a tissue out. There were dead bugs along that wall When I was sitting on the toilet the last morning, I saw a baby roach crawl into a hole at the base of the shower. The paint/wallpaper was peeling off of the walls in multiple places in the bathroom. There was a large hole in the wall right beside the shower. The staff did not seem very eager to help guests. On the Expedia website, it said the hotel had a snack bar/deli and room service. Neither of which is true. The only good thing I can say about the hotel room is that the mattresses were very good. I would not recommend this hotel to anyone and as a matter of fact, I would not recommend any Super 8 hotel. In the future, because of this experience, I will never use a Super 8 or a Wyndham hotel of any kind!!! Expedia needs to do a better job verifying the information listed on their website since customers are relying on them to verify the information in the listings. I did take photos of some of the problems.
Kelly
2025 年 8 月入住 3 晚