莱茵河峡谷度假短租

"I have always chosen the Maritim Hotel because I appreciate its atmosphere. Unfortunately, this time, I had a disappointing experience during check-in. I booked a room with two separate beds through Hotel.com and received a confirmation for it. However, upon checking in at the reception, the manager on duty was extremely impatient and treated us unfavorably. When I arrived at our room, I found that we had been assigned a king-size bed instead, which did not match my booking. I then returned to the reception and requested either a room with separate beds or at least an additional mattress. Unfortunately, my request was rudely denied by the manager. Later, we spoke with a housekeeping staff member who informed us that the bed could easily be separated into two single beds. The staff member was very kind and helpful, which we greatly appreciated. This made it even more difficult for me to understand why a manager at such a prestigious hotel like the Maritim treated us so uncooperatively. I hope you will look into this matter and ensure that such experiences do not happen in the future. "

"Good breakfast."

"Good"

"AC is not strong enough, it is close to an underground station but a bit far from train station. No microwave and fridge, but the room is clean and quiet. It looks new for everything"

"四人房比較小"

"We had a nice stay at the hotel. Location is great. It’s right next to the train station and Flix Bus stop. Breakfast is very good. However, one elevator (total 2) wasn’t working for 2 days out of the 3 days during our stay. Guests had to walk up and down stairs. I did inform the front desk staff that our room phone is not working on the very first day we checked in but they didn’t really care and never bother to fix it. It will be nice if some front desk staff could be more patient and friendly to Asian guests ."

"地點方便，車站，科隆教堂就在附近"