I am writing to express my extreme dissatisfaction with my recent stay at your establishment. I had a terrible experience and would not recommend this place to anyone.
The rooms were musty and smelled strongly of cigarettes. Additionally, one of the windows in our room was broken. The overall cleanliness was disgustingly poor.
The state of the parking lot was equally unacceptable. It contained three broken mini-fridges, a broken television, and an old, cracked, and broken vending machine.
Your advertisement mentioned a pool; however, it appeared to have been out of commission for a significant amount of time and was surrounded by trash.
Furthermore, we were only provided with two towels per room. When I requested extra towels, I was informed that none were available. I then asked for pool towels, noting that there seemed to be a supply despite the pool being unusable, but this request was also denied. As a result, I was forced to find a Walmart to purchase additional towels for my family and me so we could take another shower.
While I could provide further details of our negative experience, I believe the points mentioned above clearly illustrate the unacceptable conditions.