At check in I spoke in French to the receptionist but she insisted in responding in English - I wasnt struggling to understand or make myself understood - thankfully no other staff members we encountered did this - it's rude.
Booking through Expedia the room was described as having 1 double bed and 2 singles but the room we were given had a double bed and a sofa bed. Luckily the sofa bed was comfortable.
Dinner at the restaurant wasn't great and the vegetarian option was especially poor.
The double bed and pillows weren't comfortable.
The bathroom was spotless ... there was no mould around the shower base or the shower heads ... this is quite rare even in 4 and 5 star hotels.
The bathroom sink wasn't great ... it was very low and the tap was too low also.
Breakfast was good ... plenty of choice. The female staff member at breakfast was rude and dismissive.
Overall we enjoyed our stay but probably wouldn't stay again as the bed wasn't comfortable ... this is kind of essential!
Rachel
2024 年 12 月入住 1 晚
8/10 还可以
nicolas
与家人出行
2024 年 11 月 30 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Qualité de service à revoir
nicolas
2024 年 11 月入住 1 晚
4/10 很差
Cyril
与家人及幼儿出行
2024 年 11 月 28 日
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Nuit agréable dans l'ensemble. Cependant, j'ai alerté la réception sur le fait que le nettoyage des toilettes n'a pas été fait. En effet, on ne devrait pas se concentrer que sur la cuvette et ce qui va avec, mais il est important de vérifier les murs et la facade de la porte à l'intérieur des toilettes, il y avait des projections "colorées" de partout... C'est pour ma part déjà inacceptable mais encore plus pour un Novotel...
Cyril
2024 年 11 月入住 1 晚
10/10 超赞
Aude
与家人出行
2024 年 11 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Aude
2024 年 11 月入住 1 晚
10/10 超赞
MELANIE
与家人出行
2024 年 11 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Super hotel tres bien decore et tres calme.
Un sejour en famille tres agreable. Le petit dejeuner etait excellent large choix il y en a pour tous les gouts !
A bientot
MELANIE
2024 年 11 月入住 1 晚
8/10 还可以
Thierry
商务旅客
2024 年 10 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Thierry
2024 年 10 月入住 1 晚
10/10 超赞
Keith
商务旅客
2024 年 10 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant hotel with good food and a comfy bed.
Keith
2024 年 10 月入住 2 晚
10/10 超赞
Thierry
2024 年 10 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Thierry
2024 年 10 月入住 1 晚
10/10 超赞
Sébastien
商务旅客
2024 年 10 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rad
Sébastien
2024 年 10 月入住 1 晚
8/10 还可以
Benjamin
2024 年 9 月 24 日
Benjamin
2024 年 8 月入住 2 晚
10/10 超赞
Mario
与配偶出行
2024 年 9 月 17 日
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Camere belle, spaziose e confortevoli. Personale accogliente e disponibile. L' unica pecca è rappresentata dalla mancanza di indicazioni per raggiungere l' hotel con l' aggiunta che negli immediati dintorni è presente un centro commerciale con identico nome dove in più parti era presente alma con quattro stelle, sembrava di essere arrivati alla struttura, ma invece non era quella. Pulizia della camera carente, nella parete della doccia erano presenti diversi peli alieni, nel resto della camera era presente la moquette, quindi meglio non sapere cosa ci fosse...
Mario
2024 年 9 月入住 1 晚
10/10 超赞
Jean-Charles
2024 年 8 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jean-Charles
2024 年 8 月入住 1 晚
8/10 还可以
Peter
与家人出行
2024 年 8 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice restaurant, interior has been modernized and the staff were friendly and welcoming. Outside in need of a makeover. No door on the shower meant the floor in the bathroom got wet quickly.
The toilet in our room wasn’t cleaned properly after the last guest which was disappointing.
Having said that, we enjoyed our night in the hotel and would come back for a longer stay.
Peter
2024 年 8 月入住 1 晚
8/10 还可以
Nathalie
商务旅客
2024 年 8 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nathalie
2024 年 8 月入住 1 晚
10/10 超赞
M
与家人出行
2024 年 8 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
M
2024 年 8 月入住 1 晚
10/10 超赞
Cathryn
与家人及幼儿出行
2024 年 8 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed here for an overnight stop on way to Roscoff. Ideal location. Very convenient. Very friendly staff on arrival who spoke good English. Room clean and very comfortable beds. Room quiet. Had a meal in the restaurant which was amazing! Breakfast was also delicious. Highly recommend this hotel.
Cathryn
2024 年 8 月入住 1 晚
10/10 超赞
Oliver
2024 年 8 月 17 日
Oliver
2024 年 8 月入住 1 晚
10/10 超赞
Jose Andres
与家人出行
2024 年 8 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Muy buen experiencia, buenas instalaciones y personal muy amable y agradable. Hotel muy bien situado para visitar Bretaña y Normandia.
Jose Andres
2024 年 8 月入住 4 晚
10/10 超赞
Elena
2024 年 8 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stop
Overnight stop off during a road trip. Well located next to shopping mall. Nice communal areas including a pool. Comfortable, clean and modern rooms. Easy to park and quick to check in.