We enjoyed our stay. The staff were very friendly. The room was large and well appointed. The bed was so comfortable. We will stay here again.
Mia
2025 年 3 月入住 1 晚
6/10 一般
marvin
与家人出行
2025 年 3 月 22 日
满意:员工和服务
The room was too small for the price. They didn’t even have a bottle of water in the room for us.
marvin
2025 年 3 月入住 1 晚
8/10 还可以
Erik
2025 年 3 月 3 日
Erik
2025 年 2 月入住 2 晚
10/10 超赞
Alireza
2025 年 1 月 28 日
Alireza
2024 年 12 月入住 3 晚
10/10 超赞
Rebecca
与家人出行
2025 年 1 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel for Reno stay
The staff at the Renaissance are consistently kind, helpful and conscientious.
Rebecca
2025 年 1 月入住 1 晚
6/10 一般
Larry
与家人出行
2025 年 1 月 7 日
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Our rooms were dirty when we walked into them had to go back down to the front desk to get new rooms, had asked for connecting rooms but were instead given rooms very far apart
Larry
2024 年 12 月入住 1 晚
6/10 一般
Jason,Libby
带宠物出行, 与配偶出行
2025 年 1 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Pet friendly
Jason
2024 年 12 月入住 1 晚
10/10 超赞
Joel
与家人出行
2025 年 1 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Joel
2024 年 12 月入住 1 晚
10/10 超赞
Osbaldo
2024 年 12 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
I lake all the service and how clean it is.
Osbaldo
2024 年 12 月入住 2 晚
10/10 超赞
Hana
2024 年 12 月 28 日
Hana
2024 年 12 月入住 2 晚
10/10 超赞
carolyn
2024 年 12 月 28 日
满意:清洁度
carolyn
2024 年 12 月入住 2 晚
10/10 超赞
Mark
2024 年 12 月 25 日
Mark
2024 年 11 月入住 1 晚
10/10 超赞
Aaron
2024 年 12 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel staff were very chill, bar was fun.
Aaron
2024 年 10 月入住 1 晚
10/10 超赞
Dennis
商务旅客
2024 年 12 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Didn’t need to leave the property.
Was there for a business event and was very happy with the property and its dinning and entertainment options.
Dennis
2024 年 12 月入住 2 晚
10/10 超赞
ROSE
2024 年 12 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
ROSE
2024 年 12 月入住 2 晚
8/10 还可以
Alexis
商务旅客
2024 年 12 月 5 日
满意:清洁度、员工和服务、客房舒适度
Room coffee
I stay here every other week (3-4 nights a month) so while this might sound silly, my core complaint is the coffee machines in the room. No respectable hotel has coffee machines that require guests to run boiling water through single use PET plastic - a known carcinogen and totally gross to essentially get a single use plastic with coffee grains to a near melting temperature. Every other hotel above $250/night has moved to the small nespresso machines that use aluminum pods. I seriously might stop staying here due to this - I'm here for business frequently, wake up needing coffee in my room to start on emails/shower before work and this is a big deterrent. Otherwise, it's a good location, rooms are clean and staff is lovely. This is just one of the more notable things that should be addressed by a high-end hotel.
Alexis
2024 年 12 月入住 3 晚
8/10 还可以
Timothy
2024 年 11 月 23 日
满意:员工和服务
Timothy
2024 年 11 月入住 3 晚
10/10 超赞
Lemetrica
与配偶出行
2024 年 11 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pictures don’t do the hotel justice. The spa amazing. The staff friendly and knowledgeable of the area, very helpful.
Lemetrica
2024 年 11 月入住 2 晚
6/10 一般
Alexis
2024 年 11 月 7 日
Alexis
2024 年 11 月入住 1 晚
10/10 超赞
Christina
2024 年 11 月 4 日
满意:服务设施,清洁度
The best hotel in Reno… bar none!
Best in class customer service. Beautiful accommodations - well appointed room, spectacular restaurant and perfect river front location.
Christina
2024 年 11 月入住 1 晚
2/10 糟糕
Mohamed
2024 年 10 月 29 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
When we checked out one of staff members were not nice and not welcoming. They didn't even smile or ask us about our stay. They questioned a for request email thinking it was coming from me. We felt we were treated as if we re criminals. Not coming back here again.