Excellent in every way except housekeeping. Had sign on the closet door stating we did not want service. I DID NOT put it on outside door. We were gone from 9:00 AM to 3:30 PM and did not have service. Trash full and no clean towels. We asked for clean towels after we returned and they were brought up by front desk staff. When we left for the day, staff were servicing room to right of us. Returned and they were servicing room to left of us. Never knocked. Grandma traveling with daughter, son-in-law and 2 year old.
Lisa
2025 年 5 月入住 2 晚
8/10
The room was very dark. Light bulbs needed replacement and a floor lamp or overhead fixture would help. Staff could have been better. Felt like my checking in was interrupting the desk clerk.
Jeff
2025 年 5 月入住 1 晚
10/10
Great!
Grace
2025 年 5 月入住 1 晚
10/10
Very clean. Large rooms. The bed was so comfortable, and the shuttle to the airport was right on time.
Virginia
2025 年 5 月入住 1 晚
10/10
I’m a scent person when you walk into the lobby there is a nice scent that hit your nose. Hotel is clean and nice decor. Convenient to RDU airport. I used the park and fly option to get to and from the airport. I would stay again if flying out of RDU again.
Jameelah
2025 年 4 月入住 1 晚
8/10
This hotel is a little dated but the staff was great, it was clean, and shuttle service to the airport was fantastic. Perfect.
Janet
2025 年 5 月入住 1 晚
10/10
Great stay! Will stay here again! Thank you for great customer service!
Duprell
2025 年 5 月入住 1 晚
10/10
Very friendly and helpful staff and the food at the restaurant was delicious
Nichole
2025 年 5 月入住 1 晚
8/10
At 7 am there was a fire in the facility causing everyone to evacuate the building. I appreciate the safety, but some compensation for the inconvenience would be appreciated.
Mark
2025 年 5 月入住 1 晚
8/10
The ease of checking in and it was very quiet.
Tomiko
2025 年 5 月入住 1 晚
8/10
Miriam
2025 年 5 月入住 1 晚
4/10
Checked in and picked my room on app. Said I’d arrive about 4:30. Got there at 5:30 and was given key by front desk for the room I booked on app. Got to the room and used the key and it was occupied. Went to front desk and was told housekeeping was behind. Check in is at 3 AND they gave me a room that obviously wasn’t available as there was someone in it. Never given an apology just another room. Didn’t feel very secure knowing the front desk doesn’t check to be sure rooms are not occupied before giving a guest a key. Wondered if anyone would be given a key to my room. Not very pleasant
Lisa
2025 年 4 月入住 1 晚
4/10
Our first set of room keys did not work. We tried several times. Went back down to the front desk and the person there was not professional. He looked at me like I was an idiot when I told him they didn't work. Then
Robert
2025 年 4 月入住 1 晚
6/10
Lisa
2025 年 4 月入住 1 晚
8/10
Our room was nice and roomy and the bed was comfortable. The odor of marijuana in the lobby area and in the hallway outside our room was bothersome.
Timothy
2025 年 4 月入住 1 晚
8/10
Okay
Ruben
2025 年 4 月入住 1 晚
10/10
denise
2025 年 4 月入住 1 晚
8/10
Nice place
Julie Kay
2025 年 4 月入住 1 晚
6/10
Mantenimiento pobre
Lorena
2025 年 4 月入住 1 晚
6/10
Close to airport which was convenient for an early morning flight. Hotel room and hallway seemed a bit outdated and I would not want to stay at this hotel long term.
Jamila
2025 年 4 月入住 1 晚
10/10
It was great
Monique
2025 年 4 月入住 2 晚
10/10
Frances
2025 年 4 月入住 1 晚
4/10
It was definitely dirty. There were multiple trash bags lined up in the hallways until late at night. The bed spread was worn in many places, as was the furniture. It was disappointing for a Hilton.
Erin
2025 年 4 月入住 1 晚
8/10
Bartender not very friendly also would not let us take our wine up to our room in wine glass. Who wants to drink wine from a plastic cup?